An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by hainug

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from hainug:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How to update the warp framework for this template?

Please download the latest version here
click on master theme thumbnail, download “Joomla 2.5 Template”
Extract it, you just need to upload the warp folder to templates > loroe (on your site)

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.