Discussion on Lotus, Flexible Multipurpose & Responsive WP Theme

868 comments found

Hi All,
For anyone with support related question(s), please post them to the theme’s support forum.
For Before Purchase Questions you can post here (in this case no registration required)
Our support staff are there to help you to get your answer as soon as possible.

Why Support Forum?

You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi all,

I’m looking for the Sidebar Generator tool as explained in the documentation. free plugin?

Thanks

Py

averta

Hi. no its not plugin. a built-in tool that is located in theme option panel.

Hi i have read your message about posting in the support forum but i have posted in the support forum almost 3 days and i have not received a response. it is VERY frustrating when i look on your support forum and i see the newer questions/problems are getting answered. why have you skipped over my topic? i just need help with a BUG on your product. it has not been fixed. id like for you to assign someone to help because this is maddening. here is the link to my support question: http://support.averta.net/envato/support/ticket/permalinks-is-a-problem-for-custom-urls-with-productportfolio-page/

averta

Hi. sorry for delay. seems our staff missed your topic. as you see, we answered that before you post here. check your topic.

Default-user

ok thank you. i have also sent a reply to your message on the topic. please check and i hope we can solve all the problems from there. thank you

Okay, how do i backup my theme settings exactly before installing the updated theme? ive done alot of customization and i dont want to lose it. i want to be able to upload the theme and have it retain all of my customizations and edits. how do i do this? i did not see how to do that in video. is there a way i can commission someone to do it if i cant figure it out?

averta

JUST ASK YOUR SUPPORT RELATED QUESTIONS IN SUPPORT FORUM PLEASE

i purchased this item for a client and ended up NOT using it. I decided to repurpose it for another project. I changed the site over to a different url. Everything was/is in the same location. Im having a small issue with the lotus admin panel not taking the updates. Is there an issue im missing because of the change? please advise. Thank you (URGENT)

Default-user

Same versions, they are the same site. I just switched out the domains in the options.

Default-user

“You have version 1.2 installed. Update to version 1.71.” how do i know if i have made any changes that will be effected by the update. please advise.

averta
Please, post a topic at our help forum and insert your page link. Our support staff will investigate your problem.

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi, Only a question: is it possible to have more than 49 products on a page? Thanks a lot. Roxane

averta

Yes, you need to set the limitation to “All”.

Default-user

Oh I’m sorry, of course, was so obvious that I didn’t see it. Thanks!

averta

You are welcome ;)

Hi there,

i have bought lotus and i really like this theme. I have update to new version 1.7

Yesterday i bought a very necessary plugin : http://codecanyon.net/item/skan-responsive-audio-player-with-playlist/4534475

but there is an issue and i cannot make it work. I checked out with the plugin developper and the problem should be coming from the lotus script.

I can give you access to the admin – thank you so much, i am really stuck now Jean

averta
Please, post a topic at our help forum Our support staff will investigate your problem.

Support Forums | Create an Account | Find your “Item Purchase Code”

hi guys – updated today to 1.7.1 and it still shows (NEW UPDATES) in the back end hours after I’ve updated.. cache cleared also…

Thanks

averta

Its nothing to worry about. might be an issue with our notifier system. we will check that

hi guys lotus is a great theme – tell me – see the 3 boxes at the foot of this homepage: http://demo.averta.net/themes/lotus/food/

How are they inserted?

I tried just added in IMAGE blocks using the Smart Page Builder – but it doesn’t give that nice image zoom in effect you guys seem to be getting?? Is it a diff method?

Thanks!

averta

Hi. It’s not Image element, it’s page element.

Intiaz Purchased

Hello, I just received an email message to upgrade my version from 1.6 to 1.71 but when I download and install, it reads versions 1.7?

Please advise. Intiaz

averta

Its nothing to worry about. might be an issue with our notifier system. we will check that

Intiaz Purchased

Hello, I just received an email message to upgrade my version from 1.6 to 1.71 but when I download and install, it reads versions 1.7? Please advise. Intiaz

averta

Its nothing to worry about. might be an issue with our notifier system. we will check that

is this buddypress 1.7 compatible, how do i set that up?

averta

Hi. no it’s not

hello averta, i am really trying to get this theme to work and the support i have been given thus far is not helping at all. is there a live person or someone i can have actually fix the bugs in your theme on my system? i am still having issues with the permalinks working for the single highlight/details pages in the portfolio and product section. i tried to reinstall and upgrade to 1.7 as per the instructions. But now the menu is gone and the permalinks are not working at all. is there a live person via phone or chat or someone i can have actually fix the bugs in your theme on my system? i need this resolved

averta

Hi. please check your website. we finally figured out you are using bunch of plugins that one of them cause the issue ! and its nothing about the theme !

Default-user

i want to thank you for your time and patience with me my friend. i have checked the site and it appears to be working great now. i again want to apologize if i sounded disrespectful or ungrateful. i just wanted things to work…so again…you are great, i love your theme and i appreciate your professionalism with me.

averta

Hi. thank you so much for your kind words and thanks for your patience too. you are always welcome.

Presale Question: Does your content composer’s blank module have an HTML editor similar to Visual Composer and Ether Content Builder? This function is extremely valuable to my clients who don’t know how to code.

Thank you

averta

Hi,

Yes of course, It has HTML editor in column element.

designpoint

Wonderful. Its been difficult to find themes with this function. I’ve bookmarked for purchase.

averta

you are welcome

Why does your description say 5 sliders included but it does not include all 5. Needing to buy some of them does not mean they are included, this is very misleading.

averta

Hi,

We’ve embedded Layer Slider, Cute Slider, Flex Slider, Nivo Slider into the Lotus and you can find Revolution Slider WP plugin in downloaded package.

Web-Culture

Sorry my mistake, I have many plugins so I did not see layer and cute all the way at the bottom.

In the documentation for the layer slider it also says. Extract the plugin on your machine that you downloaded from CodeCanyon.

This lead me to believe I needed to get it from CodeCanyon which is $15

averta

No, you don’t need to purchase the license, because we purchased the license before and its included in theme.

how to remove part of the social profiles in the subject header

averta

Sorry I can’t see purchased badge in your comment. please ask your question in our support forum.

Support Forums | Create an Account | Find your “Item Purchase Code”

Hello, why [axiom] Recent Products widget does not show products? div class=”widget-inner” is empty.

averta

Hi,

I can’t see purchased badge in your comment. Please ask your question in our support forum.

Support Forums | Create an Account | Find your “Item Purchase Code”

I wanted to sign in for your support forum but on the Themeforest website can’t find any more ‘licence certificate’ link. Please check it out by yourself (weird) and advice me what to do.

Questions: 1. Is it possible to import layer slider like it’s on your demo website? I’ve imported CodeCanyon demo but there are some things I like on ur website. 2. My website is set on full width. When I set up layer slider in ‘real’ size, it appears on website oversized. For example if I put height 450px it appears like 800px high. I can’t find anything in their documentation about that issue. 3. I’ve read in comments that somebody was suggesting ‘captions’ for portfolio items. Please DO consider that in future updates. I am sure many people would like to put description for each item. Your suggestion to use slider description doesn’t work well – it’s huge.

Many thanks, djordje

averta

Please send us a message from our profile page, we will create a user for you.

hello! I purchased this theme with the One user licence, and wanted to update the theme as per the Wordpress prompt. However the download link has disappeared from my downloads page? Must I purchase another license to update the theme?

averta

Sorry, I can’t see purchased badge in your comment.

Hi there! a presale question, in your smart page builder is it possible to add content using third party pluggins (with the pluggin shortcodes)? I need to use Media Grid pluggin in some pages. Thanks.

averta

hi you can add contents by shortcodes using column element in smart page builder

by
by
by
by
by
by