Discussion on Lotus, Flexible Multipurpose & Responsive WP Theme

807 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi ! I would like Enable JavaScript Minification (WP minify) but the layer slider disappear.. What is the file.js to exclude from minify ? Please.. Thanks

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 2-3 years
  • Exclusive Author
  • Referred between 200 and 499 users
  • Bought between 50 and 99 items

DO YOU NEED SUPPORT? PLEASE DO THE FOLLOWING :


WHY SUPPORT FORUM?
You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m still waiting on you to send me my account login information for the support forum. You mentioned it wasn’t working, and you asked me to send you my login and purchase number HOURS ago.

averta

Hi

We replied your email, but it seems there is an issue with your email address.

Default-user

no issue with the email. I received two from you finally and now have access to the forum and have posted a couple of questions.

averta

Ok. we will consider that.

Default-user

thanks!

Default-user

thx :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hungary
nixip Purchased

I still have issues with the theme not working properly on ipad. In the support forum i only got a very useless advice to update to the current version. Done that, and it still looks bad on my ipad. My client is very disappointed and so am i.

averta

We will investigate your issue on support forum asap. Thanks for your patience.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
tusing Purchased

Hi guys, Twitter widget suddenly did not work. Any ideas?

averta
Can you please repost your question in our support forum?
Our support staff will help you as soon as possible.

Support Forums | Create an Account | Find your “Item Purchase Code”

Default-user
tusing Purchased

already posted on forum a couple of times. hope it can be fixed today. Using the widget on live site, so not looking very good. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

WHY dont you guys offer the Self Hosted MP3 PLAYER to be embedded within the actual content of the page?!!! its really ridiculous for it to only be on top of the blog postings! can we fix that for the next update?!

averta

Hi ;)

Yes we will do for next update.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, just a quick pre-sale question: is the main menu able to ‘follow’ the user when scrolling down a page? we see this on more and more websites, but on Lotus demo.

averta

Hi ;)

Sorry this feature is not available in this theme.
Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

still waiting? It’s been over 24 hours and still have not received my registration account access to the forum?

averta

Hi

We replied your email, but it seems there is an issue with your email address. we tried that for several times.
Please provide us another email address if you have not received our message.

Warm Regards

Default-user

no issue with the email. I received two from you at 2:59 am pst and now have access to the forum and have posted a couple of questions. thank you!

averta

Ok. we will consider that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi ! is this theme compatible with gravity form plugin?
how many header styles are there?

averta

Hi.

No it is not. but it’s compatible with contact form 7

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

too many issues with this theme not responsive like advertised looks awful on ipad and tablet, there are no or limited options to actually customise as not happy with the double titles that won’t go away and the space between content and header is not acceptable

I posted on the forum but unlike other developers on themeforest no response such as shame as this is my new blog I am sure visitors wont comeback

I want a refund!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Hello,

I am needing someone from your team to please login to my website and see what the issue is with my homepage. I went to add something onto my homepage via the "Smart Page Builder) and even though my homepage has allot of content on it. The Smart Page Builder is showing NOTHING. Please help!
averta

We follow and consider your problem on support forum

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi, i have a problem with a recent tweet, don’t load never tweet thanks

Alberto

averta

Hi. we will check that and fit it in next update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi, Recent tweet doesen’t work, http://www.kemical.it/ can u helpme?

Thanks Alberto

averta

Hi. we will check that and fit it in next update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, What is the maximum logo height supported by the site to preserve responsiveness and keep it from pushing things out of the way? And what’s the maximum width recommended as well?

Thanks.

averta

Hi

Maximum width is 400 pixel and about height, i think it’s 100 pixel

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello, before I purchase this theme, will you be able to supply the 1st Slideshow “Slider Import” of the Business Lotus Theme to me?

Thanks!!

averta

Hi :)

Sorry, we can’t.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hey – Lotus apparently not working with the latest version of Jetpack. It throws out the following error when I try to activate it…

Plugin could not be activated because it triggered a fatal error. Fatal error: Cannot redeclare soundcloud_get_option() (previously declared in /home/schroeds/pinkpolkadotfood.com/wp-content/themes/lotus/admin/include/shortcodes/codes/soundcloud.php:113) in /home/schroeds/pinkpolkadotfood.com/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php on line 123

I’d appreciate some guidance on how to fix the issue.

averta

Hi

Thank you so much for reporting, can you please post a topic in our support forum? so we can publish the fix for others.

Let me know

aschroeder

will do

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Xioyu Purchased

Hi,

I would like to know if I can construct the product page just with the page builder because is the only way to display de small sliders with my products but I don’t like the preset design of the product page.

Thanks!

averta

Hi

of course you an created your product page with small page builder. you need to create a new page and create your page layout with smart page builder. (like what we did on our demo site)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Slovenia

Hi, shop product links on the demo theme are not working. Is there something wrong? I love the theme but I’d like to see a single product page before I buy the theme, because I’ll mostly need the shop.

averta

Hi mojca2050

Thank you so much for reporting this ;)
We fixed our demo site, please check here

All the best

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, anyone tried to set the products images vertically? I need to show books covers and I can’t set the css properly Thanks and regards

averta
Please repost your question in our support forum
Our support staff are there to help you to get your answer.

Support Forums | Create an Account | Find your “Item Purchase Code”

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jemano Purchased

Referred? Improve: Now Event date is localized in news section Since version 1.4 there is a box to enter a specific date and do not get referred to this new improvement.

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