Discussion on Lotus, Flexible Multipurpose & Responsive WP Theme

856 comments found

tbcom Purchased

Hi There,

great theme, many thanks.

I’m having a difficulty with adding the youtube video into the portfolio page – new portfolio item – slider item

If I add the video into the slider on it’s own with no other videos or images, the page only displays the embed video url code – no video.

If I add the video into the slider together with other image(s), then the video shows up properly in the slider.

I’ve tried different settings of the slider including the one that says “no slider”, but no change.

Is there some setting to show the video as the only slide, or am i missing something ?

Many Thanks

averta

Hi

Thank you so much for your interest and purchase.

Can you please repost your question in our support forum?
Our support staff are there to investigate your problem as soon as possible.

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi,

I have a verified user maryvazquez, but I can’t create a topic in Averta Support Forum.

In the Menu option Support Forum show me this message: ‘Sorry, support is offered to verified buyers only. Please Login or Register to continue.’

But I have loged in the site averta.

Please i need a solution asap.

Thank you

averta

Hi maryvazquez

Please send us your account information to envato [aT] averta.net
we will check that for any possible issue.

rause Purchased

Hello. Are there any problem with the access to support forum? My login/pass doesn’t work.

Anyway, I have a little problem with sidebars. Suddenly, the sidebars creates with Lotus Options doesn’t shows. Only sidebar that works is the “Global Widget Area”.

How traslate to spanish contac form ? (NAME, WEBSITE, COMMENT, SEND)

Thanks

Hi!

Thinking about getting this theme as it looks great and just what I need, but have noticed the gallery for products and portfolios do not work in IE 10, is this something that is being fixed? as if its not compatible in IE 10 then I cant buy :(

Thanks!

averta

Hi webtude

We are working on this. It will be fixed in next upcoming update.

Hi, I’m thinking about buying this theme and I just want to know if it’s possible to have a fixed menu ? thks

averta

Hi my friend

Sorry this option is not available on this theme, but you can fix the position of menu by custom css code

Hello,

I really like this theme and before I buy, I’m interested if there will be updates for this theme in order to work with future wordpress versions 3.7 and huge update of 3.8?

Thanks in advance!

averta

Hi

Yes, as you see in change log section, we will keep updating theme with new wordpress releases.

I imported the food demo content but the sliders are not included. How do I import those as well?

averta

Hi

Sorry, Demo data for sliders are not included, you need to setup the sliders manually
More info about working with sliders : http://support.averta.net/envato/videos/lotus-video-tutorials/

Hi, I installed this theme and it works great. Thanks!
I registered in your support forum using my purchase code, but I got no email from your forum so I cannot login.
I have 2 questions,
1) I added the Contact Form from the Smart Page Builder, but when I test the form, I didn’t get any email, how to fix it?
2) I have a lot of vertical product photos, like 400px x 650px, but all the thumbnail are horizontal. It cropped my thumbnail. How to make it resize but not cropping? I want to show a vertical thumbnail.
Thanks in advance!

Regards,
Gordon

averta

Hi

Please send us your account information, so we will check and active your account. (envato [aT] averta.net)

Hi I just updated to the latest version 2.2 but somehow the fonts doesn’t seem to be the same anymore on my website.

The fonts in typography options doesn’t update.

Did I miss anything?

averta
Can you please repost your question in our support forum?
Our support staff are there to investigate your problem as soon as possible.

Support Forums | Create an Account | Find your “Item Purchase Code”

Hey guys! Amazing theme, I have tried to access the support forum and have registered etc… but it wont let me access – can you help?

Thanks! Jess

averta

Hi

Please send us your account information, so we will check and active your account. (envato [aT] averta.net)

hey there, i am having problems with responsive, i try to open my webpage www.importadoraird.cl with my ipod and iphone and it falls down. please help!

averta

Hi

Can you please repost your question in our support forum?
Our support staff are there to investigate your problem as soon as possible.

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi,

I have a verified user memorable, but I can’t create a topic in Averta Support Forum.

In the Menu option Support Forum show me this message: ‘Sorry, support is offered to verified buyers only. Please Login or Register to continue.’

But I have logged in the site averta and before it worked perfectly.

Please i need a solution asap as I am also experiencing errors with youtube videos on my website after updating Lotus.

Thank you

averta

Hi

Sorry about the issue.

Please try another browser. if still have same issue, please send us your account information, so we will check your account. (envato [aT] averta.net)

averta

we replied your email.

My question is about STAFF

I have just made a list of staff by adding 4 images of our staff and their particulars to the STAFF provided on the left side.

1) Now how to link this list to my website so that it looks like the TEAM that you have provided in the sample : Business all purpose ?

2) Or can I create a separate page for the STAFF and design it to look like the TEAM sample you have shown in the sample : Business all purpose

averta

Hi

All explained in documentation. Please take a look here : http://demo.averta.net/themes/lotus/doc/#content-staff

Srinivasen

thanks !!!

Is there any video tutorial available to set up STAFF and TESTIMONIAL pages in a website ?

Srinivasen

thanks !!!

DO YOU NEED SUPPORT? PLEASE Do THE FOLLOWING :


WHY SUPPORT FORUM?
You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)

Is there a way to use testimonials already in the DB (using WooTheme’s Testimonials)?

Thanks!

averta

Hi

Sorry, I have no idea how woothemes store testimonial metas in DB.

I am having issues logging in to the support forums at the moment. I have reset my password. Each time I log in a click on the support forums it asks me to log in or register again.

Do you have problems with your forums at the moment?

averta

Hi

First sorry about the issue. I checked and restarted some services. can you try again and let me know?

Hi, i’ve installed the theme, but the images in the page code (front end) don’t showing the alt tag. Is this a bug?

Thank’s to solve it.

averta
Please ask your support related questions in our help forum
Our support staff will investigate your problem as soon as possible.

Support Forums | Create an Account | Find your “Item Purchase Code”

This is a great theme. Is there a way to make more complete with an ecommerce plug in option?

averta

Hi

unfortunately this theme does not have ecommerce features.

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