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Is it possible to change the videoplayer skin from the video player in smart site builder?
Yes, add video element on smart page builder, then click for editing element , here you can choose player skin too.
Hi All,
For anyone with support related question(s), please post them to the theme’s support forum.
For Before Purchase Questions you can post here (in this case no registration required)
Our support staff are there to help you to get your answer as soon as possible.
Why Support Forum?
You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)
Support Forums | Create an Account | Find your “Item Purchase Code”
Hi,
The Gallery is not working within the services post it is just bringing up the short code. Please see at http://streamvale.webdesignerpaul.com/services/play-areas/
Also the Services with in page builder is pulling across the H2 Styling which doesn’t work well within a homepage setup. Please see at http://streamvale.webdesignerpaul.com
These issues have only happened since the update to 1.7, can anyone help??
I posted this on your support forum and have had no reply.
Hi
First, beautiful site! we checked the service page, and you are right. we will fix that in next update.
Hi there, Trying to access the support forum, but can’t seem to find my purchase key. I don’t have the “licence certificate” link in my themeforest account..
Here is my question, I’m using the shortcode to put a button in a text colum by the page builder, and the color is always the same (stays grey) even if I specify that I want it black.. Can you help me fix this please ?
I appreciate your help.
Thanks
Hi
can you please send us the shortcode you are using?
1- here is the shortcode: [button link=”#” round=”yes” size=”normal” color=”black” flat=”yes” ]Read our story[/button]
2- How can I hide social media icons I don’t want to use in the header?
3- How can I move a picture to align it with text when using the page builder?
Thanks for taking the time to answer.
By the way, kick ass theme
4- Also, can I change the “staff” mention for another word?
Hello ? Can you let me know how I can access the forum since I can’t find my purchase key? I’d like to have answers faster..
Thanks a lot.
Hi my friend
First , here is how to find your purchase code
1 – That’s strange, please login in support forun ,post a topic and put your page link there, so we can take a look
2 – please go to option panel > header setting and turn off “Socials in Top Header?”, then save all options
3 – You need to align element by html elements or custom css classes
4 – You can change any of static words to another one by using translate file (recommend). in this case you don’t need to edit theme files. For more info about how to work with translate file please read here : http://www.presscoders.com/2012/11/how-to-translate-your-wordpress-theme-into-any-language/Hello,
Where in the code to change the built-in send mail title? I want to change from “From Name [email]” to “Message from Name [email]” format?
Thanks
Hi
you can change it by using translate file. For more info about how to work with translate file please read here : http://www.presscoders.com/2012/11/how-to-translate-your-wordpress-theme-into-any-language/Thanks.
Where is the code function which send the mail for the built-in contact form?
Never mind found it.
I dont use it the theme. I want this use business part. My website : www.modakaravan.com Why ?
Hi. sorry i don’t understand your meaning. can you explain more?
Hello, I’m loving this theme and ready to purchase, the main additional element I would need is a small mailing list sign up form at the very top of the page inside the black bar (laid out horizontally). Would I be able to pay an addtional fee for this? Although I could add it myself on a static site its really important that it displays well on mobile devices.
Thanks in advance!
Hi my friend
Thanks for your interest and choosing our theme.
I’m very sorry, we are very busy these days and we can not add this part for you soon. really apologize that.
Hi – I just installed the theme. When I imported the demo content some of the items failed. Also none of the sliders came over
my test site is located at performingimports.dynamics4.com
Hi
yes , it’s something regular while importing media using wordpress import tool. as a tip , if some media failed to import, click back button on browser and hit “import” button again.
about sliders data, they are not (can not be ) included in demo content file. you need to setup them manually.
Good luck
Everything was great guys, I just got thi mesage on the slider on the home page LayerSlider WP: old jQuery issue It looks like you are using an old version (1.7.1) of the jQuery library. LayerSlider requires at least version 1.7.2 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.
Hi:)
Its often caused by plugin function conflicts, so try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.
ok guys thanks, i found the problem. Awesome support thanks a lot!
You are always welcome
- edited – just read your post above, moved my question to Before Purchase Questions section.
Thanks.
you’re welcome
What this short code ?
http://i.imgur.com/UeKeZit.pngHi
here it is :
shortcode list is available in [download package > documentation]
hi how can i change my web site background ? do you have support forum ?
www.kourosh.at
Hi
for changing website background, as we explained in documentation, go to option panel > general setting , change website layout to “boxed” (in order to see background) then set background color and image. finally save all options.
Yes, We have support forum :Support Forums | Create an Account | Find your “Item Purchase Code”
by the way, delicious food (kabab :D)
thanks, i do that but son’t work
My friend (Duste Aziz!) please register in the support forum, our support staff are there for helping you.
Support Forums | Create an Account | Find your “Item Purchase Code”
Regards
does the demo data import color schemes as well? i imported the food demo data and the colors are not changing
Hi
Please go to option panel and hit “Save all options” button. because theme needs to apply and cache options.
I followed the installation video, imported the food xml, saved the option panel, Here is what it turned out like:
http://oi39.tinypic.com/6sayie.jpgI wanted it to have the same colors as this:
http://demo.averta.net/themes/lotus/food/Thanks for your help
Support Forums | Create an Account | Find your “Item Purchase Code”
replied
problem resolved, thanks for the help
hi i need gallery in footer, what shulde i du ?
like it: http://demo.averta.net/themes/lotus/food/product/sweet-and-salty-cake/Hi
It’s “Recent Products” widget.
Hi, first of all congratulations for the theme. I found a small bug. It does not appear the icon of social Tumblr. I have already fixed the problem, I wanted to warn you. the variable “tumblr” is written wrong “tumbler” in thema / themename / admin / include / init / functions.php and it is also written in the wrong themes / themename / css / main.css
thanks Alberto
Hi. Yes, you are right! we will fix this in next update.
Thank you so much for reporting
Best regards
Hello, thanks for the great theme.
Is it safe to go from lotus 1.1 to the newest version?
And finally, has the archive on products been fixed as last attempt to fix this nearly crashed my site.
Regards chris
Hi
Should be safe. but i recommend to backup your website before updating.