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Hi! I just tried to upgrade to the last version 1.4 but it is not possible to upload the new theme zipfiles since WP says “Targetfolder already exist….The installation failed” What do You suggest? /K
please remove the old one first, then try for installing new version.
hi I have downloaded upgraded version 5 min ago and when uploading it still “style.css is missing”...
So I did three times, in version 1.4 “the theme is still missing style.css…”
because you are uploading the download package, not theme zip file. please read the documentation first. unpack the download package, in “theme” folder there lotus.zip file. this is the file you need to upload.
Hi Dear,
My lotus version 1.4 require an 3.21 update, i just dowloaded last package from themeforest wich is still 1.4 ? where to get the 3.21 package ?
Thanks
Hi. the last version is 1.4 . there is no 3.21. you can post screenshots on our support forum.
regards
Hello!
I’ve just purchased this theme and installed version 1.4 on my local development server (MAMP) and I’m having exactly the same problem that Pulpowski describes above (all of the default content is messed up and it looks like all CSS has been stripped out). Unfortunately I can’t read the support forum topic you link to as I’m still waiting for my password confirmation email to arrive so that I can use the forum. Any advice would be greatly appreciated!
yes. there was a problem on linking stylesheet file. we fixed it and now it is available for download. please re-download the package. thanks
Brilliant! That’s fixed it. I’m still waiting on my password confirmation email for the support forum though. I’ve checked my junk mail and it isn’t hiding there. Any chance you could chase it up for me? Many thanks!
Please email us your username to envato[AT]averta.net
Thanks. I’ve just emailed you.
Another pre-purchase question:
I’m still seeing quite a few mobile display problems. Tried these 3 things on iPhone 5, safari and chrome browsers. in portrait mode:
1. The photos for the “recent news” do not display properly on iPhone 5. http://s12.postimage.org/o82a0srh9/IMG_3758_copy.png
2. The left/right arrows on the home page do not work for “Recent News” “Clients” and “Testimonials” on iPhone 5.
hi. we will check these section and will fix any possible issue.
Will you be adding a login/register area on the callout? The product part of it is pretty much useless without some sort of woocommerce/ecommerce integration.
Hi. i don’t understand your meaning could you provide some screenshots?
Will you be adding a login/register area on the callout? The product part of it is pretty much useless without some sort of woocommerce/ecommerce integration.
Hi. i don’t understand your meaning could you provide some screenshots?
Good news! Great new features are coming in next update (March 20th )
Is it possible to contact You? Have a lot of questions about blog section such as – 1) how to remove “Posted on… by… blah blah blah”, as well as 2) remove date cubes under the post and 3) remove page title of posts. 4) And remove “Comments are closed” stuff… I need simple and clean catalog, but no other templates is as good as standard blog.
P.S – why tables are with white border?
Link: http://wolfstudio.lv/lilliput-field-monitor/ (I am working with rental equipment and this is giving me headackes…)
Our support staff are there to help you to get your answer as soon as possible.
Support Forums | Create an Account | Find your “Item Purchase Code”
Thank You!
Please tell us about your OS and web browser. none of our clients reported something like this.
Just purchased this theme. Fabulous. Can’t wait to put it on my website.
thanks for your purchase and kind words
Thank you, Averta. It might sound like cliche, but this is the theme I was looking for over last years. Clean from outside, complex from inside with well done management. Great work!
WoW. we are very glad you like it
please follow us and keep in touch. new great features are coming in next updates.
Are you using the layered slider in your demo? if yes how you add it to home page?
yes. when you create a page, scroll to “Display Option” section. in this section there is a field named “Page slider”, select the slider from dropdown menu. save the page. now the slider appears on top of the page.
Thank you for your prompt reply, Yes i got it. by the way it’s a great theme
ur welcome and thanks
don’t forget to rate us
Hi, Love the theme and considering buying it. Is it possible to make the page title header height smaller via the admin panel or does it have to be done via code?
Thx, Seth
Hi. yes it is possible by custom css code
Best theme on themeForest.net
this type perfect theme i did not seen ever 
, why your sell so poor i don’t understand.
Thank you my friend
thats exaclty what we need to know 
Maybe we do not know the tricks that some authors use!
Hi,
I just wrote an email to envato[AT]averta.net. I have lots of basic questions and want to be able to peruse and utilize the support forum. I signed up for the forum yesterday but never received a password. Can you please send me a password. Thank you!
Hi. we already replied your email. please check it. see you on forum
Hello,
Thanks for the great support! Couple more questions:
I want to change the width of the sidebar as well as the sidebar’s background color.
Thanks
Our support staff are there to help you to get your answer as soon as possible.
Support Forums | Create an Account | Find your “Item Purchase Code”
Love the theme! One issue. It seems that when I try to update plugins that I can’t connect to the wordpress server for some reason. I have to activate another theme in order to update? Thoughts?
What is your host provider my friend? hostgator?
exactly, hostgator
If this and my problem below are issues with Hostgator what can I do?
I also can’t get the ck editor in the page builder to save anything other than text (can’t add images, make things bold, etc.). Not sure if something’s up with my site or not. I’ve tried deactivating plugins already to no avail.
Hi,
Thanks for your purchase, please make sure that you are using the latest version of Lotus (1.4)
If you have any further questions please ask it in our support forumSupport Forums | Create an Account | Find your “Item Purchase Code”
I am using 1.4. I will go and ask this same question in the forum.
Hi Nice theme!
I have a question before purchasing the theme… I wonder if is compatible with WPML plugin for multilanguages sites?
Hi. for now it is not. but we have plan for adding this feature in future updates.
Hi! me again.. How long you think it will launch the update? I have a couple of weeks before the translations
Amazing theme… Congrats averta
Thank you my friend
Hi,
I want to buy your template, but I need to know if is there a way to put a zoom effect or lightbox to make the gallery post images bigger?
Thanks.
Hi, Thanks for choosing our theme. It’s not possible to add lightbox for slider images, but we will add this feature in future updates. Also you can add image gallery into your post content (Gallery Example)
Let us know if you have any further questions.
Regards