795 comments found

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I need to exclude a category (in this case 16) from my blog page of the Lotus theme and the feed. I’ve researched how to do this, but it appears that Lotus uses some custom code that renders all of the supposed solutions useless. Since the theme’s programmer will not assist me and tells me to “Google it” (great support… and of course I already did ) or waits a solid week to not respond to my requests for support, I want to know if anyone here can assist me.

ThemeGoods

Because your requirement is custom modification and it’s not default Wordpress feature or theme feature. This type of customization is a bit more complex and is not covered under normal theme support. That why I suggest you to find additional plugin or you have to hire freelancer to do it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi! Im working on the team and i have some problems with the galleries:

when i try to upload an Image Gallery with uploader says:

Cheatin’ uh? link: http://www.butterflyspirits.com/wp-admin/media-new.php?post_id=302&addimage-to-gallery=Add+New

thanks

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

No problem! What do you need exactly?

I can’t fix the gallery issues!

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Also, could you continue on previous thread instead of starting new one please. It’s really helps tracking our conversation and your issue.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I’ve run a validator on the CSS and it’s showing a large number of errors. Is this something you may have fixed in a later release (I’ve had the theme for some time now!)

http://jigsaw.w3.org/css-validator/validator?uri=twothreeseven.com&profile=css3&usermedium=all&warning=1&vextwarning=&lang=en
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi

Why is the extended license for the WP version 3 times the amount of the other version, i’d like to use this template but the price difference seems big?

ThemeGoods
You can read more information about license here. http://themeforest.net/licenses/regular_extended
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, yes i’ve read that, i was asking why the wordpress extended license is 3 times the amount of the normal templates extended license?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
modernpc Purchased

Hi, how do i create the text column for service like demo. ( text with icon below the ‘LOTUS WP THEME FOR BUSINESS . PURCHASE NOW ONLY $35’)

Thank you

ThemeGoods

You can use columns shortcode for that. You can get sample code from demo site too.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
Hi I just upgraded wordpress to the latest version and the portfolio page is not showing the 2nd page. E.g. I have 18 portfolio images on 1 page but if I choose to show 9 on each page then I can’t get to the 2nd page. please see the page http://www.beeshop.se/referenser/ Regards, Vimal.
  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
ridis Purchased

Lotus theme is running successfully in 3.4.2 version or not ???

ThemeGoods

Yes, it support WP 3 .4

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear Peerapong,

I installed the WPML Plugin which is a plugin for translating the homepage contents. Everything works fine except of the translation of the entrance page. So i contaced the support of the plugin. They need an information from you in order to fix this problem. They wrote me the following: “In Lotus Settings of the home page, there is a part where you select the page you want to use as the home page. If you could get the theme author to tell us where that page option is stored in the database, we could be able to get a solution for it.”

I really need to get this plugin running, so please help me with this matter.

Thank you & best regards,

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Waakku Purchased

Hi!, Thanks for great theme but i have a little problem… Adding images to gallery i get error Cheating’uh? :/

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear Peerapong,

still need support, waiting for two weeks now…..: I installed the WPML Plugin which is a plugin for translating the homepage contents. Everything works fine except of the translation of the entrance page. So i contaced the support of the plugin. They need an information from you in order to fix this problem. They wrote me the following: “In Lotus Settings of the home page, there is a part where you select the page you want to use as the home page. If you could get the theme author to tell us where that page option is stored in the database, we could be able to get a solution for it.”

I really need to get this plugin running, so please help me with this matter.

Thank you & best regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Im working on a wordpress site using your Lotus theme. Came across some problems with the galleries:

when I try to upload an Image Gallery with uploader gives us the:

Cheatin’ uh? error page

Please let me know how to fix this issue. thanks

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ddumyy Purchased

Hello. How can i insert on homepage informations like in demo page (Profession Service, Maximize Profit, CRM Solutions, Unlimited Storage etc) ?

ThemeGoods

Basically you have to create pages with your content then you can select which pages to display on homepage using Lotus admin > Homepage

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear Peerapong,

still need support, waiting for threeweeks now….If you can’t help just say it but stop ignoring this post: I installed the WPML Plugin which is a plugin for translating the homepage contents. Everything works fine except of the translation of the entrance page. So i contaced the support of the plugin. They need an information from you in order to fix this problem. They wrote me the following: “In Lotus Settings of the home page, there is a part where you select the page you want to use as the home page. If you could get the theme author to tell us where that page option is stored in the database, we could be able to get a solution for it.”

I really need to get this plugin running, so please help me with this matter.

Thank you & best regards,

ThemeGoods

Sorry homepage’s pages stored in wp_option table. You have to edit index.php of theme.

Default-user

Thx for your kind response! I forwarded the information to the support team of the plugin.

They gave me the following response: “Wpml has to be made aware of the translated version of the page using the wpml-config.xml file or preferably a custom made function. For these particular kind of theme issues, we have a dedicated team that works to rectify them and a finished product is usually availed with two days. But for this to happen, we need to work with the plugin author, we do all the weight lifting so he won’t be caught up in this. To get the plugin author involved, please point him to this link http://wpml.org/documentation/theme-compatibility/go-global-program/ once he contacts us from there, we’ll take care of the rest.”

So may be you can follow the above link in order to solve the problem for all future users that want to use your theme in combination with this translation plugin. Please let me know if you could do this.

Best regards

Default-user

Dear Peerapong,

could you please follow the above link in order to make the Lotus theme compatible to the WPML Plugin? You just have to follow the link and contact the support. You won’t have any extra work to do. They will make it compatible for all future users and i guess they will advertise your theme in ther newsletter http://wpml.org/documentation/theme-compatibility/go-global-program/ .

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
varijaja Purchased

IT’s not possible, everytime that i try to upgrade the template it show me that the old number of the version! i had the same when i tried to to upgrade from 1.2 to 1.3, now i d like to upgrdae to 1.4 but no change. Plese let me know how i have to do. Ale

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m having trouble accessing my Lotus menu. It appears as if it’s collapsed.

ThemeGoods

Provide URL of your site please.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
UYXXI Purchased

I have been having an issue with one the pages. When i click on one link (http://www.uruguayxxi.gub.uy/serviciosglobales/) it takes me to the bottom of the page even though there is no anchor in it. I cannot find what the problem is. Can you help me out with the problem?

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