94 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jkasar Purchased

Hi, I’m trying to understand the process of arranging multiple Backend pages (e.g. One Slider page, and then a pricing page right below it) on one homepage. Can someone throw me a tip or two?

webPentagon

please send us mail with your site link or some screenshot. you can send us mail using our TF profile.

thanks

Default-user
jkasar Purchased

Is there an email I can reply to? I send you a couple emails via TM and received no reply…

Default-user
jkasar Purchased

Thank you

  • Has been a member for 3-4 years

Looks good but … too much effort to customize. Back end partially working. Terrible documentation (terrible!).

webPentagon

please send us mail with your points. we will guide you.

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years

Hello you still haven’t answered my question… and I think it’s pretty basic So i’ll ask again Why isn’t the image appearing on my posts? http://spacionum.com/wordpress/?p=886

webPentagon

we have send mail.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
lighe Purchased

THE UPDATE IS USELESS. This theme has been frustrating me for months. I’m starting to believe it will be easier to just start over with a different, better theme. Don’t waste your money.

Default-user
lighe Purchased

Want just one example for how ridiculously bad the code for this theme really is?

The contact page itself, instead of being able to write content in the “Contact” page editor, you have to write your content in a separate page that has the id 236. Yep, you’re right. If you deleted that page, tough luck.

Here’s the code:

$post_id = 236; $queried_post = get_post($post_id); echo $queried_post->post_content;

Simply hardcoded. Don’t waste your money.

webPentagon

Thanks for your complement. there is no definition for easy. we tried and gave support to fix things if necessary.

Actually contact form is coming from contact from7. this is contact form 7 short code based.

This was mistake. you should give this a month ago. Actually we didn’t get such points.

We will update this. this is simple. As this is page template, just need to call page content by default. Please send us mail with the points why it’s hard to handle to you.

Here, we are working and giving support. Need client’s help to make out their want.

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear webpentagon,

I bought your theme, but I’m not able to install it in WP version 3.9.1

I tryed both with file .zip and via ftp with files unzip. The result it’s the same: “missing file style.css”

Original message in WP panel: Tema corrotto I seguenti temi risultano installati ma sono incompleti. I temi devono avere un foglio di stile e un template.

Nome Descrizione Lotus Foglio di stile mancante.

Tks for your assistence GC

webPentagon

I’m sending this to our support team. Please send us mail using our TF profile so that we can send you file if necessary.

thanks

Default-user

tks wePentagon, I resolved unziping the file and follow the indication containd in “documentation”. GC

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear webPentagon,

I have a problem with the. I’m able to upload into the pages using “add media”, and I see them accurately in WP, but online the pages doesn’t have the image inside the body.

I’ve verified the url of images and the html, both are correct.

For example in this page, the text is ok, but there isn’t the image http://www.erboristerialachicca.it/erboristeria-mestre/

Coud you help me Thank you in advance GC

webPentagon

I saw there image.

Default-user

I’m sorry, you’ve seen the picture, because I tried to make some solution. I can only add images in “gallery format”, instead just a picture, it is impossible (I would not use this method because it is more difficult to edit) I pasted the code, as you can see, there is no image

Page: http://www.erboristerialachicca.it/erboristeria-mestre/

Code:

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. <aside class=”span4”>

DSCF0184

Have you a solution?

Tks GC

webPentagon

you will get img.alignnone {display:none;} at style.css file please remove this. image will show

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, The menu is NOT responsive. I have tried several settings in RESPONSIVE SELECT plugin but no chance it works. When screen size is smaller, menu does not switch to drop down, the last categories of the menu goes in the slider space and moves the slider to the right. How can I have a responsive menu and fix this ?

Thanks

Johan

JohanWalter

I increased the Maximum Menu Width to 1200 px to have the select box displayed. isn’t it too high ?

webPentagon

we have used same plugin. you can check our demo. we checked your site and reduced width of responsive menu by inspect element. it’s showing. we have also found that, there changed many things in css. may be this will cause the problem. Can you please check the demo view of our theme and check the css? thanks

JohanWalter

It works on Firefox. On Safari, it switches also to responsive but when menu is not responsive, the category “cosmetiques” is on the slider (on Macbook Pro 15”), thanks

JohanWalter

We also have problem Chrome, Windows 8 tactil asus 11inch and 13 inch 15 inch and also on apple on chrome. Select box does not display, only standard menu which goes under because too long

webPentagon

please send us some screenshot to our mail. you can try other popular responsive menu plugin also.

thanks

JohanWalter

I found the solution reducing padding in menu li. Thanks for your help.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I really love the look of the theme but as people have mentioned the documentation is poor.

For the contact page what exactly populates the content on the page. I’ve added content via the page’s default wordpress text area but i still see the lorem ipsum text – is there another backend area which populates the contact.

The same goes for the about pages. You CANNOT edit the content via the pages default wordpress text area it’s being populated elsewhere which is not indicated in the documentation.

Please help.

Consider using investing more time or some cash in better documentation thanks!.

webPentagon

We have send this to our support team. Please send us mail using our TF profile. it will be better to communicate easily.

Default-user

Sent

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Another question.

The service page’s categories are not working for me.

Please see

http://tammylaber.adaptivemarketing.ca

One is empty but should have two services which have the category set.

Very frustrating.

Thanks,

Jesse

webPentagon

We have send this to our support team. Please send us mail using our TF profile. it will be better to communicate easily.

Default-user

I’ve sent an email 5 hours ago with no response. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Ok. So on the contact page there’s the send message section.

If i add content it goes above that section so where exactly do i put my contact form 7 short code seeing as how again, the default wordpress editing area does not control page content…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good afternoon, I just installed the theme and I’m finding some problems with the blog. I created three post and clicking on the second page (the url is modified by adding / page / 2) I reported a 404.

I also have a problem in Page “home-parallax”, introducing post in options backoffice “home-spa” and “home-wellness”, since the text and image but not the “read more” button appears correctly. As using the metadata.

Regards

webPentagon

can you please send us your site link with admin access to our mail? you can mail us using our TF profile. if you have no live site, please upload to your server as a test basis so that we can help you after viewing the fact.

thanks

Default-user

Good morning, answer your email but have had no response. You can confirm if you received the email?

Regards

webPentagon

we got your mail and we have given reply with asking a request to upload your site on test server as a test basis so that we can check and fix online.

Default-user

Ok, the problem is solved, thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi WebPentagon, I send an email, but maybe it is faster to post a message here : what is the custom field to set up the linl on price for a special service ? If anybody has the solution, thanx a lot ! I tried “pricelink”, “pricebglink”, and it is not “readmorelink”..

Thank you. Hervé

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I tried uploading the theme and got a missing css error and it could not upload. Any help would be appreciated thanks! I sent a message on the portfolio help as well.

webPentagon

Please mail us using our TF profile and send you site link with admin access. We will setup your site.

thanks

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 0-1 years
SimonPann Purchased

Can I change the theme? Theme back, Money back ? It’s too complicated for me, I want to use no more Wordpress

webPentagon

you can use joomla version of this theme also. if you need just send us mail using our TF. money back is totally controlled by TF authority. you can ask theme. Any way our office will be closed till 2th August due to religious festival. if you need any help, please send us mail using TF profile. we can also help you to give other template from our portfolio. thanks

by
by
by
by
by
by