QODE

QODE supports this item

Supported

675 comments found.

Hi friend,

I would like to know if it is compatible with pluguins :

Calendarize it! for WordPress Contact Form 7 NextGEN Gallery by Photocrati NextGEN Plus by Photocrati

Hi,

Thanks for interesting in our theme. Answer is negative, we haven’t tested our theme with those plugins and can’t promise they will work flawlessly.

Qode

Hi,

I posted a ticket 2 days ago and haven’t had a response yet. Private Ticket #547076

Thanks, Cyan

Hi,

As far as we can see, you’ve replied to your comment, which pushed your ticket down the list. Our support agents handle tickets by time of arrival, those rules are listed on http://qode.ticksy.com

Anyway, you will be notified when your ticket is answered.

Qode

NBCJACK

NBCJACK Purchased

Dear admin,

I have a problem with the main slider. We have even used demo XML. It was working ok but since a while the top menu is pushing the slider below and leaves a blank on the top of the slider. Can you please give us support for?

We have another problem with the footer column. When we try to set Footer 1,2,3 and 4 nothing gets published even though we add all content for. Please help…

All the best

Related URL: http://www.esthairtransplant.com

Hi,

Since this is closely related to your theme setup we advise you to submit a ticket to our support team at http://qode.ticksy.com and include link to page where slider is used.

Qode

Hey nbcjack. Did you look at the footer setting and make sure Show footer widget area is checked?

Good thinking, thanks for the help. :)

Hi, i recently bought your template but it doesn’t run on wordpress 4.3. When will you release an update compatible with this version? Thanks in advance :)

Hi,

Just can’t commit on any particular date, hopefully update will be released soon. Also to mention, we haven’t got reports from our users that theme is in conflict with WP 4.3.

Qode

a sitelock xss scan has found “Cross site scripting vulnerability found in args:,s ”. Please advise

Yes of course it will be included.

I just checked and it IS NOT included in the release

It will be in next one.

Hello. I was wondering if the theme includes different menus for multi-language purposes. I want to use ‘Polylang’ plug-in to have the website in Japanese, as well as in English.

Any reports or advises before buying it?

Thank you very mucho indeed.

Hi,

Yes, you will have an option to use different menus for different languages.

Qode

Hi, I use .mo and .po files to translate some text and I would like to put the files in a folder called “languages” in my child-theme (so that I don’t loose them when doing an update). What code do I have to put in my functions.php in order that theme takes these files for the translation? Best regards Christoph

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com and our agents will assist you further with this issue.

Qode

not updating your theme since April is worse than I thought. You still have us on revslider version 4.3.6. not only are we missing out on new functionality, but revslider included a security fix in version 4.6.91. You are leaving our sites vulnerable to attack.

Hi,

Sorry for waiting for update. Updates are scheduled for next week.

Qode

great news! I hope we’ll see them on a regular basis.

We will do our best to keep the pace.

Is this theme compatible with Wordpress 4.4.1?

Hi,

Yes of course, you can install Lounge theme on latest WP, 4.4.1.

Qode

cazito

cazito Purchased

Hi there Qode!

I was wondering if you could look at my ticket I posted 4 days ago: https://qode.ticksy.com/ticket/644733

Thank you so much for you support, Christine

Hello Christine,

Just checked this, the ticket has already been answered. Please continue the conversation with our support agents there. Thanks

Qode

cazito

cazito Purchased

Hi there QODE!

I request support about 3 days ago and haven’t hear anything yet, ticket #651537. So, I was just checkin’ to see if you could look at it.

Thank you so much, Christine :)

Hi,

We are low on resources during weekends, so it may take some time to answer on all tickets. We will answer it asap.

Qode

Hello. I submitted a support ticket ( Private Ticket #685391) for help installing the slider on my site but I haven’t had a response in 4 days. Thanks

Hello,

Apologies for a bit longer waiting. Just checked it, your ticket has been processed today, check ticksy please.

Qode

Will you be updating anytime soon? Rev slider is still on 5.1.3 and its at 5.2.2 thanks

Hi again,

Yes, the updates for all our themes are in preparation, and will include the latest version of the included plugins.

Qode

Hello, can i hide Top Menu? I want create a separate landing page.thanks

Hello,

If you want to hide menu just from one page, you can do it with a bit of custom css. If you need help with writing css for this, submit a ticket to https://qode.ticksy.com , and our support team will provide the precise css for your site.

Qode

fizzbell

fizzbell Purchased

Hi there – just have updated theme / wordpress / plugins. Now the ‘shortcodes’ button is not working. When you click it nothing happens. I checked the file referenced below and its the same so nothing i can change there. Any ideas?

Cheers and thanks! J

“After talking to developers, they said that fix is in includes/qode_shortcodes.js file. They have added ‘id’ at the begining of the file and function for calculating position: http://screencast.com/t/HzrRqUUJZiAy"

QODE

QODE Author

Thank you :) I just forwarded this to our dev team :)

by
by
by
by
by
by