632 comments found

rdayan Purchased

Hi, i’ve update theme files followed your instructions and i get server error. plz help

Hello. How can I add a ‘id’ or a ‘class’ property to a button?

Thank you.

QODE

Hi,

For this you will have to change our shortcode or add this extra class via some custom js. Could you please submit a ticket to http://qode.ticksy.com/ and our support team can help you with this.

Qode

Default-user

Hello,

I’m sorry but I can’t currently submit a ticket on the website because my client which have purchased the theme has lost the purchase code.

QODE
QODE Author

Hey,

He can always log in to ThemeForest, go to Downloads page and download license file from there (purchase code is inside).

Qode

Is there a way to change the element.style height so the logo size can be bigger?

QODE

Hi,

You can control logo height by changing 1st level menu item line height in Qode > Header and Footer :)

Qode

Default-user

Doh. I found it… thank you for your time.

QODE

Great :) Thanks for the update :)

Great template! – However, the site isn’t working well on Safari for mobile on my Iphone 6. Can you help me out and make sure all the settings are right or that there isn’t some sort of issue with the new update? Thanks!

QODE

Hey,

Thanks a lot:)

We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access :)

Qode

shieatt Purchased

I’m getting a VERY strange error on my site : theloungespa.com

This happens only when viewing the site on and ipad & iphone. On the top left of the page, where the top header bar is, an advertisement pops up!? Even weirder, it’s for Herpes medication?!

I’ve looked far and wide for what may be causing this and I can’t find a thing.

Can anyone help me find what is causing this? I’ve turned off all plugins, searched the code, I can’t find any culprit.

Any help is much apprecited

QODE

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a look at this issue and see what they can do to help.

Qode

Hello,

Thanks for great theme. Footer does not appear on my website. It seems that it is not loaded. I choose yes in option panel, add widgets in footer widgets fields, searched a long time to fix it (css, php files, etc.), but nothing changes. I’ve last version of theme and wordpress.

Could you help? Thanks in advance.

QODE
QODE Author

Hi,

Regarding issue, we need to see your site in order to inspect a problem and help you, in this way we can only guess.

Regarding Ticksy, could you try with different browser? If that not helps, you can send us a mail on support@qodeinteracive.com with your purchase details and we will help you.

Qode

DickHo

Thanks a lot. I opened a ticket on Ticksy with private access to website.

QODE
QODE Author

Thanks. Our support team will handle it :)

Hi there!!

I have an issue with the blog style 3; www.stephanies-welt.de.

1. when you scroll down, you’ll see, that the blog-entries are not sorted equal in the columns

2. when clicking on another page number (at the very bottom) it looks like sliding to the other page, but it stays empty until I reload the whole page.

Do you have an advice?? :) Thanks.

QODE
QODE Author

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look and help you :)

Qode

Hello there. I’m currently working on a website for a client (see the link below), The problem I’m facing is that the navigation buttons on my main menu aren’t working properly. What may be the reason for this error? Hope you can help me out.

Thank you very much!!

The link for the website: http://www.kosmetolog-stoyanova.eu/

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

raphy44 PURCHASED 1 year ago Flag Hi,

I’m sorry to ask so many questions, but i like going deep in things…

Concerning single portfolio pages, permalinks are like ”/potfolio_page/PORTFOLIO_NAME/”... I would like to change this “portfolio_name/” for the portfolio category id.

Can you please help me ?

Thanks

I have similar issue right here. I want to change “portfolio_page” by the portfolio name or slug.

Can you help me?

Thanks.

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ and our support team will explain how you can change this slug to something else. However, please note that the slug can only be changed to some other unique slug, and not the name or category of the current portfolio.

Qode

Default-user

Thanks for reply. I ready know how to change the word by other. I need it to be dynamic. There arenĀ“t any chance to do this? While, I Will try any solution myself. Thanks, and sorry for my english.

QODE
QODE Author

Hi,

Some word has to stay there as it’s custom post type (for example portfolio). Anything after it can be dynamic based on portfolio item title :)

Qode

Bamako Purchased

Hello! I want to know how to enable the top menu with text and social icons and how to modify it . Thanks in advance…Igor

QODE
QODE Author

Hi,

To add content to the top menu, you need to go to Appearance > Widgets and add the contents you would like to the Header Left and/or Header Right widget areas.

For example, to add text to the header left, like on our demo, you need to add a text widget in to the Header Left widget area and input the text you would like displayed there.

To add social icons to the header right, you need to add a text widget to the Header Right widget area. Then you need to create the social icons using the Social Icons shortcode on some page, and then copy their shortcode and paste it into the text widget you set in the Header Right widget area.

Hope this is helpful.

Qode

Hi Qode,

Work was undertaken to correct responsive styling banner issues on Mobile / Tablet.

These were fixed which incurred additional investment to resolve.

No further development has been applied to the site. In the past 8 days the issues have returned.

The site is monitored. We are receiving notification that there were 4 instances when data.tokens were modified. I have no idea what these are. I can send you on the modification details to your email, if you please advise.

I receive a message when I login that states “Hi! Would you like to activate your version of Revolution Slider to receive automatic updates & get premium support? This is optional and not needed if the slider came bundled with a theme.”

Do I assume that because Revolution Slider was bundled with the Lounge Theme, that there is an automatic update being applied?

To date, I have been misguided in my purchase of Lounge Theme as it falsely states it is fully responsive. I have had to pay further cost to resolve responsive issues. I now am faced with additional costs to revert to the previously corrected code.

Am I correct in assuming the automatic update is the cause of this issue? I would like the automatic update removed please.

Regards.

QODE
QODE Author

Hi,

Revolution Slider included with the theme is purchased with extended license for authors. That means that we need to provide update of the plugin when we update the theme. I am not sure what exactly is problem on your end. You can send more details to http://qode.ticksy.com/ so we can review the messages and help you :)

Qode

zador Purchased

Hi, how can i make work lounge theme for multi domain alias?

please look hipnya.com and alicantehipnosis.es as alias, but in alias domain not work pages, please help me, thanx

QODE
QODE Author

Hi,

You should google how wordpress handled multiple domains.

Qode

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