583 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
wolfinder Purchased

Whenever I fill the captcha in the contact form, it gives “Invalid Captcha” error, and the email is still sent. In chrome console, I can see the following errors: Failed to load resource: the server responded with a status of 404 (Not Found) ....../includes/ajax_mail.php POST …..../includes/ajax_mail.php 404 (Not Found) jquery.js:2

can you please help me ?

QODE
QODE Author

Hi,

Sure. I can review it, but I need to access your WP admin. Can you email me the access to support@qodeinteractive.com?

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

2 pre sales questions. Can I change the colour of the icons? I would like a pink or blue circle. Also, I have never used a layer slider before, are there any tutorials on this.

Many thanks, Clare.

QODE
QODE Author

Hi Clare,

here is set of icons we have:

http://demo.qodeinteractive.com/lounge/#/icons/

You can also use your own icons if you overwrite our files :)

Out theme comes with Revolution slider (not Layer slider). Also, documentation is included.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jhejna Purchased

is there a possibility to let the unordered list show horizontally – I want to use it as a second navigation on several pages btw love this theme !

QODE
QODE Author

Hi,

You can do that by adding custom CSS :)

Best Regards

Qode Interactive Team

Default-user
jhejna Purchased

oh perfect thanks – I will try that !

Default-user
jhejna Purchased

do I add it in the Qode Menu or in the Edit CSS file – both don’t work so far

QODE
QODE Author

Hi,

You should add it in the Custom CSS field in Qode. If it’s not working, than your CSS is not good. You can write me what CSS you put there.

Best Regards

Qode Interactive Team

Default-user
jhejna Purchased

Thanks a lot – I am sure my CSS is wrong but I don’t know how to fix it. This is what I’ve put there

.list.square ul { display: inline; }

QODE
QODE Author

Hi,

Please post me this question to support@qodeinteractive.com and I will ask our front-end developer tomorrow AM to provide custom css :)

Best Regards

Qode Interactive Team

Default-user
jhejna Purchased

thanks – I already wrote you an email. hope it is clear :-)

QODE
QODE Author

Thanks, we will reply during the day :)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United Kingdom
ADH Purchased

Hi.

I seem to have no issues in full screen imac 27” (full width setting). Looks stunning!

But on iphone 5, (NON-responsive) I have a border to the right and the footer looks a little messy…

Can you have a quick look please?

swd-test.co.uk/

Thank you.

Ps – FYI – I have messed around with revo slider sizes and removed this from the page – this is not causing it.

QODE
QODE Author

Hi,

Would you be able to send me screenshot, as I don’t have iPhone 5? My email is support@qodeinteractive.com.

Best Regards

Qode Interactive Team

ADH
ADH Purchased

I have tested your preview and it is ok on iphone, if you go to my site (link above) then resize browser down to about 300px or so, you will start to see issue – look at blue sub header and footer…

Let me know if you can see, if not – I will shoot over some screens…

QODE
QODE Author

Hi,

I don’t see horizontal scrollbar at all. Did you change something?

Best Regards

Qode Interactive Team

ADH
ADH Purchased

Hi.

I do not believe I have altered anything, aside from revo slider and your settings in the backend.

This page is set as default – I would normally (with other themes) used full screen, but your full screen, literally takes all the assets to the very edge of the screen, rather than no sidebar.

Please see these screens.

This is safari, look at the footer…

http://cl.ly/image/3q0x232O0z33

Here is some iphone screens – I have highlighted the margins / problems in red…

http://cl.ly/image/1G0W2Q0k2X2n

If I was to upload the theme again, will the database remember the backend settings?

Thanks…

QODE
QODE Author

Hi,

Maybe you can try to remove the plugin you added to Services section and see if it causes the problem?

You can upgrade and you will not lose any changes. Just follow instructions here:

http://themeforest.net/item/central-versatile-multipurpose-wordpress-theme/4798696/faqs/16169

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi guys,

Is there any ways to change the menu text – The color there is, when you are on that site like ’’home’’ ’’portfolio’’ – And the color is also there, when you hold your mouse over.

Is there any ways, to change that color?

Best regards,

QODE
QODE Author

Hi,

You can go to Qode > Header and Footer and change hover color of 1st level menu item.

Best Regards

Qode Interactive Team

Default-user

Hi,

Great – But how to you change the color, over the menupages (the little bar hover thing?

Best regards,

QODE
QODE Author

Hi,

the bar is associate to 1st main color in Qode > General options (or one of the main colors).

Best Regards

Qode Interactive Team

Default-user

Hi,

Found it!

Great help, thank you :)

Best regards,

Frederik

QODE
QODE Author

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nv1 Purchased

This is such a great theme…I hope they add the woo commerce plugin..it would make this theme perfect!

QODE
QODE Author

Hi,

Thank you very much :) We will consider that in couple of weeks once we are done with other improvements.

Best Regards

Qode Interactive Team

Default-user
nv1 Purchased

That’s great, we appreciate your consideration as I know even more people would buy it with woo commerce integration. It’s much better than Minimum and woo commerce would make so desirable.

QODE
QODE Author

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
polatto Purchased

Hello, We have just bought the Lounge and tried to set it up. However, we have been facing couple of problems:

1. We are trying to set example 3 (Blog template 3) but we couldn’t (our main problem has been to handle the slider. Our wordpress version is 3.5.1. So we had to set it up manually (by intervening the code).

2. By creating the page we are not able to use typography, elements and icons the theme is providing. There is no documentation about integrating them into pages.

3. The home page we have determined is lost whenever we try to add new category. When we try to add new pages into the menu then the home page is not lost but corrupted (on the bottom of the page pages we add to the menu appear).

Can you provide the backup of the actual Lounge test pages you are publishing?

You can also check our link: http://esthe-line.com/

Thank you, Ali

QODE
QODE Author

Hi Ali,

I suggest that I import demo content for you and you continue to play with the theme from there. That that sounds good for you? :)

If yes, please email me temporary admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

Default-user
polatto Purchased

I took login details mail address

QODE
QODE Author

Hi Ali,

Thank you. I will reply as soon I get to your email :)

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years

Woohoo awesome theme gonna buy it now!

QODE
QODE Author

Thank you very much :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

—nevermind saw another post answering my question!

QODE
QODE Author

Thanks for the update :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Great theme,

One question please: In regards to the menu, you mention that:

Three Drop-down Menus – Choose between default drop down, wide modern drop down and elegant menu.

Am I able to choose a drop down for a few tabs and an elegant menu for some other tabs at the same time? I say that, since, for example, under our About Us and I only need a regular drop down, but on our Services, I have many to show and thus the elegant menu would work much better.

Please confirm.

Thank you

QODE
QODE Author

Hi,

Thank you :)

Unfortunately, there is no way to set drop down menu per page, it’s global setting.

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
cagsean Purchased

Hello Which slider is used on the live demo homepage?

The flex or revoultion?

and what settings control the different layers sliding in, etc,.?

QODE
QODE Author

Hi,

Revslider is used.

I can import our demo slider to your WP if you email me temporary admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

Default-user
cagsean Purchased

will do!

QODE
QODE Author

Just imported it and replied :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jhejna Purchased

sorry one more question. I cannot get the images slider to show in full widths somehow it only shows in 1000px eventhough the theme is not set to boxed. .container_inner is set to 1000px

could that be the problem ? where can I change the width ?

QODE
QODE Author

Hi,

did you put slider shortcode in “Enter revolution slider shortcode” field in Qode Custom Fields? That field is used for full width slider.

Best Regards

Qode Interactive Team

Default-user
jhejna Purchased

Perfect thanks it worked ! Sorry if I didn’t read it in the documentation – the solution was so easy !

QODE
QODE Author

No problem at all :) We are here to help you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Can I change the speed of the testimonials?

Best regards,

QODE
QODE Author

Hi,

That option is coming in next update. It was supposed to be ready today, but it will probably be ready on Monday.

Best Regards

Qode Interactive Team

Default-user

Hi,

Great!

Another question; When people visiting my site, they have problem if they use IE 9/10. Why? The site is working fine in Safari, and Chrome. If they use Android, there is also a problem. But the site is working fine with IOS

QODE
QODE Author

Hi,

What kind of problem exactly? Can you share us some screenshot? Also, do you have same problem when viewing our demo web site, so I can understand if it’s general problem or it’s something specific to your web site?

Best Regards

Qode Interactive Team

Default-user

Hi,

I don’t have any screenshot, I just heard some have problem with my sites, when they are using IE, and Android – I have Mac, so I can’t test it with IE

QODE
QODE Author

We tested our theme on all browsers, so I am not sure what exactly is the problem. I am glad to review and debug any problem, but I need to have very specific information about the problem :) I hope you understand my position :)

Default-user

Hi,

Of course, I understand. I will try to get some screenshots of the problem. :)

QODE
QODE Author

Thank you :) I will address it then :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

I just bought the theme and installed it and I am getting a ”#” at the end of the domain once I installed the theme: http://www.website.com/#/

I uninstalled the theme, uninstalled Wordpress, re-installed WordPress, checked the default Twenty Eleven theme and all looked good. Then installed the Qode theme and the problem came back. Any ideas how to remove the /#/ from the domain, since it adds to any web page such as: website.com/#/about-us

Thank you

QODE
QODE Author

Hi,

- # is needed for ajax animations between pages to work. You can turn off page animations if you go to Qode options > Page Transition field. On other hand, if you are worried about the SEO, you don’t need, as google will crawl pages without #.

We are releasing soon new version which will work without # for newer browsers: IE10, Firefox, Safari, Chrome.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
chila Purchased

Hi,

I have the same problem to cajam.

Thanks in advance for your response

QODE
QODE Author

Hi,

here is same answer :)

- # is needed for ajax animations between pages to work. You can turn off page animations if you go to Qode options > Page Transition field. On other hand, if you are worried about the SEO, you don’t need, as google will crawl pages without #.

We are releasing soon new version which will work without # for newer browsers: IE10, Firefox, Safari, Chrome.

Best Regards

Qode Interactive Team

Default-user
chila Purchased

thanks for your reply.

QODE
QODE Author

You are welcome :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 2-3 years

fuck yeah this template looks awesome! I’m looking forward to use it!

QODE
QODE Author

Thank you very much :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do you disable the links to the parent pages?

QODE
QODE Author

Hi,

You can do it by adding Custom Link:

http://screencast.com/t/hhkZJ3DAiw

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy

HI, nice theme!!! ;)
Is it possible to have a photo gallery?

thank you

QODE
QODE Author

Hi,

Thank you :)

We don’t have any built in gallery, only feature similar to photo gallery is portfolio profile page.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Italy

Hi,
I have a problem …

The DropDown menu is always shown in WIDE mode.

Even changing the setting (default or elegant), the result remains the same.

Browser testing: Safari, Chrome

http://www.ifanti.it/ifanti
QODE
QODE Author

Hi,

Can you please restart your browsers and test again?

Best Regards

Qode Interactive Team

campbelladv

OK, thank you

campbelladv

Now it’s OK

QODE
QODE Author

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jhejna Purchased

To install the update can I just overwrite the recent update or well all my settings and changes will be gone ?

QODE
QODE Author

Hi,

Your settings will be saved. You just need to do this:

http://themeforest.net/item/lounge-clean-elegant-wordpress-theme/4616086/faqs/16294

Best Regards

Qode Interactive Team

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