583 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Do you have any plans to add an online store to this template ?

QODE

Hi,

We generally have plan to make all templates woo commerce compatible, but we are very short with resources right now and until we hire more people, that will likely not going to happen.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
jasepo Purchased

Hey favorite support team :)

Got another question. Since we all know you currently dont have the resources to get a shop system integrated, I’ve tried myself.

The result is very promising. I just have one major issue. Please have a look at: http://www.most-wanted.co/help.jpg The content is exactly at the left and right boarder of the boxed layout. I managed to find the code in Firebug. It is the highlighted area. If you add there “padding-left: 10px”, everything works great. But I really don’t know in which file and where I need to edit it.

I am quite sure that it is NOT in a woocommerce file as that Firebug window doesn’t seem like it.

Thanks

QODE

Hi,

Great :)

Did you try to add it as custom CSS in Custom CSS field in Qode options?

Best Regards

Qode Interactive Team

jasepo
jasepo Purchased

hey, not really as I dont know how to add that in the custom code. so how to type it correctly :)

QODE

Hi,

You can try this:

body.boxed .content {
    padding-left: 10px;
}

Best Regards

Qode Interactive Team

jasepo
jasepo Purchased

What a 5-Star support team!

QODE

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Thanks for responding – I actually found one of your old posts with a footer screenshot and used the shortcodes and code from that and got to where I needed to be. Things are moving along well with the theme, great work! Thanks, J

QODE

Thanks for the update :) and thank you :)

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users

Hi QODE,

I’m having a small issue on the main nav size. The admin won’t override the font-size and the child theme won’t override. Do you have any idea why?

Thank you, :-) 5Star

QODE

Hi,

What field did you edit? Can you share the screenshot of your admin?

Thank you :)

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
hamas Purchased

Is for the Footer also a Google Plus Icon available?

QODE

Hi,

Yes. You should add this to the list of social icons in social icons shortcode:

google,http://www.google.com

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
jasepo Purchased

@hamas: There is. Just put in “google, yourwebsite” (without the “-Sings)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

please see reply – my formatting was lost …

USEYOURHEAD

First, thank you for great features and good organization. Amazing what you developers accomplish.

Have posted on the themes support forum, but … no response so far.

Beautiful theme … but fewer features. :stress:

Hope you will help me. I’ve spend many hours trying to solve it all myself. I think the Ajax is throwing me off.

I read all the documentation throughly, searched the support forum and sought help from the Internet.

Need help with the following:

Question 1. For the “all posts” listing page [ using left side bar with three columns, and nine posts displaying ] the float is misaligned.

This is caused in part by titles and excerpts with varying number of characters.

* USING the EXACT SAME TEXT for each sample blog post doesn’t show the true design or usability of the theme. *

Will the theme allow for a set number of characters in titles and excepts (a common featured usually provided). If not, the theme layout is un-usable because the column/rows stagger across the page. (See ticket I posted in the Qode support forum.)

Maybe I’m missing the purpose of the All Blog Listing page. ?

I found code to work-around the limiting character issues, but could not get it working. I’ll post more on that over in your support forum—this post is getting long. :bashfulcute:

Maybe I’ll have to use a blog templates that lists posts vertically in a single column with larger images … I can live with that. :nerdy: Not easy for my readers, but … can’t have everything.

Question 2:

Is this theme different because of the Ajax features? The style sheet is not in the usual place. The child function doesn’t seem to work (no PHP closing tag). I can’t find certain CSS using the FireBug extension.

Sure hope you can help. These are not customization issues.

I’ve purchased 25 themes from Themeforest so I’m familiar with common features.

IT IS A BEAUTIFUL THEME. FANTASTIC PAGE EFFECTS. GOOD JOB.

Thanks, A.

Oh, my username on your forum is ProfitGuider.

QODE

Hi,

Thank you :)

1. What’s your ticket ID, so I can take a look at your web site?

2. I can send you updated child theme, which has good functions.php.

What exactly is the problem with CSS?

Best Regards

Qode Interactive Team

USEYOURHEAD

Hi Qode. I’ll send the ticket id through the author box. Yes?

The more I think about it … maybe I should list the latest posts one after the other on the blog page. Like this:

post1 post2 post3

I was trying to:

post1 post2 post3 post4 post5 post6

Looking at other themes – most of them show only one row. And they all wrap the title and excerpts wrap unevenly.

Loving your theme. Do not see anything else like it on ThemeForest. Congrats.

:smitten:

USEYOURHEAD

All of a sudden … it is working fine. All I did was update the post pictures. Well, all is happy and great now.

QODE

Glad to hear that you solve your problem :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hi guys,

I posted on the qcode support page about the sidebar missing on the contact page and haven’t heard from you so I thought I’d try here.

I checked the source code for the contact page and didn’t see anything for sidebar.

Do you know how I can get a sidebar on the contact page?

QODE

Hi,

Unforunately, in our desing we didn’t predict sidebar on contact page. Since you are familiar with templates you could edit contact page and put ”<?php get_sidebar();?>” in place where you want to show sidebar.

Best Regards,

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m trying to modify basic contact form, adding fields, especially one with a SELECT/OPTION list. Would you please have any help file, or tutorial to help me ? Thank you,

QODE

Hi,

Unfortunately, there is no quick way to update basic contact form. You need to add new fields, to update JavaScript responsible for sending data and to update includes/ajax_mail.php.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Germany

We have a problem with the theme in ipad. You can simulate it on your demo site.

1. Use an ipad 2. click on “About us” > “Our team” 3. Try to reach the submenu with “About us” again 4. No submenu

Its only working on not activated level 0 menu. Any suggestions? Thx for your help

QODE

Hi,

Thank you for this note. I’ve assigned it to team to review it and fix it.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Before buying your theme i’ve few questions :

-is it possible to add videos (from vimeo) on the slideshow ? -is it possible to use my own services icones ? (can i upload and replace it easily ?) -and is it possible to change the size and the number of these icones ?

Thanks a lot ! (And sorry for my english^^)

QODE

Hi,

Thank you for interest in our theme.

1. Yes, you can add both youtube and vimeo

2. Yes, you can replace sprite image we created

3. You can change it via css

Best Regards

Qode Interactive Team

Default-user

Ok thanks ! And is it easy to replace the sprite images by my bigger design ? Is there a lot of changements to make in the CSS ? Thanks !! :)

QODE

Hi,

Well, for me it’s very easy :) But I guess that depends on your level of CSS knowledge. Anyway, we can always help you via our support forum :)

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a trouble with contact form : the “required” fields are not necessary to success… if you leave them empty, e-mail is sent anyway.

You have to stay on the contact page then erase one of these fields to get the text message “Required”.

Thanks for your feedback,

QODE

Hi,

Thank you for this note. We will review the problem and fix it.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
jasepo Purchased

Hey there,

do you have any idea why that ( http://www.most-wanted.co/help3.jpg ) looks so wrong? This is ONLY when using IE. Chrome and Firefox work just fine :(

Thank you!

QODE

Hi,

Please submit this problem and include WP admin access to http://qode.ticksy.com/ and we will review it.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hi Lounge theme team,

The ticksy link you have in the support tab here is not working. It has been 2 weeks since I sent 3 queries to your email address but no response. My client is waiting for me to resolve them. Could you please answer them?

Thanks a ton.

QODE

Hi,

We are replying to tickets all the time, but as there are lot of them sometimes it takes time to handle them :) Can you please give us your ticket ID and we will address it immediately.

Best Regards

Qode Interactive Team

Default-user

I am not able to get into ticksy. I do not have a ticket no. i have sent you an email.

Default-user

The Qs were: 1. The logo in line with the menu is very small. whichever size logo I upload, the gets resized to a smaller one. How do I change it? 2. If i change the font type and size, the bullet list still remain in 13px default font. which introduces a mismatch so I am not able to change the fonts. could you tell me where should i fix this? 3. In the footer, in the past blogs dropdown, the text is not visible. how do I change it? if I make it dark, it does not stand out on the grey footer background. It refers to imageandme.com

QODE

Hi,

I’ve just tried http://qode.ticksy.com/ and it loads without any issue and we are getting new tickets and replies to old ones all the time. Please try again and submit ticket there. Currently, we are handling only comments here and if they require more time then tickets, so email support is not handled anymore.

Best Regards

Qode Interactive Team

Default-user

Trust me, if I could do it via Ticksy, I would. There is nothing in it for me to not do it. I desperately need the resolutions to my problems. My client is waiting for them. Ticksy either does not open (i tried all devices, all browsers) from here (singapore) or times out at sign in. I tried that for 2 weeks then as a second resort, emailed you. and as a last resort, I am writing here. its now up to you decide whether you want to respond. Thanks.

QODE

Hi,

What is your email, I will look for it, or at least please email your request again and share here subject of your email so I can locate it?

Best Regards

Qode Interactive Team

Default-user

Thanks a bunch ! Look for an email titled “Hep needed with lounge theme” I am forwarding it again.

QODE

Will do :) Thank you :)

QODE

Just replied :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
hamas Purchased

Hi,

which screen sizes I must pust into at the revolution slider that it works responsive in the boxed version in the theme?

QODE

Hi,

Why don’t you just use Auto Responsive mode of the slider. That way it will fit into any container.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’ve copied wordpress database tables for another website, replacing the “wp_” with “wpx_” as table names. It seems everything worked well, except global Qode options (color, logo, etc.), and widgets content (even if they appear in database)... Could you please guide me through this trouble, telling me which values should be changed in database ?

Thanks,

QODE

Hi,

Please submit the ticket to http://qode.ticksy.com/ and we will review your problem, as we might need to send you some files.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How can i create a link on an icon type object ?

Thanks,

QODE

Hi,

Unfortunately, that option doesn’t exist right now in the shortcode.

Best Regards

Qode Interactive Team

Default-user

what a shame !!! thanks for your answer

QODE

We added it to our to-do list, but at this point it’s hard to say when we will be able to implement it, as we have a lot of other priorities.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m sorry to ask so many questions, but i like going deep in things…

Concerning single portfolio pages, permalinks are like ”/potfolio_page/PORTFOLIO_NAME/”... I would like to change this “portfolio_name/” for the portfolio category id.

Can you please help me ?

Thanks

QODE

Hi,

As this change requires a little bit attention and will probably get handled by one of the member of our team, please submit it to http://qode.ticksy.com/ :)

Best Regards

Qode Interactive Team

Default-user

tickets are longer to get answers than comments as i see… ;)

QODE

That’s not the case at all, we are replying to ticket every day, but if there are more tickets than we can handle then there is delay :) What’s your ticket ID? :)

Default-user

Numbers 92013 and 92560. Thanks for your reply, i’ll try to be patient, and calm down my lovely customer ;)

QODE

I’ve assigned it to our support developer. He will address it in the AM :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want buy this template but I’ve one question about this. This Theme works with Wordpress 3.6 ?

Thanks.

QODE

Hi,

Yes. All our themes work fine with 3.6. We just didn’t update the profile yet.

Best Regards

Qode Interactive Team

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I love the parallax effect except it’s always flickering. Is it normal? Or is it just my computer?

QODE

Hi,

It shouldn’t be normal. Please also test on other computer :)

Best Regards

Qode Interactive Team

sungoddessmag

Well it doesn’t flicker in Firefox but def. in Safari. Can you have a look? I am thinking of purchasing if this can be fixed. Thanks!

QODE

Hi,

This is native scroll of Safari. Only way to fix that is to use smooth scroll script. Unfortunately, we don’t have available resources at this point to put on this task, but maybe we can do it in the future.

Best Regards

Qode Interactive Team

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