626 comments found

hi,

Your theme looks amazing. I have a question. Does your theme support IE 8, 9, 10, 11? The reason why I am asking you of this is that many themes claim to support IEs when as a matter of face things can be messed up when working with their themes.

Tell me the truth about you theme.

Plus I am interested in all of your themes and if any theme is compatible with IEs, I want to make a purchase it.

Regards,

Mark Cho

QODE

Hi,

On theme profile page, you can see the browser compatibility for our themes. Lounge is listed as IE8 compatible and it is, maybe some css3 features (such as rounded corners) will not be visible in IE8 (which is acceptable) but all IE browsers from IE9 supports it. Our newer themes are not listed as IE8 compatible since there are a lot of new features that IE8 simply doesn’t support, but from IE9+, they are compatible.

Best Regards

Qode

Hi, I just purchased the theme!

But, somehow it doesn’t respond as it should be (I think). For instance: the WYSIWIG isn’t what it should be… And also other issues with some pages.

Can you please help me on that?

QODE

Hi,

Thank you for the purchase.

Sure. We can inspect any problem on your end if you submit ticket to http://qode.ticksy.com and include WP admin access :) Please post ticket ID here.

Qode

preeparee

Hi, thanks !!

The ticket ID is #165244

Thank you for your fast feedback!

QODE

Hi,

Support staff will take a look asap.

Best Regards

Qode

Hi, awesome theme ! but i’ve a problem with revslider. Its admin page simply just doesn’t show, no errors no nothing, i also submitted a ticket on your support forum. Im using WP 3.8 (also tried with 3.6 and 3.7), tried to change permissions to 777, uploaded it manually too. The site isn’t online because Im working locally with vhosts on my computer as a webserver.

Can you help please ? Thanks in advance

http://i.imgur.com/zZ73TVL.png
QODE

Hi,

Thank you :)

We found an possible answe for you on http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=158

has anyone seen issues with seeing rev slider admin page within wordpress? i see a white page even though I have 5 slides in the current slider. i am running wordpress 3.8 and rev slider 4.
themepunch
themepunch Author
26 days ago Flag

Hi,

please set WP_DEBUG to true in wp-config.php Afterwards you can see more details what is happening or going wrong.

Please submit a ticket to http://themepunch.ticksy.com/ with more information about this and we will try to help you.

Regards,

ThemePunch
davidsterphone
davidsterphone
26 days ago Flag

cool. just did. got this error. i have never seen this before. I am a host also that I have never used before as well. what do i tell the host is the issue?

Fatal error: Call to undefined function simplexml_load_file() in /usr/local/www/apache24/data/2013/wp-content/plugins/revslider/inc_php/framework/settings.class.php on line 635
themepunch
themepunch Author
26 days ago Flag

Hi,

please try to validate that the serverr runs at least on PHP version 5.2. If it is newer, then it has to be enabled in the php.ini. This could make your host for you. This functionality is enabled on default and it seem like your host has disabled this or the PHP version is below 5.2.

Tell them to enable simplexml.

Regards,

ThemePunch

Best Regards

Qode

Could you tell us which folder to upload the dummy xml file? It’s not letting us upload through Wordpress.

Many thanks

QODE

Hey,

I am not sure how WP importer handles it and if it’s possible to upload it to some folder and run it from there. Why it’s not working via upload for you?

Qode

Default-user

Which folder would I upload it too? I am unsure why it won’t let us upload it via Wordpress which was why I was enquiring.

None of the demo content appears. Only the original ‘Sample Page’ and ‘Hello World’ post.

QODE

Hey,

You need to check your server error log files. You can ask your hosting to take a look? I don’t know which folder it can be uploaded to, as it only has option for upload via form.

Qode

36_36 Purchased

Problem. Urgent

On portfolio part, it randomly breaks the line of images as you the image via link (all of out images has the same dimension). Could u let us to know how to deal with that?

http://s2.postimg.org/8k7nhvv21/broken.jpg

We have tried to remove all portfolio and create again, then it did the same but in another image..

QODE

Thanks. Just assigned it to support stuff.

Default-user
36_36 Purchased

Am I going to receive an e-mail or should I check the ticket page manually?

QODE

It depends on your preferences in Ticksy. You can turn on/off notifications by email.

MyraD Purchased

Hi, I used the plugin Codestyling Localization to adjust the language in the contact form (First name, etc). Added my country and adjusted the words in my language.

But it doens´t work.. Is it maybe because in colomn `Permissions` the .mo square is white and not green (.po is green) ?

QODE

Hey,

Did you re-generate mo file when you translated lables? There is option to do that (search for button).

Qode

Default-user
MyraD Purchased

Hi, thanks for your respond. I don’t know how to do that so instead I use plugin contact form 7.

QODE

Cool. Thanks for the update.

I want this theme as it is in my website . What can i do ? I want the same photos as well means same website. Please help me.

Default-user

thanx for your reply. i already import the data. now i want to know that how to put the same footer widgets ?

Default-user

and want to add header widgets also.. like facebook, twitter which all you have on demo site

Hi,

I was wondering if it’s possible/easy in this theme to make the top bar bigger so I could fit in a bigger logo? I think my client would like this theme but I need to be sure his logo will look good on the site before I purchase.

Thanks in advance

vectar
vectar Purchased

I’m already understanding the theme, but still have a few questions.

- If i would like to make the header space higher so that the logo can be bigger, do i need to create custom CSS for this or is there a tool in the theme options?

- I now have a fullwidth slider on my frontage and added some text and latest blog feature, but when scaling the text touches the edges of the page and when i look at your example it looks cleaner. Also the latest blog feature is not aligning in the center.

- Last question. How do you get that line near the titles like portfolio and About us?

If you need more exact info please let me know. Loving the theme really easy to work with.

vectar
vectar Purchased

Oh and one other thing. Between the menubar and slider is a little space that i can’t get out. I can manually get it out with CSS but don’t think that is necessary

QODE

Hey,

You can control the height of the header by 1st menu item line height in Qode > Header and Footer.

We can take a look at other issues if you submit the ticket to http://qode.ticksy.com/ and include WP admin access :) Please post ticket ID here.

Qode

i Just Purchased this theme please tell me that how to install all the demo data ?

QODE

Hey,

Thanks for the purchase :)

We can help you to import demo content. Just submit this request to http://qode.ticksy.com/ and include WP admin access.

Qode

MyraD Purchased

Hi,

I want to change to color of the social icons, so in Quode>Header and Footer I adjusted Header widget colors to red #C3122F. But still the color remains default (pink #C20B58)

And I used contact form 7, the send-button is acting really strange.. it is really big and if you click on it, it’s becaming smaller(normal size) and then you can send. (but if you click next to the button, it goes back to large.. strange)

Maybe you know what it is?

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access, so we can help you with your problems :)

Qode

Default-user
MyraD Purchased

Thanks, Ticket # is 170160

QODE

Thanks. Just assigned it to support stuff.

please tell me how to put facebook, Twitter icons in header and all the widgets in footer which you have in demo site

QODE

Just replied to same question.

please tell me how to put facebook, Twitter icons in header and all the widgets in footer which you have in demo site

QODE

Hey,

Just replied to comment with same question:

You can see here how we configured our widgets: https://www.diigo.com/item/image/3wog7/ko2m https://www.diigo.com/item/image/3wog7/aoq8

Qode

MyraD Purchased

Hi, I almost finished my website. Is it wise/necessary to delete all the dummy data? The images: probably necessary rigth..

But the pages; is it ok if I put them in the recicle bin so in the future, it is possible for me to have a look. Or is it slowing down the website….

QODE

Hey,

Actually, I don’t think it’s necessary to remove all of it, so you can move them to trash and later restore if needed :)

Qode

Default-user
MyraD Purchased

Ok, but the images can only be removed permanently. And I want Google to index my images but not the dummy images.

QODE

Then you should remove images. You can still see page structure without images.

Hi, what is the fix in admin for working with WPML?

thanks

How to change the icons which are placed just under the slider.. named Multipurpose theme, Incredible Features etc.

QODE

Hey,

that’s icon shortcode:

[icon icon_type=’black’ icon_position=’top’ icon_number=’17’]

You can try different icons if you try to place that shorcode with Qode shortcode buttons.

Qode

How to change the icons which are placed just under the slider.. named Multipurpose theme, Incredible Features etc.

QODE

Just replied to same comment.

Hello, I am very interested in downloading the theme and implementing it on my site! Before I do, I have a few questions regarding this theme.

1. Can I install my own font? I have a font I want to use that is not in Google Fonts.

2. Do you have a support to help me configure the site?

3. How easy is it to select what you want on each page? is it checking things off or would I have to know coding?

Please let me know!

Fiona

QODE

Hey Fiona,

Thank you for interest in our theme :)

1. Yes, if you write custom CSS needed to include that font. Unfortunately, we didn’t implement option to upload font via admin, you need to include it via css and upload via ftp

2. Yes, it’s here http://qode.ticksy.com/

3. This theme is based on shortcodes, we can help you if you are not experienced with them.

Qode

Default-user

Hello, thanks for your quick reply.

1. Would you be able to help me write the custom CSS to install the font?

2. great!

3. great – because I don’t know coding this is helpful.

QODE

Hey,

1. Sure, we can point you to right direction :)

Qode

Hello, I have added custom tags for portofolio’s page, but how can I use the portofolio’s template for tags? Now my tag’s template is equal to news

thanks

QODE

Hey,

Our support team can review your setup and help you if you submit the ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

Hi, I have problem with an error string.

Catchable fatal error: Object of class WP_Error could not be converted to string in /wp-content/themes/lounge/includes/breadcrumbs.php on line 76

This is occurring when a user clicks from my tiled mosaic gallery on the homepage (jetpack plugin).

How can I fix please?

Thanks Kim

QODE

Hey Kim,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

MyraD Purchased

Hi, I embedded a Pinterest board using the Pinterest widget builder. I have paste the code in the text editor. But some times the board is shown, but sometimes it looks like it is not ‘loading’ and only a tekstlink is shown :-( If I refresh, it shows again.

I used the code: Follow PA for a special day’s board Ibiza Inspiration on Pinterest. <!- Please call pinit.js only once per page -><script type=”text/javascript” src=”//assets.pinterest.com/js/pinit.js” async=””></script>

Do you might know what causus this issue? Thanks, Myra

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

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