An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by h2theme

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from h2theme:

We support our products through item comments , if you have any problems or questions , please cantact us .We will answer your problem.

To provide consistency for buyers, supporting your items includes:
  • Responding to questions or problems regarding your item and its features
  • Fixing bugs and reported issues
  • Installing our themes and plugins
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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