Can i have any preview of lush spintable to see how you change the pictures etc.?
or there is any video tutorial ?
That’s a very nice theme btw, does it contain all lush spintable,grenade,solo,awake etc?
Unfortunately, there is no live demo of the backend available at this time. However, you can check some video tutorial here:
For the demos, yes, it contains all the demo. You will have to choose only 1 per installation tho.
In the video section, when I click on “All categories”, the title changes to the name of the first video…?
I also notice that this comment was posted by another user, 4 months ago. The author asked him to open a support ticket. But I looked there and was not able to find anything related to this issue. I have also posted several times to the support forum and have received no response at all…
We posted an update last week that fix this issue. Please update your theme to version 2.3
Hi, I’m waiting on a reply for a support ticket regarding the menu in child theme not working. Is it better to try and get support through this page? This is a feature of the theme that is broken and is holding up release of our site.
I’ve received a reply from “support” which does not address the issue at all.
The child theme breaks the site’s menu, saying that this is somehow related to the site’s responsiveness and that I should disable plugins is just a way to avoid dealing with the issue.
The site works fine when using the main theme, but when the child theme is activated the menu breaks
Issue resolved, very nice looking theme
Thank you Behanj,
Hello, can you help me with the installation? How i can do this?
Yes sure. Do you have wordpress installed?
It will guide you step by step.
If you still need help, please open a support ticket at http://support.irontemplates.com and our support team will assist you. don’t forget to provide us your URL address and if possible, a temporary username/password of your WP-Admin.
Hello, the theme looks great on my computer, but it’s with a lot off bugs at my phone (Moto G) and others mobiles (Sansgung, Iphone). =/
It would be a pleasure to assist you.
Is it possible that you send us screenshot of what bugs you see on mobile ? We never tested the theme on Moto G but it should works great on most popular Android phone and iPhone.
Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
I’m trying to upload the theme, but it is saying that I am missing the style sheet.
you probably uploading the wrong zip file. Look in the zip file you have downloaded from theme forest and upload the lush.zip that can be found in the folder /Themes/
more info here: http://docs.irontemplates.com/lush/installation/
If you still have issue, could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Hey, great theme! I was wondering about a couple things tho.
Is it possible to include a past event when choosing to include an event in the single event list?
Also, I’d like to add specific photo albums to individual pages, in a similar style to how they are on the photo albums page. I don’t want to add images from within a gallery, just one album with an album cover image that links to the entire album’s images. Is this possible?
Thanks for your help
you can have a list of past event and a list of active events. you cannot have both in the same list. more info here: http://docs.irontemplates.com/lush/content-manager/events/
For your second request, unfortunately it’s not possible to include only an album and its cover to a single page. What you can do however is, using visual composer, add a single image and have an link to your specific photo album page.
Have submitted several tickets to “support” for this theme with no resolution. I think this theme has potential, but it is still too buggy in my opinion. That’s not good when there is essentially no support available for it.
My name is Maxime, CEO of IronTemplates.
I think I’ve answered all your tickets.
About the featured image that always shows up, it was because of a plugin you used called YouTube that automatically generate an thumbnail on the featured image. It’s kinda a bad practice. It’s not a theme issue but rather a plugin issue.
Just to update..It looks like there was just some miscommunication/misunderstanding with the original support member, but these issues were quickly addressed and I’m confident this was an isolated issue that won’t happen again. I feel much more comfortable moving forward with this theme on my project. Thanks, Maxime!
Thanks. I appreciate it and I totally understand your point.
We always try to improve our products and our team. Let’s move on and I will do the best that I can to rectify the situation with our support.
Hello I have 2 different problems, I opened a ticket in the support forum, but it seems that is not working very well, I added 3 tickets with my account but when I want to see their status, it says that theres no opened tickets and I received the email ab everything, anyway, my firt problem is with WPML, I translated my site, but in the translation pages the theme does not respect the style i had on the original site, and i can’t change it because the lush options are set with the style I want but in the english version it shows another default style, on the other hand, I have a problem with the page chekout of woocommerce, the page crashes and the menu stop working and also you can’t scroll
here I leave my site so you can see
Can you tell me your ticket number please ? If you can also provide your email so I’ll make sure that it matches together.
For the woocommerce issue, I invite you to update your theme to 2.3 and update WooCommerce (We have released a fix in version 2.3 that correct some issues with WooCommerce).
Ok I have installed the new version of the theme also the last version of woocommerce, and the problem still there, here is the page where the problem is http://www.massiveconcepts.org/finalizar-comprar/
My ticket number is 1950 mu email is firstname.lastname@example.org
We got only 1 ticket at this email address. It’s ticket #1626 and has been replied by our staff on August 31th.
We don’t have any ticket with number 1950.
Could you please send an email to email@example.com with your request ?
I’ve checked your site and I do can reproduce your issue. I think it comes from a JS conflict with another of your plugin. Could you please disable all your plugins (except Visual Composer and WooCommerce), and check if the issue is still there. If not, please reactivate your plugin one by one to see which plugin cause the issue.
That’s pretty wird I have the email confirmation, I found out that the plug in tickera is the one causing the conflict I believe because both have a checkout page, How can I solve this?, thank you
on the other hand I also have a problem with wpml, what happend is that when I go to the eanglish version which is the translated one, the style of the page appears like the default hipster demo and does not respect the colors and backgrouns I have on the original version, why is this?
Hi, for the plugin tickera, I suggest that you contact the author of the plugin and tell him that there’s a conflict between the popular WooCommerce plugin and their plugin.
For the WPML issue, could you please open support ticket at http://support.irontemplates.com .
Also, I would need to wp-admin credentials.
To speed up the process, please specify in the ticket that your issue needs to be checked by Maxime.
Yes I talked to them,they have solve the issue, also I have opened the ticket, Thanks
Hi, I bought your beautiful theme. but i couldn’t find any revslider & visual composer plugin in it. can you help me? thank you..
Thanks for buying!
Please go to apperance>install plugins and you will see them there.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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