215 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
rallred2 Purchased

I just purchased this theme and love it. But i do have a question i imported the theme and everything is working great except there is a white space bout the image slider at the top of the page and i don’t know how to make that go away?

http://www.robbieallred.com/media/lush.png
IronTemplates

Hello Rallred,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey IronTemplates,

Just recently purchased the theme! So much better than Soundboard.

Is this fully responsive for all Android devices? I have a Samsung Galaxy S and when I did some modification on my site, my phone homepage looked nothing like the example you have…I know the phone you have pictured is a IPhone. Anyway, just figured I’d ask.

Thanks! Shaun

IronTemplates

Hello Shaun,

Thank you so much for the comment.

Yea, the theme is fully responsive and shall be for all android devices.

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
crm777 Purchased

I was also very stuck on how to add products to the home page (like the samples) until seeing this message. I spent several hours trying to get it. Thanks for the tip! May I suggest putting this in the actual documentation for the theme? Or perhaps adding an “Iron Widget” for this in the future?

IronTemplates

Hello CRM !

You are right ! This could be usefull.

I have added this to our roadmap (implementation of the widget to easily add products).

Thanks for your input. Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear IronTemlates,

I’m waiting for 4 days already for response or action on my support ticket Ticket: #261185. Are you alive over there?

Warmly, Andre

IronTemplates

Hello Emelyn,

Sorry for the delay.

We just replied to your ticket.

Enjoy ! Maxime

Default-user

Thank you for your help! It works great now. For those who thinks to buy the theme, definitely go for it, it is awesome! My issue was related to hosting I’m using. Warmly, Andre

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I would like to know how to make the events smaller in the upcoming events list. I tried every possible css command and I can’t get it changed. Thanks, William

IronTemplates

Hello Costume,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also, please explain exactly what kind of “smaller” event you want. I don’t exactly understand.

Thanks,

Maxime

  • Bought between 10 and 49 items
  • Exclusive Author
  • United States
  • Has been a member for 0-1 years

Hello, I love your theme, but I can’t filter the events by categories. Could you do that on the next update? Thank you. Regards, Abel Ferro

IronTemplates

Thanks for your input !

We will see on a technical point, how we could add this feature.

Thanks

Max

VersalStudio

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bsimcha18 Purchased

Hi Maxime. I’m trying to set up my woocommerce. Regarding the checkout settings, I’ve made pages for CART and for CHECKOUT. For the settings under CHECKOUT PAGES I’ve set the CART page to go to the page that I named “CART” and the CHECKOUT page to go to the page that I named “CHECKOUT”. The CART page goes to the correct page, however, the CHECKOUT page goes to the CART page. I do have the correct comments set on the pages. Now, if I change the CHECKOUT page to go to another page other than CHECKOUT, it goes to my CHECKOUT page. For example, if I set the CHECKOUT page to go to my EVENTS page, it goes to the CHECKOUT page, but if I set the CHECKOUT page to go to the CHECKOUT page it goes to CART. Is this a glitch or am I doing something wrong here?? Thanks, Shoshana

IronTemplates

Hey Soshana,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
woerdhvd Purchased

Hello, i just can’t install demo content on a proper way. All the media files are not shown in the library (but they are there). Tried several ways but every time the same issue.

Best regards,

Hans

IronTemplates

Hello Woerdhvd,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Default-user
woerdhvd Purchased

Hello Maxime,

Thanks for the reply. I opened a ticket with temporary login.

One other question: i can’t find the short codes in the default editor (for posts).

IronTemplates

Hi,

ok we will go through your ticket.

I don’t exactly understand what you mean by you can’t find the shortcodes in the default editors ? Lush use visual composer as the page builder, so when you add a new element, it generate automatically its shortcode but you don’t see it since it’s a visual composer. Please mention this issue and give us more details in your ticket.

Maxime

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Classicae Purchased

Hello, I am writing because I want to use with your theme because when I install it impossible to activate it and I saw that in ‘includes’ there ACF. As soon as I pull your theme, I can configure ACF if I remts your theme, I can not. Thank you for your reply

IronTemplates

Hi Classicae !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
BrunoBin Purchased

Hey there,

I purchased the theme about a week ago, love it. I have one quick question though. How do I set the meta description for it? It’s showing up really messed up on Google search and I need to adjust it.

P.S.: I tried opening a support ticket but it won’t let me register. It says my email doesn’t exist in the system (but I’m using the same email I purchased the theme with)

Thanks!

IronTemplates

Hello Bruno, Thanks for your message.

For the support ticket registering, make sure you click on button “register” instead of sign in. It’s confusing, I agree: http://d.pr/i/9YXb

for the meta description, what I suggest and recommand is that you install a plugin such as https://wordpress.org/plugins/wordpress-seo/

it’s very strong and very easy to use. You will have total control over your seo.

Enjoy,

Maxime

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello there, Thank you for your work. I have a problem with past events can not display the page of the article (page not found), while it is online. Can you help me … thank you very much

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bsimcha18 Purchased

Hello Maxime. I want to sell my hard copy CDs (I’m charging a flat fee for shipping) to the US ONLY but be able to sell my downloads internationally as well. How do I do this in Woocommerce? Thanks, Shoshana

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
davecogan Purchased

Great theme. Quick question, is it possible to use the discography layout on two different pages?

We have set up the categories “Coming soon” and “Released” but all we are able to see is both on the same page. We are looking to cue the Coming Soon items on one page and the Released on another page.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ebaykara Purchased

Hi, it is great theme.. I have 2 problems.

1- I did update to 2.2.1. And past events can not display the page of the article (page not found)

2- For instagram feed, i bought “Instagram Theater” (http://codecanyon.net/item/instagram-theatre/3793966) But, shortcode [instagram-theatre] does not work.

Thanks for replies..

Default-user
ebaykara Purchased

2. problem was resolved.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have a problem with one of shortcode lush. Can you tell me where is the shorcode Lush. I looked into the issue in the plugin. Thank you for your reply

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