186 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Indonesia
irfanky Purchased

Hi Maxime,

Why is my visual composer plug-ins doesn’t appear in discographies editor? But, it appears on pages editor. Why is this happening? How do i make the visual composer editor appear in discographies page?

Regards, Irfan Aulia

IronTemplates

Hello Irfan,

Thanks for your message.

You need to “activate” Visual Composer to make it appear in the discography pages since Discography is a custom post type.

To do so, go to Settings > Visual Composer and check the “album” case. See screenshot: http://d.pr/i/9D5V

thank you,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
brandesk Purchased

Hi guys, i have a cuestion with my lush template, i like know how change some words of my template to spanish language, for example in the discographies page, i like change the next word’s “RELEASE ALBUM”, “AVAILABLE NOW”, “ALBUM REVIEW” and the buttons “BUY TRACK” and “BACK”. I hope you can answer to me very soon, Thank’s.

IronTemplates

Hello Brandesk,

The best way is to use WPML plugin to translate the theme. That way, all these strings will become available in your wpml plugin for your to translate. Otherwise, you would have to edit the php files manually and it’s not a good practice.

Thank you, Maxime,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m experiencing a bug with the photos pages on mobile. Specifically, when clicking through photos on an iPhone the menu sometimes slides out, pushing the photos aside. This is sometimes a momentary issue, but sometimes the menu gets stuck. It’s not very elegant in any case.

I tried hiding the photo titles, but beyond that I’m not sure what to try to solve this problem. Any ideas?

IronTemplates

Hello Blackandblonde.

Is it possible to open a support ticket along with your URL and also, a screenshot of the issue ? You can open a ticket at http://it.ticksy.com and our support staff will assist you.

Thank you,

Maxime

Default-user

Done. Thanks! The site isn’t live and won’t be until issues like this are resolved so there’s no URL included.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bsimcha18 Purchased

I signed up for MailChimp, and put in the API code. Then I watched your tutorial. However, when I go to Forms Wizard Tool there aren’t any lists.listed. When I go to Lists Manager I get the following error code: Data column(s) for axis #0 cannot be of type string What do I need to do to get MailChimp to work? Thanks, Shoshana

IronTemplates

Hi,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Indonesia
irfanky Purchased

Hi Maxime,

1. I would like to know how to upload video from url (wp-content)? Also, is there any way to edit the layout template for video page??

2. How to auto-delete OR a the past event on the event widget/page?

3. How to edit the layout template for discography page?

Regards, Irfan Aulia

IronTemplates

Hello Irfan,

1. you can upload a video by going to your media library. to know which is the url of the video you just uploaded, edit the media (in media library), and you will see the URL: http://d.pr/i/TPt4

To edit the layout template, i don`t really understand the question..if you want to edit the video page, go to Pages > Videos.

2. If the event widget shows the upcoming events, when the event will become a past event (the day after), it will be automatically removed from the upcoming event module. If you have an issue with this, please open a support ticket at http://it.ticksy.com

3. To edit the layout template, i don`t really understand the question..if you want to edit the discography page, go to Pages > Discography.

For any additonal question you may have, please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I noticed that someone with the LUSH theme has a Hot Link next to the menu icon which is connected to the menu page. So, i.e., when you click on the Hot Link it opens up to the menu page. How can I do this? Thanks!

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