377 comments found

janhobo Purchased

?The only way to speed up the theme is to shut down the visual-composer plugin, but without that the whole theme brakes up.

Come on, solve this problem for us. It’s not only that I wasted money on this theme, I also have a very unsatisfied client who’s patience run out.

Please solve this problem today, give us an update of the theme that will work as it should be working. Or tell me how long you need to solve it when you can’t fix this today. But give us an honest answer!

IronTemplates

Hello Janhobo.

Just replied in your other comments.

Thanks,

Maxime

janhobo Purchased

Iron Templates, the makers of this theme, should make it not possible to buy this theme as long as the problem with loading-speed, hanging WP-backends en internal server errors isn’t solved!

Dear everyone, don’t buy this theme for now. It simply does not work or make your pages loadtime at least 10 seconds, but sometimes even 2 minutes!!!!

Iron Templates, please solve this problem for all of us who already bought your theme!!!!

IronTemplates

Hi,

I replied in your newest comment.

Thanks,

Maxime

janhobo Purchased

Translation of the theme is also impossible because there are no .po files and the theme crahses when installing WPML stringtranslations.

IronTemplates

Hi there,

Are your wpml plugin is up to date? Please open a support ticket and we will look into it

Maxime

Hi there

i just purchased the Spintable theme. How might I access the .xml demo files?

Please advise

Default-user

Hi Maxime

Could you send me the xml zip file. I don’t see it attached to your message. Thanks!

Default-user

Thanks! I’ll try uploading the demo again – maybe this will fix the problem.

Hey there!

So when I reuploaded this theme, the dummy files for The Revolutionary Slider was not there! Is there any way you can send me the dummy files so that I can use this plugin. The theme is very confusing for me to understand on my own.

Thanks so much!

IronTemplates

Hello PeaceLoveedm,

Sorry for the confusion. Are you running our latest version 2.2.7 ? If not, please upgrade.

You don’t see the dummy files (in the zip files) for Revolution Slider because they are directly imported from our live server when you go to Lush > Import Default Data.

For some user/servers, the import default data is not working. Then, you have to import the content manually. I think it’s your case.

We don’t have a repository of all the slides because we have so much demos. Please, tell me which demo’s slides you want to use and I will package you the corresponding files.

Thanks,

Maxime

Default-user

I would love the demo slides from Lush Hipster so that I can use them as a template. My site is so far along I’m afraid to use the Child theme and lose everything. I greatly appreciate it!

IronTemplates

Hi,

I’ve packaged you a .zip file that includes all the slider we use in Lush Hipster.

http://d.pr/f/tHou

Cheers,

Maxime

The strangest thing keeps happening:

Once I upload the Spintable demo – which is great by the way.

The Home demo page disappears. I noticed when I edit a slide in the Revolution Slider – the Home page mysteriously disappears. Could someone please HELP. I’m getting really impatient.

IronTemplates

Hello,

I understand your frustration. I can issue you a refund, no problem.

However, it’s the first time we heard about the page that disappear and I would like to test it in order to know what’s the heck. It’s very surprising and never experienced such issues.

please open a support ticket at http://it.ticksy.com and don’t forget to provide us your URL address and if possible, a temporary username/password of your WP-Admin. Also, ask in the ticket for a refund.

Thanks,

Maxime

Default-user

I’m uploading the demo again. Perhaps this would fix the problem

IronTemplates

Keep me posted

Now that theres a new update of the theme – what happens to the child theme? Also, when I tried uploading the latest update, it failed to install

IronTemplates

Hi there,

Child theme should’nt be affected. Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

I recently updated the “LUSH” theme and I’m having issues with the WPBakery Visual Composer. The plugin has also been updated to the latest version. I’m unable to finish building the site because the visual composer will not work. It just hangs forever.

Please help as I need to get the website up and running again. It’s been down since last week. Thank you!

IronTemplates

Hi there, You need to submit a ticket in order for us to review the issue. We have a queue process and also, we can exchange personnal info such as your WP-Admin access so we can investigate on your issue.

Thanks,

Maxime

IronTemplates

The average response time is 24 to 48 hours

Default-user

Thank you. Access has been submitted via the ticket.

Hi there, I have 2 questions. 1. For whatever reason the headphone on the Discography page disappeared. Could you let me know how to add this again? 2. Can I add the Yoast SEO plugin without consequences? Plugin says that it is not tested with this Wordpress version. Hope to hear from you. Thanks!

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

CIX Purchased

So your theme looks beautiful, actually I’d say its the only band theme worth buying based on looks. Looking over the comments, however, I am a little worried about site speed. I know VC can be a lot. Is this issue resolved?

Thank you

IronTemplates

Hello Wix.

Don’t worry. The issue of slow speed has been fixed in the latest version. Everything is back to normal.

Enjoy our theme!

Cheers,

Maxime

Hey Iron Templates! Great theme!

I have one small problem, let me explain.

The theme has a few different options as to what to do with the menu. So on ours, we’ve hidden the “hamburger” menu btn for everything except mobile and used the “hotlinks” as the main nav. Using the very useful ability to name your sections by ID for navigation, we’ve turned the site into an scroll-on-click one pager, super easy.

HOWEVER.

We tried to apply the same logic to the mobile menu, which uses WP’s main menu options in the CMS. Instead of pages, we used custom links to the ID’s (i.e. #shop, #music) hoping it would work just as it does in desktop browsers.

Is there a way to make sure this works?

site found here: http://goo.gl/ITGlxG

Remember, problem only exists on the mobile menu.

IronTemplates

Hello CreativeZen,

You are right. There is an issue on mobile when using anchors. We have added this to our roadmap and should fix it soon in the next release. Stay tuned.

Thank you very much for notifying.

Maxime

This looks like an excellent theme. Before purchasing, I thought I’d ask, can you create video backgrounds easily? For example, wherever there is a full width image behind text, or on the sliders like at the tops of the demos? (ie. Hipster demo or Solo demo)

IronTemplates

Hello Bugeja22,

In lush, you can insert a video (mp4/ogv/webm) files using the revolution slider. Then, you can embed revolution slider in any row on any pages.

However, this is not the best practice since you will not be able to use any other widget above the revolution slider widget.

We might work on this feature at a later time tho.

If you really want to use video background along with other VC widget above it, I suggest that you take a look at our other theme called Driver that offers basically the same functionnality of Lush plus the video background.

Regards.

Maxime

Default-user

Thanks for the reply. This sounds like great news so far. I need all the ‘band’ features of Lush, am I right in thinking Driver has them there too? And are there any other critical or minor differences between the two themes before I purchase one of them?

IronTemplates

Hi there,

Yes, Driver has the same features for the band as Lush

In addition, it comes with an optional “classic” menu along with the 3d-push menu.

The difference is that you wont be able to import the demo that you saw on Lush and vice-versa.

Maxime

EvanDesa Purchased

Hi,

So far I’ve been very happy with this theme. I do, however, have trouble with removing padding at smaller resolutions when I use your parallax option. I’ve tried selecting the either of the “Remove padding on small screens” options, but neither of them have any effect. Any ideas?

Thanks, Evan

IronTemplates

Hello Evan,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin so we can check what’s going on.

Thanks,

Maxime

sinej Purchased

Great template, enjoy it… However, where is the documentation for it? :)

Default-user
sinej Purchased

Nevermind… Came with the files.. :)

Hello,

This is a lovely theme – but one question before purchasing.

Does this theme come with SCSS ready files for the child theme?

Best, Artem

IronTemplates

Hi there, Thanks for your interest,

No, the theme has not been designed using SASS. so we only provide the css files, not the scss.

Thanks,

Maxime

RRP Purchased

It seems something with the Visual Composer styles is broken when working with the Woocommerce integration.

For example creating a row with 3 columns where normally each col would float left and responsively fill browser width, the float is broken and you end up with a vertical stack.

Any thoughts? A reply as soon as possible would be greatly appreciated as this issue is holding up production and would love to avoid hand coding the page if this is an easy fix.

much appreciated

NEOBYRD Purchased

Hello!

I have done this http://www.neobyrdofficial.com and I’m really in need to add a menu under the header..can you please let me know if you are welling to add this soon. if not, is there any plugin would work with the theme for this?

another thing…the theme seems to be heavy on loading.. any cache plugin recommended ?

Thanks

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