IronTemplates

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538 comments found.

I’m ready to buy this theme, but the scrolling doesn’t seem to be working right in the demos. Similar issue to the one above. is there a way to change this? At present I can only click the scroll bar on the right.

desktop

Hi there,

Have you tried to close the Envato Bar frame at the top of the demo’s preview ? (http://d.pr/i/1g042) I think that the Envato Bar might cause the issue you got.

Thanks,

Maxime

I’ve tried that and it’s working fine, thanks.

psizzle

psizzle Purchased

Hi IronTemplates,

I’ve just emailed support about the newsletter option dissapearing… any help on this would be greatly appreciated.

P

psizzle

psizzle Purchased

Note: IronTemplates has solved my query quickly, extremely helpful!

Hi, a pre-purchase question. Every musician needs a Press Page. Would you consider adding one, for quotes, reviews and an Electronic Press Kit? I’m very interested in the Hipster version. Thanks.

Also, when you say it’s drag and drop and I can build the site myself, I’m assuming I can build my pages to be different to yours, as in, on my album page, can I have two sections? One for my albums and one for albums I’ve appeared on?

I like your demo. How easy would it be to modify it? Or would I be starting from scratch in building the site if the demo isn’t perfectly catered to my needs?

Thanks.

In fact, if it’s drag and drop, can I build my own Press Page?

And in the vein of talking about Electronic Press Kits, is it possible to upload a PDF, available for download? High res photos available or download? Etc.

Hi minaofthewaves,

When you buy the theme, you have the option of importing any of our demo’s data. You could start with the Hipster demo and modify it as you see fit. Also, you could definitely build your own Press Page if you wanted to by using our Visual Composer to build the page.

Thank you for your interest and I hope that helps !

- Oli

silviouk

silviouk Purchased

Hi there. This is a great theme but support is really slow. I have three outstanding tickets, one from last Thursday.

Please can you respond ASAP.

Thanks

Hi silviouk,

What is the name you used to post the tickets ? We will check onto it immediately.

- Oli

silviouk

silviouk Purchased

silvio bukbardis

KK1012

KK1012 Purchased

How do I change the font family within the buttons?

Hi KK1012,

The font of the button is currently inherited from the “Body Typography” option. We will be adding an extra option to change the fonts individually per button in an upcoming update.

Hope that helps !

- Oli

KK1012

KK1012 Purchased

Thanks!

silviouk

silviouk Purchased

Please respond to my outstanding request. It’s a simple one, why is it taking so long for you to get back to me!!!

Hi silviouk,

We replied to your ticket. We’re working on resolving your problem asap.

Sorry for the inconvenience.

- Oli

silviouk

silviouk Purchased

Why are you so slow at responding to support requests!

Hi there,

Love this theme so far and looking to purchase another license.

Do you have any links to a demo as a record label? I noticed you had created one for a previous comment, but the link is now dead.

Also, Is it possible to organize the news feed for individual artists?

Best,

Tyler!!!

Hi Tylerbudd,

We don’t have a record label demo but we do have multiple music-themed ones like this one: http://irontemplates.com/wp-demos/lush-spintable/

You can open the menu and go in the “Demo” section to browser our different demos.

Hope that helps !

- Oli

Thanks Oli! Also, Is it possible to organize the news feed for individual artists pages? E.g. a news sidebar with just their information

Hi there,

If you use categories to organize your blog’s post, that might do the trick. One page per category/artist.

However, the theme has not been built to support multiple artists. you might have to do some customization.

Thank you,

Maxime

Hi, a pre-purchase question, i would like to know if after buying the template for how long i receive updates.. and what happens after?? Onether question is if i can use the template without visual composer??

Hi there,

The updates are free. When you buy an item on ThemeForest and you keep your user account, you can always redownload the theme for the updates.

You can use the template without visual composer in certain page such as the blog, the blog post, the events page and post, the video page and post and the discography event and post. However, we highly recommand to use VC for the homepage and the secondary pages.

Thanks,

Maxime

thanks a lot

If I’m making a music blog – almost all SoundCloud-centric posts – which demo should I begin with?

Also, is all the CSS customizable?

Hi there,

The default demo is Lush Hipster. Every demos works the same way. It’s just different visuals so it’s up to you to choose your favorite one. Every demos can have the same functionnality. That said, all demos can works with SoundCloud.

And yes, the css is customizable.

Always use our child theme included to customize your CSS.

Thank you,

Maxime

Hi! About the Mailchimp setup, i followed the video, everything is ok, but the Newsletter widget is just not there! What should i do?

Hi monsieurcamelius,

Please open a ticket on http://support.irontemplates.com and our team will assist you in finding what might be going wrong.

Cheers !

- Oli

KK1012

KK1012 Purchased

My logo is not centered on the 3 lines menu for mobile. It is off to the left of center. How can I fix this?

Hi KK1012,

Please open a ticket on http://support.irontemplates.com with your website address and login credentials and our team will help you fix this issue.

- Oli

Can I have video as the header instead of images?

Hi JusBusines,

Yes you can use videos for the big header at the top of our demos. Revolution Slider is used to achieve that and it supports video files.

Hope that helps !

- Oli

Oli we want to pay you $500 to make changes to the menu bar and navigation. We sent you an email and signed up for the support customization but got no reply.

franzowy

franzowy Purchased

Hi IronTemplates, How to change style/font or remove this title – http://j.mp/title_lush Regards Micha?

Hi franzowy,

The option you’re looking for is the “Heading 3 Typography” option under the “Typography” tab in the Lush option panel.

Hope that helps !

- Oli

damiko

damiko Purchased

Hi! Love the theme!

Is there a way to remove the white border around all images on the site?

Thank you!

Hi damiko,

There isn’t supposed to be any white border around images on this theme. You could open a ticket on http://support.irontemplates.com for further assistance.

Hope that helps !

- Oli

Support Ticket #1175: Revolution Slider and WP Admin Bar

I’m having two issues:

1.) Revolution Slider animations are not working on text layers, they all just fade in and do not animate based on the settings I have set up. I imported the default data from the Rocker template.

2.) The WP Admin bar is completely removed from the site when I am viewing pages, this makes navigating the site during development extremely tedious.

tickets has been replied.

This is pre-purchase question.

1) Your theme use the js_composer as separate plugin? or deeply customized with theme?

2) We use php 5.5x + mysql enterprise 5.6x(same as community server in almost aspects) + IIs 7.5(or Apache 2.2x) Is there no problem with this environment?

Hi there,

Visual Composer is a separate plugin that comes with the theme. It’s not hardcoded in anyway, except where we had to extend it to add our own visual composer widgets to it (such as the mp3 players, etc..).

2) No user has reported that the theme doesnt work with this environnment. However, you might have issue when importing the default data automatically using our import tool. If the import data doesnt work, we have an indicated work around solution that is pretty straight forward as well.

Thanks,

Maxime

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