300 comments found

davco Purchased

@WhiteButterfly You just need to re-install and re-active virtual composer plugin on Apparence tab>install plugins.

But yes there is some bug with text layout with VC. Come back on 2.2.2 for me until it’s resolved :) (maybe it’s this version of VC, not the theme himself)

Default-user
davco Purchased

In fact, it was a minor problem solved! in the previous version of Visual Composer to an empty space, we had to use the “gab” function but now they called “empy space” So we just have to replace each space.

I have a small bug with “event list” with visual composer, as you can see on the screen: http://www.abakan.fr/wp-content/uploads/2014/10/Capture-d%E2%80%99%C3%A9cran-2014-10-27-%C3%A0-20.43.45.png

IronTemplates

Alright.

For the small bug, would you please open a support ticket (http://it.ticksy.com) with your URL and also, a bigger screen capture. I would like to know on how many columns your event list widget use.

Thanks,

Maxime

Default-user
davco Purchased

Done!

Pre-purchase question: Can you display contact info on the on-page instead of having to dive down into the menu?

and

I notice in the “Outlaws” version of the theme, you have a music section with multiple songs shown in the player. Is the image or album cover associated with each song able to be unique.? For example, when I click the second song after listening to the first, a new image pops up for that song?

IronTemplates

Hi!

Yes, all this is possible!

Thanks for your interest.

Maxime

Hey There

Would you also support hearthis.at ?

Thanks so much

Kind Regards

Robin

IronTemplates

Hello Robin,

Yea, using the embed option in hearthis.at you will be able to show the widget into our theme: http://d.pr/i/15Utt

Thanks,

Maxime

Hi there,

I downloaded the LUSH theme this week and tried uploading it on the Wordpress 4.0. I was successful but my theme keeps running on default and I want to run the Spintable theme, I can’t seem to import default data as it is taking hours to download and in the end it doesn’t download. I cannot seem to find the lush/import folder or xml file in my downloaded theme setup. Can you please help me out here?

Thanks!

Default-user
IronSupport Author Team

Hi there,

Could you please open a support ticket at http://it.ticksy.com so I can assist you with this issue. Don’t forget to provide a link to your website and, if possible, a temporary access to your wp-admin.

Cheers!

Hi there, I noticed in the upgrade notes for the latest version it says you fixed background images on mobile devices. I upgraded but my content background image still doesn’t show up on my phone. is there something special i have to do to get this to work?

Default-user
IronSupport Author Team

Hi Mike,

Could you please open a support ticket at http://it.ticksy.com so I can assist you with the background images. Don’t forget to provide a link to your website and, if possible, a temporary access to your wp-admin.

Also provide screenshots if possible.

Cheers!

kate138 Purchased

I’m having a problem with Lush 2.2.3 and the WBakery Visual Composer installation. When I tried to install it via Appearances > Install Plugins, nothing happens. The page refreshes but there’s no feedback for having installed and activated the plugin. I went back to Lush 2.2.2 and then followed the same steps and it worked perfectly. Unfortunately, this means there’s no way to use the latest version of Lush.

IronTemplates

Hi there !

Seems an issue with your plugin folder permission.

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also, would be great if you could provide ftp access.

Thanks,

Maxime

Hey

Im lost, how do I start the Visual Composer ? For some reason the Toolbar when showing the Site is gone now… it was in there before.

Thanks so much

Kind Regards

Robin

Default-user
IronSupport Author Team

Hi Robin,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also it would help to provide screenshots.

Cheers!

Default-user
IronSupport Author Team

Hi Robin,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also it would help to provide screenshots.

Cheers!

Hey there,

I’d like to know, how to deactivate the mobile theme. It looks pretty bad on my site (www.gedankenrauschen.de). I’ve no JetPack installed.

Thanks for your help. Cheers

IronTemplates
Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

If I’ve read the comment correctly, hot links don’t show up on mobile. Which is true for my site. But my client doesn’t want the menu to display on desktop. How do I enable menu for mobile only?

IronTemplates

Hi there,

To enabled the sidebar menu only on mobile, go to Lush > Header Options > and enable menu on mobile only. See screenshot: http://d.pr/i/TYDG

Thanks,

Maxime

IronTemplates

Hi,

You should update your theme. This option is available in a newer version than the one you have.

Thanks

Maxime

Hi,

Just installed the theme and did some costomization – love it, but i have a few questions regarding the outlaw theme.

I wanted to change the parallax bg that was in the news section, but couldn’t figure out where that setting was. Using IE on windows phone, the site keeps automatically scrolling back all the way up to the top. pretty weird.

see the current site here http://sonark.com

IronTemplates

Hi,

When you edit your full row, you will see the parallax option. You need to activate it, and put a background image (under the design option tabs).

Please, open a support ticket at http://it.ticksy.com and our support team will assist you if you still have issues. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Hello!

For some reason, I am unable to publish any post or change any posted one. It doesn’t give me any error, when I click on publish, just sends me to the post list page.

Can you advice?

Thanks a lot!

Default-user
IronSupport Author Team

Hi there,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Cheers.

Default-user

Hello!

I already found the issue, thanks a lot!

eemiliee Purchased

Hi, This theme is not responsive ? Cause when i open my website on my iphone i don’t have a responsive version. Thank you, Emilie

Default-user
IronSupport Author Team

Hi Emilie,

Sorry about the issue you are having with your iPhone. Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin. Also provide us with what iPhone version you are using and the browsers the problem arise in.

Cheers!

I seem to have some problems with the display of some icons or special characters – I’m not sure.

Example 1: http://emotionsmusic.com/?product=i-want-it-all-limited-art-edition

The stars on the ratings are displayed as small cubes…

Example 2: http://emotionsmusic.com/?page_id=1050 (actually this is the same for the whole site)

The store icon is also just a small cube

What’s wrong here?

IronTemplates

Hi,

For the store icon, i don`t know exactly what you are referring to but if you talk about the store icon in the hotlinks, here’s what I see: http://d.pr/i/1773B

For the other issue with the stars rating on the review page of your store, please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

How do I change the ‘archives’ title where it is echoed in archive.php with ’$archive_title’?

I’ve tried manually adding a new archive.php file to the child theme and replaced the echo w/

NEWS

and also echoed “NEWS”; but doing breaks the code and returns:

< id=”post-list” class=””> Nothing Found!

IronTemplates

Hi,

You are right. There was a bug within the theme but we just fixed it and there is an update available right now on themeforest. Just update your theme. (just redownload the theme by going to the download section of themeforest)

Thanks for this notice.

Regards,

Maxime

Hi I’d like to change the direction of parallax scrolling for BG-imges. Where can I do that? Thank You Pascal

IronTemplates

Hi there,

There is no built-in option into the theme to change the direction of the parallax scrolling. This might be a feature we gonna add in a next release but for now, it`s not possible. Sorry

Maxime

Thank you very much for this outstanding theme. The design is great, I really love your template. Sorry for bothering you, but I have a pretty long list of questions:

1. My main page has a dark background and other pages are white. The upper menu is white. Is there a way to make the menu dark for white pages and still have it white for the main page?

2. Website on Lush template is extremely slow. Is there anything can be done to SIGNIFICANTLY improve this? I want to have the website loading much, much faster.

3. When I insert a discography item in the Hipster, it inserts as a double element with 2 discography squares http://imageshack.com/a/img910/372/nm7bMp.jpg Can anything be done to have them look like here instead? http://imageshack.com/a/img674/7556/0mkhDd.jpg

4. How I can integrate a custom Javascript API google map into contacts page?

5. I can’t find where I can translate some words of the discography pages, like “loading tracks” showing on the player when the page is loading, “Release Date:”, ” Available now on:” , “back” button.

6. Can I make a button of the Hipster’s 1st screen show a registration form on click?

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

hasVAL Purchased

Hi,

I´ve just purchased the lush theme. Unfortunately nearly nothing works properly. The demo import only shows some media, nothing more. When I make an import it is loading and loading endlessly, no confirmation, nothing. The menu cannot be changed to the right (just an example), nearly no change of parameters or design can be seen or has an effect. There´s a complete mess! I don´t know what to do. I already purchased different themes and they all worked fine.

really need help!

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

HI I notice the Discography pages are in a ”/album/” folder, how do I create the album folder in wp?

thanks! d

IronTemplates

Hi,

You have to edit the discography page and change it’s slug. http://codex.wordpress.org/Pages#Changing_the_URL_of_Your_Pages

If you still need help, please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Default-user

Thanks for reply. Can’t remove the “album” folder from the slug. I’ll submit a ticket, thanks.

SwiftX Purchased

Afternoon

How do I hide the page title in pages like shop, open chart?

Plus on some pages the full background image will not work..?

Please help

IronTemplates

Hello!

please open a support ticket at http://it.ticksy.com and our support team will assist you. don’t forget to provide us your URL address and if possible, a temporary username/password of your WP-Admin.

Thanks,

Maxime

naasMUSIC Purchased

Is the theme compatible with 4.0.1?

Every time I click ‘add theme’, it fails after uploading fully.

Is there something I am doing wrong?

Default-user
naasMUSIC Purchased

resolved.

IronTemplates

Yes, it’s compatible.

Thanks,

Maxime

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