An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by cudazi

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from cudazi:

Item support includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Will a WordPress version be coming out soon?

It is! Please check out my profile page for details.

Why do I see: “Warning: Cannot modify header information” when sending mail?

Please download the updated theme.

Or, open sendmail.php and add this to the VERY TOP with no space before: <?php ob_start(); ?> Then, add this to the VERY BOTTOM : <?php ob_end_flush(); ?>

Why are my Cufon / headings not appearing in IE9?

The theme was updated on 6.2.2011 to fix this IE9 bug. The js/cufon-yui.js file was replaced with the newest version.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

by
by
by
by
by
by