38 comments found

vitapo Purchased

I have filled the site with products now and checked it with severall browsers. EI and Firefox is working okay but with Chrome there are some issues. When try usung the “in basket” button on the product pictures it is not working. (sample) http://www.fiets44.nl/damesfiets/transportfiets.html When try to place item in basket at productpage the ïn shopping cart”button also not working like it should do. It only works when klick arround the edges. Hope you see what I mean. www.fiets44.nl

Thank you and regards

Default-user
vitapo Purchased

Problem well solved. Thanks once more

Is this theme compatible with Magento Go version 1.1.2.2?

Plaza-Themes

Thank for your interested. Our theme doesn’t compatible with magento Go. It’s compatible with magento CE

How can I increase the the ‘Add to Cart’-button? It overlaps text.

http://discount-meubelen.nl
Plaza-Themes

Hello,
You can provide screenshots. We will check and fix it for you.

Hi, i have problem with Vertical Menu, anybody can help me ? Thanks.

Plaza-Themes

Hi,
You can contact us http://plazathemes.com/contacts and provide more details of your problem. We will help you fix it

I have the option to choose the theme colors?

Plaza-Themes

Hello,
This theme is multi store theme. If you can install theme you want use. It hasn’t theme option to select colors

The JQuery Vertical Accordion layout for product pages won’t stay open to allow use of the content within them. Reviews and Product tags for example. As soon as you click the content the accordion closes.

Plaza-Themes

You can make a ticket. We will update template for you. http://www.plazathemes.com/tickets/

Default-user

I made a ticket, no response. Thanks for helping me not fix this issue. If you look at the demo you have uploaded here to ThemeForest your template also has this little bug. For anyone else that may have this similar issue where everything is mixed it can be corrected in html/skin/frontend/default/ma_argona_furniture/css/styles.css on line 3020. You’ll need to add the “color:#FB5B06;” tag to your .block .block-title style. Somehow it got altered during the update.

Thanks Plaza-themes for your not-so-super quick response to my little issue that I paid $80+ dollars for.

Plaza-Themes

Hi, You can can check your email. When we reply you. You get your ticket ID in email

Theme: http://www.plazathemes.com/demo/ma_argona/index.php/accessories.html

I sell clothes. In this issue, I wonder:

FILTER - Can I filter by size? - Can I filter by gender (male / female)? Appear ** filter by size, sex, color, brand,

How this site: http://www.oqvestir.com.br/roupas-265.aspx/u

SIDE MENU - I would put a side menu like this site http://www.oqvestir.com.br/roupas-265.aspx/u

Thank you.

Plaza-Themes

Hi,
It’s possible to filter by size, sex, color, brand… You can set attribute filter in the admin panel. http://www.magentocommerce.com/knowledge-base/entry/how-does-layered-navigation-work

Plaza-Themes

If you want this option you need custom and add more code. It doesn’t available.

Good day,

I see there is an option in configuration->theme options to change theme color. This is also referred to in the pdf supplied with the theme. When I change the colour to red, nothing happens. I see in the html head, the css for style_red is there but it’s commented out. Has this feature been removed?

Plaza-Themes

Hi,
This theme doesn’t support unlimited color, because you don’t change color in admin panel. If you want change color you can contact us. We will change it for you

Hello,

Great template thanks. But I’m having a problem changing the header/footer. Anytime I make a change under General -> Design -> HTML Head or Footer I get the following error.

“An error occurred while saving this configuration: package with this name does not exist and cannot be set.”

For example I tried to change the Header Welcome Text and got that error. Please tell me how I can fix it. My site is pwngaming.com

Default-user

NM fixed it.

Plaza-Themes

ok, thanks !

Hello,

In product view page, for example: http://www.plazathemes.com/demo/ma_argona/index.php/funky-trunks-uncle-sammy.html the default status of “Product Description” is close, how can I make this default status is open? I mean that when the customers open the product view page, they can read the product description and no need to click.

Thank you very much!

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ . We will check and help you change it.

Hey,

My magento widget displaying all sorts of messed up. I can’t find a way to fix it and don’t see the answer anywhere in your PDF. I have set up a homepage widget to display new products but it shows them stacked and messed up. Can you please tell me what to do?

http://www.pwngaming.com/index.php/
Plaza-Themes

Hi, You can make a ticket plazathemes.com/tickets/ and provide details. We will check and fix it for you.

Hello! First of all, say nice theme! Then I’m having troubles with banner7 items manager, i don’t know why i can’t manage items, the table of items doesn’t display any thing. It still in white page. can you help me? web: test.visualserver.net/dermakosmeticmage

Plaza-Themes

Hi, You uploaded missing files. You can create a ticket plazathemes.com/tickets/ . We will check and help you fix it.

hetch25 Purchased

I have purchased and want to install this theme for my current store. I want to use my existing products and existing database. Are there any problems with using an existing database and not creating a new database?

Plaza-Themes

Hi,
You can install with only theme on your current website. If you need you can contact us. We will help you install theme.

Default-user
hetch25 Purchased

Thank you. I tried creating a support ticket on your website and pay $10 for the support – but no ticket number was generated. Is there an email address I can send my question to?

Plaza-Themes

You can send ticket or plazathemes.com/contacts

pepi78 Purchased

Hi, I have the following problem (the site is still on localhost with argona theme, is not live yet): - filter by attribute color works if I am on a category page - filter by attribute color is not working if I am on the search page (filter by category on search page works) With the old theme is working. I tried to figure this out for some time, but with no luck. Can you verifiy this ?

Plaza-Themes

You can open a ticket plazathemes.com/tickets and provide teamview we will check and help you

Default-user
pepi78 Purchased

I opened a ticket #3810 and posted the details there. Thanks.

Plaza-Themes

please you can follow your ticket

Im having an absolute nightmare installing this product (purchased through my company) documentation is old and a lot of it seems to be irrelevant…meeting tomorrow with a client and nothing to show for it :(

Very disappointed dont suppose you could install the theme and sample data?

Default-user

Ive accidentally deleted my homepage from the CMS>Pages section can can i rebuild it?

Plaza-Themes

You need check your email get ticket ID and follow your ticket.

Default-user

i am and you have not replied 4555 and 4556 all i want is how to fix my homepage and you are not helping me at all

Terrible support - almost 6 emails sent and no reply my site has been down for almost 2 days now!!!

2 tickets raised multiple explanations for the issue and no communications given

Poor support documentation, just a terrible experience

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