66 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

What happened to responsive design? I bought this assuming responsive design but it isnt… menu is broken… and you have known this for 4 months…

http://hellasdesign.gr/forum/magazino/27-change-the-menu-for-responsive-design

Am i missing something here?

You would’ve had way more sales if you fixed this basic item

HellasDesign

Dear islandmix,

Please, send us via email the URL of your site and we will help you fix the problems you have.

Main Menu was improved in the versions 1.2 and 1.4. If you still have problems, please let us know via email and we will fix them as soon as possible.

Best regards, Hellas Design

Default-user

what is email… i will send now

HellasDesign

Please, use the form that you can find on this page: http://themeforest.net/user/HellasDesign

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
I somehow ROYALLY fucked up the install – This is the point where I’m at – should I just start over? http://highground.tv/
Default-user

Also this was using the self-joomla install from Siteground (It installed Joomla 3.2.3

Default-user

I completely removed the auto-installation and tried to start from scratch – I uploaded the Quickstart.zip to the public_html file and unzipped it but wasn’t able to launch the installer. Thanks!

HellasDesign

Dear lairdphotos,

Thank you very much for purchasing Magazino – Responsive Joomla Template. Please, upload the quickstart package for Joomla 3.2 to your server and then send us an email (use the contact form on our profile) and we will help you install it.

Best regards, Hellas Design

Default-user

Hi – I just sent you an email.

HellasDesign

Dear lairdphotos,

As I can see, you installed the quickstart package correctly. It seems that there is no problem. Just add your new articles and you will be ready.

If you need something else, please visit our support forums: http://hellasdesign.gr/forum or send us an email.

Best regards, Hellas Design

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hi there,

Fantastic template, have been happy with it so far. The only issues are the main menu, which isn’t working in a responsive state (or at least, when you look at it on a smartphone, you press the menu button and the content slides to the right – but the ‘menu’ itself does not appear along the side – it’s just blank). If I test this in a desktop browser and reduce width of browser, I can see how the menu responds to width, and the menu button should make a condensed version appear on the left-hand side – but this doesn’t happen for me on the client’s site via a smartphone.

Also, we updated K2 after installation, and an error occurs which is nowhere to be found in K2 forums, so it must be Template-related.

Prior to K2 update, the “Published Date” on K2 News items was showing fine. After the update, instead of the date, all it says is “K2_ThuAMESTE_April+1000RAprAMEST_0C3”. So for now, we have just set Item view options > Item created date and time to “HIDE” instead of “SHOW”.

Any advice on how to fix this would be greatly appreciated.

Thank you for producing such a great template.

HellasDesign

Hey AtreyuOhmsford,

Thank you very much for the purchase. Well…

1. Please, make sure that you have the latest version of Magazino Template for Joomla and check the template options (Navigation Tab) to be:

Off-Canvas Navigation: YES Navigation Style: MEGAMENU Animation: NONE

2. First of all, make sure that you have uploaded the folder “html” of Magazino Template under templates/magazino

Also, if you are not using the language en-GB, add the following lines in e.g. en-GB.ini (the basic file of your language):

DATE_FORMAT_LC3=”d F Y” K2_DATE_FORMAT_LC3=”d-m-Y”

If you need something else, please let us know.

Best regards, Hellas Design

Default-user

Thank you Hellas Design for your prompt reply, it is greatly appreciated.

The K2_DATE_FORMAT_LC3=”d-m-Y” worked. Though I was already using en-GB.ini …. for some reason, this line was not present in en-GB.com_k2, so I added it as an exception in en-GB.ini. The date is now showing perfectly, thank you.

However, with the Main Menu issue, the Navigation Tab is already set to those defaults. Plus I am using the latest Version 1.6 (10 January 2014). And I am using the “Magazino – Text Menu” template.

Any other ideas on what could be causing this problem?

Many Thanks

HellasDesign

Hey AtreyuOhmsford,

Please, send via email the URL of the site and we will check it as soon as possible.

Best regards, Hellas Design

Default-user

Thanks Hellas Design, I really appreciate it. I’ll send it to you now. Many Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jwduim Purchased

Hi

I use the template on a site that allready has a template. It is Joomla 3.3 and the template I already use is SmashBoard (also with t3-assets). Everything is updated.

When I make the template Magazino as Default… the main page says; Layout [default] or [Default] not found!...

what can I do?!

HellasDesign

Dear jwduim,

First of all, make sure that you are using the latest version of Magazino – Responsive Joomla Template (v.1.7) and the latest version of T3 Framework. If you have already installed them, please send us via email the URL of your site and login details to Joomla’s backend to check it.

Best regards, Hellas Design

Default-user
jwduim Purchased

I use the 1.7 version

HellasDesign

Dear jwduim,

In order to find the problem, we have to check the settings of the template on your site. However, make sure that you have set:

Theme (tab): Theme > Custom Layout: default-content-left

Also, don’t forget to update T3 Framework to version 2.2.1

Default-user
jwduim Purchased

Thanks for your quick reply! I allready use the latest t3. but the tab sttings did help. Now I see the site, but it looks far from waht it suposed to look. The left bar is not nice and also there are no borders arround the content.. I want to send a print screen and want you to look at it. but is there a way to give you the information on a private way?

HellasDesign

Dear jwduim,

Please, use the form on our profile to send us an email or login/register on our support forums: http://hellasdesign.gr

Best regards, Hellas Design

Default-user
jwduim Purchased

I just mail you. Thanks!!

HellasDesign

Dear jwduim,

We have replied to your email. Please, feel free to contact us if you need something else.

Have a nice day/night.

Best regards, Hellas Design

Default-user
jwduim Purchased

You are GREAT!! I see al the things you already change for me (so quick too), really great!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
elision Purchased

Hello,

I have some problems : 1) I installed the quickstart with Joomla 3.3. Joomla and the website works but it’s empty (any menu or articles).

2) I have just 3 modules in the module manager : Breadcrumbs, Main Menu and Login Form. But if I’m going on Extensions Manager I can see all modules (as in the folder modules on the FTP).

3) I tried to upload the T3 System Plugin but I have a red message. It say : “Invalid extension update”.

I did all steps wrote on the documentation…How can I do to resolve all problems ?

Best Regards, Nicolas Teillard.

HellasDesign

Dear Nicolas,

I am sorry for that. It seems that you didn’t install it correctly. Please, remove the configuration.php file and upload again the folder “installation”. In the last steps, select to install “Default English (GB) Sample Data”. This will install the demo content and the template.

Also, don’t forget to create an account on our Support Forums: http://hellasdesign.gr to find answers to other problems or post your questions.

Best regards, Hellas Design

Default-user
elision Purchased

Thank you for you answer ! So fast !

Everything seems to be works without… I have a white page on the frontoffice… and I have the same message when I try to upload T3 System Plugin.

How can I do now ?

HellasDesign

Dear elision,

Please, send us via email (use the form on our profile) the URL of your website and login details to Joomla’s backend. We will check it as soon as possible.

Best regards, Hellas Design

Default-user
elision Purchased

Okay I did it now. Thank you.

HellasDesign

Dear elision,

We fixed the problems. Your site is now live. Check your emails!

If you need something else, please let us know.

Best regards, Hellas Design

Default-user
elision Purchased

Thank you so much !! :) Very fast customer service ! I will recommand you !!

HellasDesign

Thank you very much Nicolas. Have a nice night :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi, I’m very interested in your template. I have a question: What could be compatibility problems with IE8? Thank you.

HellasDesign

Dear cstudiocc,

Could you please give us a couple of days to check it? We are using a newer version of IE and we can’t tell you for sure if it works with IE8 or not. However, we removed some animations and transitions and it must be compatible with IE8.

We will let you know in about 1-2 days.

Have a nice night.

Best regards, Hellas Design

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