88 comments found

Hello i have open support ticket 2 days ago. I’m still waiting answer ! i did all like on documentation but my theme have some errors with demo data

SpyroPress

We are back to give support to users as we are stucked in many problems. Dont worry you will get the reply in next 48 hours.

Thanks

Very badly customer support !!! really awful

Default-user

Anybody there?

Default-user

HEY!!!!

SpyroPress

Replying Now…!!

rukcs Purchased

what’s new on the update ?

SpyroPress

We have removed few errors

Their awful support make me crazy on page builder have errors. i wrote some id to the row and when save and refresh to page my id no have there!!!!

I’m two months in queue apparently. Ridiculous support really..

Default-user

The design is nice. That is all I give them right now. You guys waste less time converting their html version to a WP theme, then buying this and waiting for fixes. Even the latest version has MAJOR bugs, that as you see from other comments and mine as well, their support..

dm4d Purchased

Hi, I sent two tickets, one of them more than 10 days ago… 1 for setting up the five members of the staff in one row 2 for a problem with the google map module Are you still here?

I hope for a quick answer ;)

Default-user
dm4d Purchased

so, nothing?? Were are YOU!???

jcnick Purchased

Hi there

We’re migrating our Magician site to another server and all of the Theme Options aren’t appearing (the SpyroPress builder). All of our other WP migrations have gone across perfectly, it’s just this 1 theme’d site that isn’t operating after the move.

Please can you help, thank you!

jcnick Purchased

Hi I submitted a support ticket last week and still haven’t heard anything? Please can you respond asap. Thank you

SpyroPress

Please give me your ticket number and I will do it right away.

Default-user
jcnick Purchased

You’ve just responded to our ticket 3121 yesterday, we’re now just needing the actual theme upgrade as we can’t find it anywhere. Thanks

SpyroPress

Download it from the themeforest.

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