Coffeecream

Coffeecream supports this item

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27 comments found.

hi ! you say contact form not working, it’s just a simple HTML .How the application will build? where to put what, https://github.com/jackilyn/bootstrap-contact/ I would appreciate if you describe in detail the

How will build applications?I’m glad you told us.

mobile sites more consistently on screens of different sizes and resolutions.i want using only computer viewing How do I ?so i dont want mobile view only computer view

If you have any issue with your theme or template, please open a ticket on our support website http://coffeecream.ticksy.com/ and we will take care of it as soon as possible. Please also remembar to include a link to your website, so we can check what’s the problem. Thank you.

i need depth = 4 in menu how can i do it

I’m not sure what you are asking. Do you need 4 levels of dropdown navigation menu?

my account was hacked

Sorry wrong theme question, I meant to post in the WP theme one, I’ll move the question there.

hi i have 1 problem. in TESTIMONIALS the letters that i write is not display.

Hello, Please send an email to support@coffeecreamthemes.zendesk.com and we will help you as soon as we can. We have a queue and all our customers are equally important to us, so please be patient. Regular response time is up to 48 hours but sometimes we might have increased number of support questions and the time may vary. Thank you.

Is it possible to install the sample given with the theme and work around that?

Thank you.

Yes, its in our portfolio – link.

Sorry, I think I am expressing myself incorrectly. I downloaded (yesterday) the Wp theme. But when I install it, I get a blank Dashboard, no sample pages, menus or anything, completely blank. I have to start from 0. My idea is was to work based on what you have offered and substitute images and text basically. Not quite an expert on WP and if I have to start from zero, i’m done.

I dont know if it is more clear.

Thank you

Please read the documentation. You will find demo data folder and instruction how to import it. Please always read documentation first. Thank you.

Customer support update:

To improve the free support we provide to our clients, we have changed the ticket system to Ticksy. We no longer provide any support via email or Zendesk, unless it’s a presale questions.

If you have any issue with your theme, please go to https://coffeecreamthemes.ticksy.com/ and open a ticket.

Thank you.

Hello Coffeecream… I have opened 2 tickets (privately with password to access admin page) on https://coffeecreamthemes.ticksy.com/ & 3 weeks later am still waiting for a reponse. I cannot get easy fancybox to work… no overlay… no popup slideshow… no navigation. Gallery settings are set to LINK to media @ Full size. I have even tried loading and activating the plugin in addition to installing the theme as provided by yourselves… The site is alive & I need to add posts that depend on the slidewhow working in the image galleries… so your help soonest would be appreciated! Below is a url with a gallery towards the bottom of the page. url: http://www.bigben.gr/el/pre-juniors/

Misunderstanding then.. was expecting answer to come to email address… I guess the 1st ticket got caught in a server timeout. Will reply to ticket… would appreciated it if you could get back to me asap.

We do work ASAP, but we also have a queue of other customers and all our customers are equally important to us, so please be patient. Thank you.

ok… problem sorted. The team @ easy Fancybox pointed me in the right direction. Switching from a dropdown menu to a plain menu… fortunately solved the problem.

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