Discussion on Magicreche - Responsive Crèche WordPress Theme

Coffeecream

Coffeecream supports this item

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191 comments found.

We have a server maintenance at the moment. Everything should be back to normal today afternoon or tomorrow at most. Thank you.

I would like to add popups to my site so I installed popup maker plugin but it doesn’t work with the magicreche button shortcode. Can anyone recommend another popup plugin or solution please?

Please go to https://coffeecreamthemes.ticksy.com/ and open a support ticket. Thank you.

feihong

feihong Purchased

How can I remove the google map link from “maps.googleapis.com” in the theme, as I’m in China, the loading of google service is extremely slow or almost impossible.

Hello,

do you mean to remove map section? If so, then you just need to remove map page.

Thank you.

I have used a plugin to do this, named “Disable Google Maps”, thank you any way.

No problem.

I created a new page using homepage template, and added other pages with section template, where the previous new page (as homepage) is their parent, but when I click the sub-menu of each page with section template, there is no scroll effect as in your preview version, the page show up immediately and when I scroll down the whole page, the sub-menu is not highlighted at all as the one in your preview version would highlight each sub-menu sequentially, please help!!!

Please go to https://coffeecreamthemes.ticksy.com/ and open a support ticket. Thank you.

Sorry, I don’t have the purchase code so I can’t submit a ticket (our previous web developer purchased the theme and set it all up), but our website footer says design and development was by you, CoffeeCream, so maybe you did it all? We aren’t sure. Anyways, the recent Wordpress update has resulted in errors on the website. We are now getting the following error: Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘msg_no_connection_possible’ not found or invalid function name in /home/content/p3pnexwpnas01_data03/86/2195186/html/wp-includes/plugin.php on line 525. Visually, our website has issues with the formatting of text and images on the home page (see: sitkamusic.com). Please advise if you have an update for this theme available and how we can access it. Thank you!

Hello,

We have built the theme but we do not customise them for clients. Your developer has bought it from ThemeForest not from us.

We require purchase code as a proof that you are our client. Also free support is included for 6 months and we don’t know when you bought this theme.

Contact your developer and get the purchase code from him. Otherwise we are not able to help you.

is it compatible with wp 4.5?

Thank you!

You’re welcome.

this is my code the carrousel, but is not it can be? [testimonials layout=”carousel /” random=”yes ” columns=”1 ” ]

Hello, try to clean it up:

[testimonials layout="carousel" random="yes" columns="1"]

Thank you.

This theme fails. Please don’t update to the latest Wordpress version untill there is an theme update available.

Can you give at least site URL? I will check, I have some expectation what it can be. Do you have the latest theme version?

Sorry, just created a support ticket. All info is there. Latest theme version (downloaded yesterday to see if that fixed something).

Please check :)

I’m trying to submit a ticket but its stating the choice for my code is incorrect. Anyway, I’ve bought this theme from you, uploaded it to Wordpress.org and I’m having issues. It has uploaded, with no error messages, but it doesn’t upload correctly, it just shows a colour bar for the homepage and nothing else. There is no template there, it’s as though it’s asking me to add everything?

Please send me email on info@coffeecream.eu and we’ll check it out. Don’t forget to include your website URL and login/password to your admin panel.

It has taken you three days to respond to me. I have had to pay for someone to install the theme for me. I request a full refund.

  1. We had a public holiday last week here and I’ve put a statement about it on Twitter and Facebook.
  2. Installation is NOT included in our support, which is stated in the support rules.
  3. I asked you to send me email but you did not.
  4. You can always ask for a refund but there is nothing wrong with theme.
  5. Advanced Wordpress themes do not work on Wordpress.org anyway because it’s only a simple blog platform with no other options. You can find full list of options on Wordpress.org website.
madito

madito Purchased

Hi! I have the error: (index):81 Uncaught ReferenceError: google is not defined

Hello, we can not help you with this information. Please create a support ticket with more information. Is this a JS or PHP error, did you added some google code to the stite? Thank you.

madito

madito Purchased

Ticket created!

Hi! Is your template works with WooCommerce?

No.

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