Discussion on Magique - Ultimate Creative WordPress Theme

101 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Am I able to create UNLIMITED # of top (bubble) CATEGORIES or only 5 as in the initial design?

thanks,

cmsmasters

Hi, thank you for being interested in our theme.
Actually you may create as many menu items as you wish, and can change their color and position.
Read more in our online documentation: http://magique-docs.cmsmasters.net/set-menu/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I am getting a error code that says: “Fatal error: Cannot redeclare change_mce_options() (previously declared in /home/content/13/10376713/html/wp-content/themes/magique/framework/admin/inc/editor-additions.php:13) in /home/content/13/10376713/html/wp-content/plugins/cmsms-shortcodes-generator/inc/tinymce-buttons.php on line 69”

It is not allowing me to even access admin page. Any idea or suggestions on what might be going on?

Thanks for your help!

cmsmasters

I wonder maybe you’ve downloaded the theme archive before recent update?

Anyway, I’m really sorry that you faced with this issue. Please, delete Shortcodes Generator plugin. Magique has shortcodes integrated, you may configure them through the Visual Content Composer.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
drmalecha Purchased

Hi again,

I know this isn’t directly related to the theme, but I can’t find the answer anywhere: every time I add a video to the rev slider the whole thing turns white and stops moving. Any ideas?

Thanks!

cmsmasters

Oh, this issue needs deeper consideration. I kindly ask you to submit a personal support ticket here. Please, describe the issue in details, provide the link to your web site and FTP credentials so we could study your issue.
We’ll respond as soon as possible.

All support is given through our Support Forums or you can create a personal support ticket.
Normally it takes up to 48 HOURS (common issues) or 72 HOURS (problems which require developer’s assistance) for your ticket or forum thread to be answered.
The cmsmasters support center works Monday to Friday.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have a client that I think would like this theme. Is it possible to change the menu images a bit. I think they will like it overall but I was just wondering if that’s an option without doing too much work.

cmsmasters

Sorry, but I’m not sure I understand what images you mean. Can you, please, make a screenshot?
I assume you need another menu buttons, right? If so, there’s no such option in our theme. Well, at least it’s not a few click operation. :)

Read more about menus in our online documentation: http://magique-docs.cmsmasters.net/set-menu/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Nice theme and good job on supporting RTL… It’s just that I can’t find any demo if it.

cmsmasters

Thanks for being interested in Magique!
I’ve made a video screencast for you. See it here.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
100IT Purchased

great theme. I’m having a few issues when localising the texts. (Dutch) Don’t know if your theme can handle localisation or its a wordpress issue. é or ö characters for instance change to a unreadable code.

cmsmasters

Oh! :-O Our developers will study this issue asap. Please, can you wait for at least 24 hours?
Our support guys will contact you when the fix is ready. Please, submit a ticket here to get the update sooner. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi i had the same issue as 100IT,shortcodes cant read up czech language,there are lot of codes like this : rida.M%uFFFD velmi korektn%uFFFD stavbu t%u011Bla,velkou muskulaturu a p%u0159ekr%uFFFDsnou red roan barvu s velkou b%uFFFDlou tv%uFFFD%u0159%uFFFD a mod.

cmsmasters

Our developers will study this issue asap. Please, can you wait for at least 24 hours?
Our support guys will contact you when the fix is ready. Please, submit a ticket here to get the update sooner. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I have not been able to load the previews demo of your themes on this site, wonder if it’s a server load issue or is it a theme coding issue? ( I didn’t have similar problems loading other previews from other authors on this site) As it is important for my end-user to be able to load the page fast hence my concern is how fast can your theme loads. I have tried 3 browsers so far Safari, Chrome and Firefox, with the frame and without all can’t load the preview. Thanks.

cmsmasters

Hmm… Must be some small issue with the server. It seems to be working fine at the moment.
Can you try it now?

Default-user

Thank you very much, it’s a very nice looking theme :)

cmsmasters

Thanks! Glad that you like it :D

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 4-5 years
  • United States
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Exclusive Author
+1 more

Dear customers, our developers did their best to fix the problem in shorter terms, and the fix is now awaiting for Themeforest approval.
Will be published in few hours. To get the update urgently, please, feel free to contact our support guys here

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
drmalecha Purchased

Hi, this is a truly wonderful theme, thank you! My navigation buttons at the top of the home page aren’t adopting the multiple colors that are pre-set (they’re all orange)—am I missing something?

http://www.dmadsendesigngroup.com/family/

Thanks!

cmsmasters

Thank you very much! Really nice to know that you like our theme ;)

I can’t say for sure why this could have happened. When the demo content is imported, you should follow to the Navigation settings and save changes (in these settings all the colors should be set just like on our demo by default).
See details here: http://magique-docs.cmsmasters.net/navigation-buttons-setup/

But I think I’ll better give you the color codes so you could configure them in few clicks. Here you go.

All support is given through our Support Forums or you can submit a personal support ticket. Should you have any questions or problems, please, create a support ticket, try to describe your issue in more details, you can use screenshots. Don’t forget to provide your wp-admin and FTP credentials, and we’ll get back to you as soon as possible.
Thanks!

Default-user
drmalecha Purchased

Thank you for your response. The demo colors were set (that’s what was so puzzling). By resetting them slightly they all were inherited on the nav bar. Thanks again!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
oneguy Purchased

Hi There For some reason The background image is always taking the thumb version. I did choose to take the biggest size. You can see it here….

http://80.179.140.91/~gil/

Thanks Guy

cmsmasters

Hmm… Can you, please, make a screenshot? Can’t see any problem at your web site.

For further assistance, please, submit a personal support ticket here, as providing help via comments is beyond our support policy.
Try to explain as clearly as you can the issue you are having and what you were trying to do when the problem occurred, preferably using screenshots. Don’t forget to provide your wp-admin and FTP credentials, and we’ll get back to you as soon as possible.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
drmalecha Purchased

Hi again. How do I choose one of the other backgrounds that are included? Thank you!

cmsmasters

The Background images are in the DEMO content folder of the main theme archive got from Themeforest.

Here are the HOW-TO instructions about setting up the background:
http://magique-docs.cmsmasters.net/set-up-background/
http://magique-docs.cmsmasters.net/background-options/
Default-user
drmalecha Purchased

Thank you so much. I am following the settings exactly but the image shows up very small in the center of the page, am I missing something? (The settings are the same as the default image which works fine).

cmsmasters

Hmm… We need to see your web site. Please, submit a personal support ticket here, as providing help via comments is beyond our support policy.
Try to explain as clearly as you can the issue you are having and what you were trying to do when the problem occurred, preferably using screenshots. Don’t forget to provide your wp-admin and FTP credentials, and we’ll get back to you as soon as possible.

Thank you.

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

Hello,

Is there any way to add video on the slider on the homepage? Or somewhere on the homepage?

Thanks!

cmsmasters
Hi, sure. You can add some video to the slider. Please, read our HOW-TO:
http://magique-docs.cmsmasters.net/slider-setup/
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I like this theme and would like to use it. I have some questions.

1. Can I have a large phone number on the left beside the menu in text. 2. Can the graphic header have less space between the menu and also the slider.

cmsmasters

Hi, thank you for being interested in Magique theme.

Yes, you can change the header height, you may read about header settings here: http://magique-docs.cmsmasters.net/header-logo-and-favicon/

To place a phone number you can use a Logo Text or Subtitle, but in this case you can’t have your logo as an image.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Is it possible to change the look of the drop down menu buttons? instead of the string I would like them static?

cmsmasters

Actually there’s no such option in this theme. Would you like to look at another theme with more simple menu? I can offer you Brilliant Theme by cmsmasters.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Is there a way to lock the screen on the mobile (iPhone) version? you can slide the images to the right and then you cant scroll back up to the top.

cmsmasters

Well, the Post Types shortcode used to show scrolling projects/posts in the content area (home page, beneath the slider), it can scroll images horizontally but it’s not scrollable vertically, that’s why when you try to scroll up or down touching shortcode images – it gets stuck, however when you touch the main background – it scrolls fine. You may not use Post Types.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m having trouble with loading this theme. It says the style sheet and template are missing yet when I check my server, the style sheet is there. I have uninstalled it, reloaded it, redownloaded it and tried to install it both from the dashboard and by using FTP – no matter what I have tried, I cannot get it to install correctly. I am also making sure I uploaded the Magique zip file within the downloaded zip file. Any suggestions?

cmsmasters

Hm… Quite frustrating. Have you unzipped magique.zip and copied nested files to wp-content/themes/magique? Need to see your web site.

Please, submit a personal support ticket, describe the issue you are having and provide your FTP and wp-admin data.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
enprios Purchased

Hi. I can’t turn off the responsive design. Could you look it up?

Actually. Nothing changes. Changed the colors and textures but nothing happens.

Edit: OK some stuff works now. Background changed. I changed the layout to full width and it somehow got trough. But the theme color is still orange no matter what.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
enprios Purchased

Alright. Everything works now. To make the menus buttons/links change color you have to slightly change color on one and then save. Then it changes.

I must say. This is probably the best theme I’ve worked with.

cmsmasters

Hi. Glad that you enjoy working with our theme :)

Should you have more questions, please, contact our support agent via support ticket to get personal assistance. We’re ready to examine the issue, just don’t forget to provide your wp-admin and FTP data. Our support center works Monday to Friday.

In your support request you should specify your Item Purchase Code. You can find the purchase code in this file at “Downolads” tab on your Envato account – see the screenshot.

cmsmasters

Hi once again

We would greatly appreciate if you could rate this product, so that the other people know about how cool is working with it too!

Here is the screenshot with a 3-steps instruction.

Thanks in advance.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
itztrubal Purchased

hello! thanks for a great theme!just bought it :) ! i have a question can the revolution slider be on full screen? and not just like an ipad kindda shape? i mean can it cover everything from left side of the website to the right side?

cmsmasters

Hi, thank you for using our theme.
The Revolution slider is not supposed to be wider, especially full width. It will look like on our demo anyway. I hope it doesn’t make any problems for you.

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