35 comments found

plexique Purchased

Great theme. Great support. And really fast. Thank you so much!

drsankarl

thank you plexique for the nice words. stay tuned for tons of new features in the next update

Magneo is a Great! Theme, and customer support was very helpful and quick to respond.

drsankarl

thank you and hope you will be thrilled with the next update. thanks

hasdeep Purchased

hi I have purchased your theme. I m having problem with import sample/dummy data. Please provide me full documentation to import sample/dummy data ASAP.

drsankarl

i have replied to your mail.In the future, you can use themerack.ticksy.com where I can help you by sending you file attachments.

Congratulations Drsankarl.

drsankarl

thank you

Hi, I really love the theme so far. I use a plugin called adrotate to manage ads. I am wondering how I can get either the php tag or the shortcode to work in the ad areas. Right now I only see an option to manually add in a banner or use google adsense. Thanks!

drsankarl

hi kaitlynmarie, thank you for purchasing and liking the theme. you can try adding the shortcode in the google adsense area itself. if it doesnt work, please post this problem in our support forum in themerack.ticksy.com. I will send you a custom made solution for you. I will be able to send you file attachments in the support forum, which I cant do in this comments section. Thank you. Also I will be updating this theme with new features like megamenu,lots of widgets, different styles of header, multiple authors from front end etc, so stay tuned. Thank you.

I have emailed and also went to the website you have mentioned, Could you just let me know how to upload (zip)the complete them in wordpress as it just seems to upload the minimum! Thank you.

drsankarl

hi marta, the wordpress theme can become a full website only after you add content. if you could tell me your websites name, i could help you upload some dummy content just like in my demo. thanks and regards

First of all I would like to say as we must of all we already have, that the theme is great, very visual and complete. But what is magnificent is the pre and post customer service from Sankar. If you have any doubt you can count on him, as he is going to try to solve it or help you through!!! Do not hesitate to buy this theme, its great!!!

drsankarl

Thank you Marta for your kind words and all the best for your new website.

Hi, your theme is really nice.

A few questions,

1) Can visitor rate a post, or it rating is for admin only? I tried to rate but I cannot.

2) Does you theme comes with a top rated posts list widget? (except the scrollable)

3) The popular widget where depends upon? Number of comments or post views?

4) Does it support vimeo and dailytube too?

5) I guess that social icons in “share” in a post can be configured to be shown at all time without the need clicking on the “Share” text.

Thank you

drsankarl

Hi gneto, thank you very much for your interest.

1. rating is at present only for admin, will consider user rating in next update. 2. top rated posts is not available as it has four types of rating, but a review widget is coming in the next update where you can enter the post ids of top reviews and it will be shown 3. popular widget depends on comments but making it depend on views is actually a great idea and will do it in next update. 4. it supports vimeo and dailymotion also 5. share social icons can be always shown, I can alter that for you. Thanks once again for you interest and have a great day

kcoley Purchased

i purchased. having problems with TAGS…getting an error messsage

Parse error: syntax error, unexpected T_STRING in /home4/jhadmin/public_html/mediakraze.me/wp-content/themes/Magneo/archive.php on line 178

drsankarl

Please open a ticket in themerack.ticksy.com, so I can send you some files. Regards.

sost Purchased

nice theme but i am not satisfied with the support i opened a ticket 6 days ago but got no reply

how can I make it 2 side bar with content middle … so left sidebar – content – right sidebar?

drsankarl

hi r2motion, sorry for the delayed reply. there is no option to do so, but if that will be your final website outlay, then I can add some customization for you. regards

Default-user

Yes this will be my final layout .. can you help me with it?

drsankarl

Please open a support ticket in themerack.ticksy.com and give me your website details

kcoley Purchased

received an email with update…click on the links and contains same file as original…no update

drsankarl

the available download is the latest version. please download it and verify. regards

Default-user
kcoley Purchased

my wordpress is saying duplicate files or somethihng like that

drsankarl

can you give me your website details, so I can check

how can I do center content??? I tried many time but cant make it happen

drsankarl

replied to your ticket. pls check

by_roXe Purchased

I can not understand how to insert videos from youtube?

Default-user
by_roXe Purchased

No, how to insert video code on your blog, I know. But I thought that in your template, you can embed a video and it will automatically be integrated instead of miniatures with the right sizes? Why do I need options Video Post Tick if this is a video post and Self Hosted Video Tick if this is a self hosted video ? Sorry for my english

drsankarl

hi, you need to tick video post so that the video alone is displayed instead of featured image and the video. the tick is basically to prevent featured image from displaying in the post. if you can give me a link to your post I can understand the problem better. regards

Default-user
by_roXe Purchased

OK, I understand, thank you

Hi, your support site is not working. I have a quesiton is there any way I can show videos right away on the front page? with out going into the article? that people can watch in a specific size (thumbnail size)

drsankarl

sorry its not possible. the support site is working, pls check again

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