229 comments found

Hi there! I bought the theme a week ago and already have installed on WP last version. Some features works incorrect. i.e. when I click on the red Qode shortcodes button in the visual editor, nothing appears. Can you send me a fixed version as to several comments previous buyer, please!

QODE

Hi,

Sure. Just email that request to support@qodeinteractive.com (and ignore auto-reply message).

Qode

My Qcode ‘upload file’ options for “Regular background image” are shaded out. Anyone having this problem with the options? It looks like it loads the media uploader as a shadow box, but when clicked, it disappears..

QODE

Hi,

Please email us at support@qodeinteractive.com and request fixed files (please ignore auto-reply message). We will send you version of the theme working with WP 3.9+.

Qode

Is there a way to remove the button link from the pricing tables? I need to add a button from a payment gateway I have installed via shortcode buttons.

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you.

Qode

What’s the support email? I have an issue with responsive mode showing code for the home page instead of a responsive version…

QODE

Hi,

You can create a ticket on http://qode.ticksy.com/ and past us a link to your site there with temp admin access so we could take a closer look.

Qode

Hi guys,

amazing theme, lovely and smart design.

Before purchasing we would like to know:

¿ Are the slider or catalog contents translation ready ?

Looks like an image, so we are not sure if the theme could be completly translated.

THANKS.

Need answer asap :-)

QODE

Hi,

Yes they are translation ready.

Qode

yeah .. :) update .. thanks !!

QODE

You are welcome :)

Hi,

I am trying to insert linkable links into my posts, but the visitor can´t even select the text.

What should I change?

Thank you!

QODE

Hi,

Please submit a ticket to http://qode.ticksy.com/ with a link to your page and wp-admin access so our support theme can take a look at how your links are set up and help you solve this issue.

Qode

HI IS THERE ANY OPTION TO CHANGE SETTINGS OF SLIDERS LINKS? FROM target = ”_ blank” TO target = ”_ self”? Thank`S

QODE

Hi,

If you mean the slider on the home page, all internal links will be opened in the same window, and all external links will be opened in new window. This could be changed by editing the shortcodes.php file on line 646. If you need any further help with this please submit a ticket to http://qode.ticksy.com/ and our support team will help.

Qode

Hi there! Why auto update appears not able to work? How can I get my update?

QODE

Hi,

Auto updates don’t work with our theme, so you need to update the theme manually.

To update the theme, please follow these steps:

If you are using FileZilla, please read this before you copy files:

http://stackoverflow.com/questions/554960/how-can-i-stop-filezilla-changing-my-linebreaks

1. Download latest version from ThemeForest

2. Extract it and locate magnet.zip

3. Extract magnet.zip and locate magnet folder

4. Copy/Replace the content of magnet folder to /wp-content/themes/magnet folder of your web site.

Using this method, none of existing content or settings will be lost.

Hope this is helpful.

Qode

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