229 comments found

Hi,

Are you going to update to wordpress 3.6 in the future or does Magnet work with 3.6 anyway?

Thanks.

QODE
QODE Author

Hi,

We tested it with 3.6 and as far as we know, there are no issues.

Best Regards,

Qode Interactive Team

Hello!

Great theme I’m a satisfied customer:)

I do have one question:

How to make parallax pages responsive?

I’m asking about images that parallax contains, as everything else is resizing to match display, parallax images stay the same. It’s not a big problem changing from 1920×1080 to 1366×768 but on mobile devices it cause mess.

Is there any way to fix it?

Thanks.

QODE
QODE Author

Hi,

Thank you very much :)

Parallax images are added using background-image CSS. If CSS is changed for images to fit the width of the screen then it will fit by width and they will become too short in height and there will be spacing between 2 parallax sections. You can try that, but when we tried it it didn’t look good at all.

Best Regards

Qode Interactive Team

Default-user

Thanks for response:)

I understand that, but what if parallax images sizing would be proportional to height? I have made a site for my other brand using different theme with parallax effect and its working just fine. Here it is=> http://pankreacy.pl/ When I decrease display width it’s resizing image till its operable with parallax section. Then parallax effect is switching off. I think it’s matter of principles, but i think that most important is to make images visible to website user. In this case cropped images are hard to understand. I tried to resolve this by switching off parallax for mobile devices as it is less spectacular without scrolling, but again images are resizing proportionally to width without cropping and maintaining height what leads to spacing mentioned by you.

Am i doing something wrong? I know it’s possible:)

Best regards! Krzysztof

QODE
QODE Author

Hi,

we are tight up right now, but definitely we can take a look at this when we complete other priorities :)

Best Regards

Qode Interactive Team

Hello! i want to know if the image in parallax is the same or each section have a different? thanks.

QODE
QODE Author

Thank you :) Let us know if you need any help with the theme.

Default-user

Hey, i am looking the theme and i want to know it is possible make something like this web with parallax, http://bit.ly/1bbapwM Will I need change something in the theme? Can you help me with instructions?

QODE
QODE Author

Hi,

Our parallax works with background images, while this example also move elements of the section with parallax effect. That being said, you can make layout very similar to this web site, but elements will not move in parallax, but only background image.

Best Regards

Qode

What files should be edited to disable transform hover zooms on portfolio items and slider items. Tried with css and no luck. Also seems like automated transition on slides does not work.

Default-user

also noticing that most plugins wont work with theme installed on factory wp 3.6 . Ive been through about 5 different mainstream wp slider plugins and none work. Issue is: sliders works fine if you are viewing the homepage, but if you visit another page and then come back to the homepage, the slider will not display, or random slides will disappear. Ajax is breaking stuff i believe, just giving you headsup.

QODE
QODE Author

Hi,

As your questions requires more time to review carefully, can you submit them and included links to your web site to http://qode.ticksy.com/ and our team will review them?

Best Regards

Qode Interactive Team

Dear Darko, I am trying to get in touch with your support team regarding problems with your theme. Could you kindly get back to me? The Header.php file was sent to you for amendments as promised by your support team. I hope they will keep what they promised…. Regards,

QODE
QODE Author

Hi Laurent,

Our support team is constantly replying to tickets and just in last couple of days we replied to more than 200 tickets. I’ve just sent your ticket ids to the team to check and make sure they are handled.

Best Regards

Qode Interactive Team

spicemanch

We know being patient… No worries. Problem fixed, thanks!

QODE
QODE Author

You are welcome :)

Support used to be very professional. Since shortly, they have quite given up. I hope that Darko and his team will take their responsibility and help their loyal customers as they used to do with excellency in the past…

QODE
QODE Author

Sure we will. That’s why we are re-organizing support to be able to handle rapid increase of support requests during the summer. Please be patient, we are doing our best to handle support as quickly as possible :) What is your ticket id?

spicemanch

Thanks for your feedback on this site. I did send you the header.php file as per your instructions on the support forum. It would be great is you could provide me with the corrected file as promised. Many thanks! Ticket #86832

QODE
QODE Author

Thank you. Team is reviewing your tickets right now.

Hello,

I have just posted a ticket on the support forum but I am not quite sure if the place is active. Should I rather send my queries via email or cool my heels and wait? ( #92974)

QODE
QODE Author

Hi,

Of course is active :) I’ve assigned your ticket to our support developer. He will address it in the AM.

Best Regards

Qode Interactive Team

Default-user

It’s been a week since I asked for help on the Magnet forum. Regrettably I have to say that your support is horrendous.

QODE
QODE Author

Hi,

We are training new people for support and for that reason these days it was slow, but we are back to full speed today. Sorry for waiting.

Best Regards

Qode Interactive Team

cpallant Purchased

Hi,

Ive added a ticket on your ticketing system, can you please help with installing demo XML as it does not seem to work.

QODE
QODE Author

Hi,

You should locate Qode Sliders section below editor.

You should drag Text Widget to Header Right widget and enter social shortcode there, as we did it here:

https://www.diigo.com/item/image/3wog7/v6a8

Best Regards

Qode Interaractive Team

Default-user
cpallant Purchased

This shows the font, colors etc but not a section to change the images

QODE
QODE Author

Hi,

Did you look at this section:

http://screencast.com/t/ysBIouix

Best Regards

Qode Interaractive Team

Nourbese Purchased

Is there a way to have video play instead of images on the Parallax?

QODE
QODE Author

Hi,

You can add video shortcode to parallax section, but there is no way to replace background images with background video.

Best Regards

Qode Interactive Team

Hello, You did install WPML.org on our site, but had to reset it and the menu language is no longer appearing on the Header right widget. What is the procedure to make the language selector visible? Thanks,

QODE
QODE Author

Hi,

Can you please submit ticket here http://qode.ticksy.com/ and give me ticket ID so I can review your problem and help you? :)

Best Regards

Qode Interactive Team

Good day, How can I setup a link, with the Parallax, which links toward another section of the Parallax? Many thanks for your help.

QODE
QODE Author

Hi,

You can enable parallax page if you add pager=’yes’ to parallax shorcode and make sure each parallax section has title attribute.

Best Regards

Qode Interactive Team

Is there a reason why my support ticket has been ignored by your team?

It seems that it takes you only hours to encourage potential customers on this forum, but the alleged “five star support” is gone right after the purchase.

I am terribly disappointed with your attitude and lack of professional attitude. Especially that I’ve had extremely positive customer service experiences with the Central theme support.

To all potential clients: if you’re considering making any (even the slightest) modifications to the default theme, think twice before buying Magnet.

QODE
QODE Author

Hi,

Sorry for waiting, nothing is ignored and we are back to full speed today.

We are training new people for support so we can handle increased number of support tickets and for that reason it was slower last couple of days.

What is your ticket id?

Best Regards

Qode Interactive Team

kaewoei Purchased

Good Day Can you please tell me how do i set the “hover” colors for the social icons? My background is white, the icons are black but when i hover the icons become white.

QODE
QODE Author

Great :) What is your ticket id?

Default-user
kaewoei Purchased

100344

QODE
QODE Author

Thanks :) We will reply to it today :)

mc9625 Purchased

Hello,

I’ve got an issue with Porfolio items. Only admins are allowed to fill new portfolio entries. When an Author or an Editor try to do that, everything into QODE PORTFOLIO fields is not saved. Is there a way to fix this? BTW I’ve opened a ticket on your support site, but please reply quickly the site is in production and I can’t let my customer blocked (nor I want him to be ad administrator for security reasons).

Thanks

QODE
QODE Author

Hi,

What is your ticket ID? We are going to fix that problem.

Best Regards

Qode

Default-user
mc9625 Purchased

Ticket ID #102416

QODE
QODE Author

Thanks. I’ve assigned it to other developer to handle it in the AM.

GINGALLEY Purchased

Someone else asked the question about implementing pagination on the Portfolio pages. Has there been any progress made on that feature?

Also, how do you add more than 12 items on the Portfolio pages?

Thanks!

GINGALLEY
GINGALLEY Purchased

Disregard about second question.

QODE
QODE Author

Hi,

Unfortunately, we didn’t update load more for this theme, as it will require change of the script.

Best Regards

Qode

Hi,

Is it possible to disable the zoom in portfolio? And is it possible to zoom out in portfolio?

Regards. Tommy K.

QODE
QODE Author

Hi Tommy,

This can be removed or changed by editing theme’s javascript file.

Best Regards

Qode

Default-user

Hi,

Is it possible to tell me which section I have to remove?

Thanks.

Regards. Tommy K

QODE
QODE Author

Hi Tommy,

in default.js

change this line (565):
$j('.big-slider-wrapper:not(:parent.box1), .portfolio_holder article').find('.image').each(function(){
into this:
$j('.big-slider-wrapper:not(:parent.box1)').find('.image').each(function(){
and in stylesheet.css remove this (2265):
.portfolio_holder article .image:hover img{
 transform:scale(1.2, 1.2);
 -ms-transform:scale(1.2, 1.2); /* IE 9 */
 -moz-transform:scale(1.2, 1.2); /* Firefox */
 -webkit-transform:scale(1.2, 1.2); /* Safari and Chrome */
 -o-transform:scale(1.2, 1.2); /* Opera */
}

Plese note that you’ll have to minify those files again and overun stylesheer.min.css and default.min.js since they are used in theme.

Best Regards

Qode

Renji Purchased

Hello,
please check the ticket #90971.

Thanks!

QODE
QODE Author

Thanks. Just assigned it to support stuff :)

Renji
Renji Purchased

Thank you :) Ticket updated.

QODE
QODE Author

Thanks :) Just assigned it again to support stuff :)

Hey, i am looking the theme and i want to know it is possible make something like this web with parallax, http://bit.ly/1bbapwM Will I need change something in the theme? Can you help me with instructions?

QODE
QODE Author

Hi,

Our parallax works with background images, while this example also move elements of the section with parallax effect. That being said, you can make layout very similar to this web site, but elements will not move in parallax, but only background image.

Best Regards

Qode

GINGALLEY Purchased

Not sure if anyone else pointed this out but, I found a typo in the theme. For Social Icon shortcode, Behance icon is spelled bechance (with a “c”). Will not work unless you spell it incorrectly (bechance).

QODE
QODE Author

Hi,

Thank you for noticing that, we have fixed this and fix will be in next release.

Best Regards

Qode

Hi Qode,

Is it possible to add in a own font in to the website? I have a font which is not listed in the Google fonts..

How can i add this in?

Thank you, Daniel

QODE
QODE Author

Hi,

yes, of course. Please submit your ticket to http://qode.ticksy.com/ and we’ll explain how to do that there.

Best Regards

Qode

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