216 comments found

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 2-3 years

Hello there!, when are you going to update the theme again?, and will you have the ipad and general speed of the site fixed in next update? Thanks…

QODE

Hi,

we will have an update next week, as soon as we figure out how to increase performance. Ipad issues will be included.

Best Regards

Qode Interactive Team

aongroup

Sounds great and look forward to finally being able to purchase your great theme…

QODE

Thank you very much :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello. I really like the theme but would like to clarify a few things.

Can it work with the buddypress plugin? And can it work with a membership plugin? I would like to build a site where people pay monthly.How would that go with the already included shop facility?

Thank you. Andrea

QODE

Hi Andrea,

Thank you very much.

I don’t see a reason why it shouldn’t work with those plugins. Only thing that might need to be done is to disable ajax animations between pages (as it’s already done for shop pages) for certain pages where plugins are used.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Is the Magnet theme compatible with the Revolution Slider plugin? My client would like to have that incorporated in the home page and I need to let them know if it’s possible or not. Thanks!

QODE

Hi,

Yes. We can even add field for full width slider, as we have in our other 2 themes (MINIMUM & Lounge).

Best Regards

Qode Interactive Team

Default-user

Thanks for the info! I purchased and downloaded the theme but I would also like to install the demo files to learn more about the features. I couldn’t find the XML and demo files in the zip file. Please help.

QODE

Hi,

did you download main files from TF? You should find demo files in “xml export” folder.

Best Regards

Qode Interactive Team

Default-user

Yes, i downloaded the main files and imported the xml from the export folder. Should I be seeing demo pages as well or are these just demo files? I’d like to know how to set up the “Small Slider” single project portfolio page.

QODE

Hi,

you can send me temporary admin access and I can take a look tomorrow AM :)

Best Regards

Qode Interactive Team

Default-user

I just sent a support ticket (#55275) with temp admin access. Thanks!

QODE

I replied with question :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having trouble installing a child theme for this theme. It says it’s broken and missing the style sheet in admin panel. I’ve named the directories correctly and added the necessary header in the style sheet as well as imported the original style sheet in the child. Does this theme reject child themes?

QODE

Hi,

it shouldn’t. What do you mean by importing the original style sheet? And what’s the reason for using child theme?

Best Regards

Qode Interactive Team

Default-user

I was using @import url(”../magnet/css/stylesheet.css”); in the child css file

I want to create custom CSS without altering the default style sheet

QODE

Hi,

there is no need to create child theme for that. You can add your CSS to Custom CSS field in Qode options.

Best Regards

Qode Interactive Team

Default-user

Thank You,

Great theme!

QODE

Thank you very much :)

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

hi again, i have a problem. my website has a white background and i want a white menu bar. ok thats possible, but other features like circle are also white plus second color. so its white on white :) do u have an other idea for this? or is it possible to change the menu bar seperatly..

ty

QODE

Hi,

can you please email me url of your web site, so I can take a look? Our email is support@qodeinteractive.com.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
jefph Purchased

im not sure how to get the mobile menu working ..and the theme tkes very long to load

QODE

Hi,

can you please email me temporary admin access to support@qodeinteractive.com so I can take a look?

Best Regards

Qode Interactive Team

Default-user
jefph Purchased

SURE

QODE

Thanks

Default-user
jefph Purchased

hello i got it to work im having issues with product resolution.. in the shopping cart…i just sent you an email with login info

QODE

I replied to your email :) Images you set for product page should be at least 480px wide.

Default-user
jefph Purchased

thank you

QODE

You are welcome :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
pknaus Purchased

Hallo Qode Team

Ich have some problems with embedding vimeo in the magnet theme.

I get in the id https://vimeo.com/66467535 but the video does not appear

What could be the reason

Thanks for your help Patrick

QODE

Hi Patrick,

the ID in you case is: 66467535.

Best Regards

Qode Interactive Team

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Is this theme compatible with the Vision wordpress plugin from CodeCanyon?

QODE

Hi,

I am not sure how their shortcodes will be styled with our theme. We didn’t have chance to test it, as we have bunch of our own shortcodes.

Best Regards

Qode Interactive Team

Default-user

If there are any issues would you be willing to debug it and fix it?

QODE

Hi,

May I ask why would you use this plugin? Our theme is already packed with many shortcodes.

It’s hard to promise that we can support something we didn’t try and we didn’t build. I can only promise we can try to help if there are some issues, but if it requires too much time to solve, we don’t have available resources to put them on it for hours. I hope you understand our position :)

Best Regards

Qode Interactive Team

Default-user

We simply don’t like some of the shortcodes that are provided by the theme.

QODE

I don’t have any experience with Vision plugin, so it’s hard for me to promise I can fix issues. I can only promise I can try to help

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello,

I inquired about WPML integration about 3 weeks ago and you said you were working on an update for it. I don’t see any update info about it on the item details page so I just wanted to ask you how it’s coming along.

Cheers

QODE

Hi,

Thanks for asking, integration is almost completed, we are just waiting for our designer to finish his previous tasks and design nice language menu :) I hope it published early next week :)

Best Regards

Qode Interactive Team

Default-user

That’s great news. Thank you.

QODE

You are welcome :)

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 2-3 years

Hello there!, I am also waiting for your next update!, are you sure it will be next week!, app. 2 weeks ago you said last week… I just need to know, so I know if I shall wait or go for another template. Thanks.

QODE

Yes. Sorry for waiting. Update is on Friday or on Monday latest.

aongroup

Hmm!, I’ll go for another Theme…, cannot wait anymore…

QODE

I understand you. Sorry for that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey there guys, Great theme I will purchase it next week, I just have a couple of questions: ¿Can I do multiple language sites, say I build an Intro where I give the option to choose between english or spanish. Is the theme able to work with this, is there a built-in code to do it or do I have to make lets say: the same thing twice and work with the links?

¿Hows the new update going, is it out already?

¿Ipad issues and speed fixed?

Thanks for your time, I look forward to your reply!

Cheers from Mexico, Respectfully, J.P. Active Marketing team

QODE

Hi,

Thank you for interest in our theme. Yes, new update will have following included:

1. WPML integration

2. Performance issues fixed

3. Ipad responsive sizes fixed

It’s coming out early next week :)

Best Regards

Qode Interactive Team

Default-user

Hey guys, thanks for the response! Is everything done? Purchasing this week! cheers

QODE

Hi,

WPML is still in progress, but rest is done :)

Best Regards

Qode Interactive Team

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, just wondering if you can help with a image issue; when I upload a product to woo commerce, the thumbnail on the product list page and the main product image (single product page) are blurry. The image in the light box is displaying correctly. I have tried uploading images at 480×480 (same as the display size) but its still blurry. I am building the site on MAMP (local server) so cant give you log in details.

QODE

Hi,

it’s is known issue with woo commerce resizing. Here are common rules which can help you to get better image quality:

1. Make images JPG

2. Make images exact size you put in settings:

http://screencast.com/t/KxMXeJ2qF

In our case they are 480×360

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Is there a way to use pagination in the Portfolio pages? For example, if I have 24 items in my portfolio and would like to display 12 items per page (on 2 pages). Thanks!

QODE

Hi,

Unfortunately it’s not done yet, but we will add it in next 5-7 days.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

when i copied theme via ftp, and activated it on fresh wordpress instalation i get http 500 error. And my wordpress is not responding in any way. When i delete theme form ftp everithing starts working again. Help :stress:

QODE

Hi,

if you are using FileZilla, please read this post and copy theme files again:

http://stackoverflow.com/questions/554960/how-can-i-stop-filezilla-changing-my-linebreaks

Best Regards

Qode Interactive Team

Default-user

Works now! Thank you for your fast response!

QODE

You are welcome :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars

Are you coming along with the update ? Can’t wait :-)

Thank you

QODE

Yes. Sorry for delays, we are doing our best to get update ready this week.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

This images problem sucks big time. I did everything, made the images 312×468 (in my case) put the same values in woo commerce catalog options, used Thumbnail Regeneration. Nothing it still shows me the blur image.

Also the fade effect doesn’t work on single product page.

WTF???

ps. we have exchanged many emails but the problem still persist plus now I can get the images to show in the size I want.

QODE

Hi Eduard,

let us know if you want us to upload your images, because I really don’t know how else we can help you. We can setup one product for your right and you can continue from there.

Not sure I understand the problem regarding fade effect. Can you please explain it?

Best Regards

Qode Interactive Team

uEduard

At least I can thank you for your time to respond me. The reupload problem will not help, regarding the images I did this:

1. delete all my images from the server 2. set up the woocomerce to use my certain dimensions like 287×430 3. Regenerate all mu thumbnails (using that plugin woocomerce tell us to use) 4. Clear my browser cache 5. Upload the images again (all my images are 287×430). Nothing.

The only image that is ok is the one on the shop page where I display all my products, which also is limited to 12 products – I have 17. Any help on this matter?

So uploading images or stuff will not work, I spend 4 hours on this matter with no luck.

Regarding the fade effect, everything works ok, but if I go to products page page (where I display all my products – and you guys set that up) everything is ok. But if I click on one product to view more detail about that product the page to display certain product is messed up.

The image is on the left, nothing on the right of that image, and all the information that supposed to be on the right of the image, is bellow the image. I used chrome dev tool to inspect element and it looks like no css is being applied.

If I remove the # from the product url, everything is in place. As it should be.

I really don’t understand why. Those little things cost me lots of money since this project was supposed to be launch 2 weeks ago.

QODE

Hi Eduard,

I can offer you full support tomorrow and if needed skype call to go over issues. Let’s get back to email. I will be online from 9am CET and we can setup a call.

Best Regards

Darko

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I usually do not comment…however I feel a bit slighted after purchasing this higher end theme. I can’t find a how to guide anywhere which is necessary if you want to figure out the shortcodes. I’ve worked with a lot of wordpress themes before and this by far has been the most difficult admin :-(

QODE

Hi,

We are here to help you :) Did you manage to import demo content?

Best Regards

Qode Interactive Team

Default-user

Thank you for the quick response…yes I have located the instructions..thank you… I have not been able to locate the demo data though

QODE

Hi, you should find demo file in “xml export” in the zip file you download from ThemeForest :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there Think of buying this theme but not sure if it will fit my needs. Basically I already have a custom wordpress theme created and the only component missing is a page which has a vertical parallax. The vertical parallax effect would be basically a line drawing vertically going down as one scrolls down. Is that possible with your theme? I know I will have to play with the margin top and margin left of the images to create the drawing line effect…..but I am just wondering if I get your them would I be able to only use the parallax portion of it and add it to my theme?

QODE

Hi,

unfortunately, you will not be able to use both themes at the same time. Also, I am not sure if you could create drawing line effect. Parallax works with sections, not sure how you can setup them to create drawing line. Maybe you can show me example of it.

Best Regards

Qode Interactive Team

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

I’m an owner of minimum. If I wanted to also buy this, how intercahngeable would this and your other themes be with how i have set up my minimum site already?

QODE

Hi,

both themes are based on same framework, so all content you entered will display mostly fine. You will probably still need to test all pages and setup your colors and layout :)

Best Regards

Qode Interactive Team

  • Bought between 500 and 999 items
  • Canada
  • Has been a member for 3-4 years

I’ve been using your theme for a while since first purchased and just in the last 48 hours my site is now showing Error messages http://urbancontender.com

wp-content/themes/magnet/functions.php on line 14

I’m now unable to login through the backend and I’m concerned. No backup but lots of effort in site.

Any help would be amazing.

QODE

Hi,

Please email me temporary admin access to support@qodeinteractive.com and I will take a look?

Best Regards

Qode Interactive Team

urbanwed

Sent.

QODE

Replied with question :)

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