229 comments found

Hey there team, Just wondering what is causing the “Email server problem” error when submitting via the contact form? I had a look on your support page but I couldnt find a solution.

Many thanks.

QODE
QODE Author

Hi,

did you configure everything in Qode > Contact as we did it here:

https://www.diigo.com/item/image/3wog7/uhxw

Best Regards

Qode Interactive Team

There is a problem with the Slider “Scroller3” : height of images are going to 100% before to be streched by the width.

QODE
QODE Author

Hi,

Can you share us link to that page to support@qodeinteractive.com?

Best Regards

Qode Interactive Team

cpallant Purchased

Hi, I have uploaded the site and installed the xml file (demo) but i still do not have any pages apart from “sample page”

Any ideas please?

QODE
QODE Author

Hi,

I can take a look if you email me this request and temporary admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

Translatable to Fran├žais?

QODE
QODE Author

Yes :)

LeilasLass

ty purchased!

QODE
QODE Author

Thank you :)

Hello guys! Bought the theme and uploaded the XML, but its not working, I cant see the page templates! Hope you can help! Cheers!

QODE
QODE Author

Hi,

Sure, just email me this request and temporary WP admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

Default-user

Send it already! Waiting for the rescue! Thanks guys!

QODE
QODE Author

Thanks. I will reply as soon I get to your email :)

lochie Purchased

how do I set up a page with a side bar on the right?

QODE
QODE Author

Hi,

You can set sidebar in Qode Custom Fields below editor when editing the page.

Best Regards

Qode Interactive Team

GINGALLEY Purchased

Is there any fix for iOS incompatibility? Parallax scrolling does not work. Also, on iPad (vertical), menu switches to mobile menu. Thanks.

GINGALLEY
GINGALLEY Purchased

Awesome! :) I’ll watch for it.

GINGALLEY
GINGALLEY Purchased

Got it! Thanks!

QODE
QODE Author

You’re welcome :)

lochie Purchased

Hi there, I am interested in this product. I am wanting to know a few things first before I buy..

1. I want to use this to show off a portfolio of banner designs that I have made. Can I have separate categories for different banner sizes such as 468×60, 728×90 etc all on separate pages?

2. Can you upload multiple files at once?

3. If I upload banners will it resize them?

4. How many images would this display per page? Does it use pagination or something?

5. Do you have to have the text on mouseover?

QODE
QODE Author

Hi,

1. Yes, you can have different pages for different categories

2. You can upload, but when adding to portfolio images you need to add one by one

3. It will just proportionally resize them, but will not cut them

4. Unfortunately, we didn’t implement load more for this theme so it depends on your hosting how it will handle lot of images

5. you can hide that using custom css

Best Regards

Qode Interactive Team

lochie Purchased

Hi there, while populating this theme with my own content everything was going semi ok but suddenly my content doesn’t show on the front end. the header and menu does, but then nothing under that appears. Any ideas? I’m pretty sure I’ve not installed any other plugins.

lochie
lochie Purchased

No Luck?

lochie
lochie Purchased

15 hours past and not had a response, I responded to your message within literally seconds!!

QODE
QODE Author

Hi,

It was weekend, so we couldn’t reply, but we will review all emails came over the weekend and hopefully we will reply today or tomorrow.

Best Regards

Qode Interactive Team

cpallant Purchased

Can someone please assist with installing the Demo XML file. I have imported it but does not seem to be working.

I have emailed support@qodeinteractive.com with details to assist this morning

QODE
QODE Author

Hi,

I just replied to your email :)

Best Regards

Qode Interactive Team

industryM Purchased

Is there a way to change the HOVER effect on portfolio items?

QODE
QODE Author

Hi,

Unfortunately, there is no setting to do that. You can only change the code.

Best Regards

Qode Interactive Team

Hi,

how can I remove this annoying hashtag # in url? it’s keeps on showing when clicking images from the webite.

Please help

QODE
QODE Author

Hi,

We are uploading new version this week and it will have upgraded ajax mechanism, which doesn’t require # on newer browsers :)

Best Regards

Qode Interactive Team

madpimp Purchased

Impeccable beauty!!

Just waiting your update to start digging in

8-)

QODE
QODE Author

Hi,

Thank you very much :) Update was posted yesterday :)

Best Regards

Qode Interactive Team

madpimp
madpimp Purchased

hiya again…

Just a quick question, I wanted to do some minor changes to the text on the front end toolbar. Spend ages looking but couldn’t locate the file. Can yo tell me where the text ’* Change size, color and style on ANY section, element and font with an easy-to-use backend!’ is located please. Thank you in advance

QODE
QODE Author

Hi,

It is in footer.php :)

Best Regards,

Qode Interactive Team

Hello,

can the sliders and catalog on homepage set to autostart (autoslide) or are they only manual slide?

Is the Theme WP 3.6?

QODE
QODE Author

Hi,

Unfortunately, there is no auto-slider feature, but I guess it can be done by editing our javascript.

We tested our themes on WP 3.6 and we didn’t fine any issue so far :)

Best Regards

Qode Interactive Team

jeamirDS Purchased

Hi QODE,

I’m having an issue with a ”#” appearing after my home url. Please see solerunners.com. How can I remove this hashtag? Thank you.

QODE
QODE Author

Hi,

Please update the theme as we yesterday updated page transitions to not require hashtag on newer browsers. Here are update instructions:

http://themeforest.net/item/magnet-creative-business-wordpress-theme/4550256/faqs/16245

Best Regards

Qode Interactive Team

QODE,

In the business version of the theme, is it possible for the images to be linked to an internal page instead of just the “Read More” or “See More” links?

http://demo.qodeinteractive.com/magnet/home-double-slider/
QODE
QODE Author

Hi,

Unfortunately, this is not possible for the images.

Best Regards,

Qode Interactive Team

Jonaspt

Thank you for your reply in either case.

QODE
QODE Author

You’re welcome.

QODE,

Is it possible to use the rev slider in full screen similar to the way its used in your Central theme or can that not be done because of the header?

QODE
QODE Author

Hi,

Yes you can. There is “Enter revolution slider shortcode” filed on every page in “Qode Custom Fields” for that.

BEst Regards,

Qode Interactive Team

Hi, can you confirm it is possible to insert parallax sections on any pages or blog posts, by using parallax short code? Thank you.

QODE
QODE Author

Hi,

Yes you can add parallax sections on any pages or blog posts.

Best Regards,

Qode Interactive Team

Default-user

Thank you for your reply. I am going to purchase it ;)

QODE
QODE Author

Thank you :)

Hi, I’m having an issue with the tabs, when you have ‘fade’ as you page transition, the initial tab on page load isn’t activated, do you have an idea of a fix for this.

thanks

QODE
QODE Author

Hi,

We could send you new files on your email if you don’t want to wait for update.

Best Regards,

Qode Interactive Team

wozzabikes

That would be great, do you he my email on file, if not I will message you anyway.

Hello!

Is it possible to get trial-version? For me is 1-2 hours will be enough, to set the theme on my blog and see how it looks.

I will purchase it if everything will be ok. $55 is too much for me, to purchase it without testing. Hope you can understand me. Thank you.

Regards, Diyas.

Default-user

Just a question: Now i set up like 1/4 main blog page (settings > reading > static page > front page > blog 1 column 1/4 sidebar), and i want see the same format in post, but it’s impossible to choose same page for front page and post page.

Could you tell me how i can set up it?

Default-user

No need to reply to previous question about post page format. =) I understand how to do it (settings in post).

QODE
QODE Author

No problem :)

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