115 comments found

Great Side! But is not working on iPad and iPhone???

Responsive???

Give News please!

WebLionMedia

Hi, We have tested and for us works. Please send a few screenshots. Thank you.

Default-user

The adress for the side is http://parallax.rothe-immobilien.de! It’s a side to test the template!

He hecho una importaci├│n de todo el theme pero no me aparecen las imagenes en el home ni el slider, ni clients, y en la libreria tengo los nombre pero no las imagenes, ┬┐que puede ocurrir?

Default-user

Very well but as many say again that the theme does not work properly. The images do not exist and after doing everything mentioned still does not work. I would like to know how to return the theme. thanks

Default-user

If you want to let a user to enter and I see it yourself

WebLionMedia

Will reply to your email. need to check myself all options and settings .

demsone Purchased

The slider isn’t working properly when using type 3. The instruction are not clear enough. It isn’t resizing my image that i have cropped based on the psd files. What is the file dimensions to be used?

I am using an image that’s in my library.

When i resize the image does nothing until it hits a breakpoint for a mobile device which it then turns into a thumbnail.

On the demo you the image in the slider resizes.

Am i doing something wrong?

Default-user
demsone Purchased

It was very late when i added the above comment. You need to set it as a feature image for it to resize. When using the code for type 3 it adds an image inside the slider container. Hmm it confused me at 4 in the morning. Took me 1 minute to figure out with a clear head.

WebLionMedia

You are right. I’m sorry for the inconveniences.

oglab Purchased

Hi there, I just purchased this theme. I have a problem with my Home page, page type : Slider, One Page checked, and already set as Front Page, as per your documentations. But the problem is, the sliders won’t appear. Please help, urgent, my site should be publish for next 2 hours.

WebLionMedia

Please, write me using the contact form in my profile. There we could take a look to this closer, I will help you with this! Send the credentials in the email, so will be fixed faster.

Dear customers,

Theme Updates

Version 1.2 (Released 16 December, 2013)
Added video option in the home page slider.

Best regards,
Weblionmedia

How do I get the update download?

WebLionMedia

Click on your Dashboard, find the Downloads section and inside, download the Magnetto WP theme only or entire archive with documentation.

Default-user

Thanks! Did this also fix the shortcodes in the editor issue?

Hi there,

First of all; awesome theme. I was wondering if there’s a way to add videos in the slider of the portfolio pop-up on the homepage?

If so, how do I add them?

Thanks!

WebLionMedia

Hi,

I’m sorry for delay, but because of coming holidays I have not time to finish to implement the video into portfolio :)

1) I have to check options in admin dashboard, please contact me via our Profile page http://themeforest.net/user/WebLionMedia#from on ThemeForest

2) Edit the “page.php” file from main theme folder and edit the line:

comments_template('', true);

3) The menu can be created under “Appearance > Menus”. Set it as “Main Primary Menu” also under “Appearance > Menus”.

crosscapto

Cheers, just messaged you there.

WebLionMedia

Please check your email and reply to my email. Thank you.

I when i set A static page, my home. The page not work, i only see blank, and this error javascript: var pageNum = parseInt(ajax_load_parameters.startPage) + 1;

Please i need help, I’m trying to run the template. Importing xml information and nothing works.

Default-user

One question, can i add videos from youtube in the slider home?

WebLionMedia

You can add video stored on your server at the moment. We are working to add options for YouTube and Vimeo videos.

I am getting VERY VERY frustrated with this theme now. All I want is for it to work like the demo, is that not so simple? Everytime I check the ‘one page;’ checkbox on a page, the page doesnt load anything what is going on?

WebLionMedia

Hi, I have received your email. I will check and will fix it quickly.

Macs Purchased

I sent an email 3 days ago regarding the implementation of the theme via the contact form and until now I have not even received an acknowledgement. I am not pleased with your support please do get back to me.

WebLionMedia

Hi. I have received your email. Will reply to it in a few minutes.

ashoe84 Purchased

I am having the same problem as ‘tickletoptown’ posted 3 days ago. Whenever ‘one page’ is checked on a page, the page doesn’t load anything… it is blank without a navigation bar or anything.

Very frustrated, thought the set up would be easier : /

Can you help me quickly please? Thank you

http://test.amydianeshoemaker.com/
WebLionMedia

Important thing to do after you will install the theme and will import the demo content or will add the pages:

1) If you want to have one page template like in out demo, check the option “One Page” in every page in “Page Options”.

2) Set the slides count in “Theme Options > Slider” and save changes.

3) Set the page with slider as front page under “Settings > Reading”.

4) And finally create custom menu under “Appearance > Menus” and set it as “Main Primary Menu”.

Macs Purchased

Disappointed with your support guys, surely you get email notification about our requests and you delibarately do not respond. We buy themes to use theme and not for resale or anything, if we can use them what the point. I have bought quite a few themes on themeforest and I havent yet come across anyone who doesnt respond to requests from people who have parted with their money to buy their theme. As I said a bove a simple two line email saying you are off for the holidays or something would show at least you have regard for your customers. Such nagative feedback would take a toll on your sales. To tell you what, I was actually hasitant purchasing your theme because of the negative feedback you already had but you theme looks great that I ignored this, but I am regreting since this might mean I will loose more money if I am to buy another theme. I ask anyone who intends to buy this theme to hold on until you reply to customers’ requests. Everyone has a problem but you are not addressing it. I am prepared to mension this until everyday until you reply.

WebLionMedia

I have set all options and settings. Please read the documentation, where I describe how to create pages, menus, etc.

The important thing to do after you will install the theme and will import the demo content or will add the pages:

1) If you want to have one page template like in out demo, check the option “One Page” in every page in “Page Options”. 2) Set the slides count in “Theme Options > Slider” and save changes. 3) Set the page with slider as front page under “Settings > Reading”. 4) And finally create custom menu under “Appearance > Menus” and set it as “Main Primary Menus”.

Default-user
Macs Purchased

Thank you for you support, everything seem to be working fine now, greatly appreciated and great theme as stated.

WebLionMedia

Glad to hear that :)

ashoe84 Purchased

I posted the following 22hrs ago…. and the comment above me was replied to in an hour. Can you please help me today please?

‘I am having the same problem as ‘tickletoptown’ posted 3 days ago. Whenever ‘one page’ is checked on a page, the page doesn’t load anything… it is blank without a navigation bar or anything.

Very frustrated, thought the set up would be easier : /

Can you help me quickly please? Thank you http://test.amydianeshoemaker.com/'
WebLionMedia

Important thing to do after you will install the theme and will import the demo content or will add the pages:

1) If you want to have one page template like in out demo, check the option “One Page” in every page in “Page Options”.

2) Set the slides count in “Theme Options > Slider” and save changes.

3) Set the page with slider as front page under “Settings > Reading”.

4) And finally create custom menu under “Appearance > Menus” and set it as “Main Primary Menu”.

Default-user
ashoe84 Purchased

All those settings are as you describe… And the homepage is still blank. Happy to send screenshots.

WebLionMedia

Please, write me using the contact form in my profile. There we could take a look to this closer, I will help you with this!

Theme Updates

Version 1.3(Released 02 January, 2014)
1) Was fixed the services section.
2) Was fixed the bug when the blog page isn’t activated.

Love the new video slider, what makes it is the footage you have used, is there anyway we can use the same footage or buy it from you as stock?

tickletoptown

We have managed to sort this out, please ignore…

Is it possible to use a youtube URL? or does it have to be a hosted video

WebLionMedia

In this version is not possible. We noted in our ToDo list to add this option.

Hi guys, i get a pop up on first page load saying:

Geocode was not successful for the following reason: ZERO_RESULTS

Any idea what this is or how to fix it?

WebLionMedia

Hi. Do you use only one page or separate pages on your site?

tickletoptown

one page, still getting error

Hello, contacted you via the support contact form but no reply… Is there a link to the previously mentioned demo content so we can make it look like your site ( for testing and easy of set up )? Please let me know where this can be downloaded from.

also in your 1.3 the Document doc is broken at about Widgets.. nothing shows after that.

Default-user

Is there a link to the previously mentioned demo content so we can make it look like your site ( for testing and easy of set up )? Please let me know where this can be downloaded from.

Default-user

Hello, Support Please…

WebLionMedia

Hi,

I checked the queue and I think that in few hours the new update will be available for downloading from ThemeForest.

I received also your email. Will reply to it with more details about the demo content.

Best regards, Weblionmedia

Hello, I am considering purchasing this theme, but when I open the preview on my iPhone5s, safari crashes every time. I want to make sure that the purchased version will not crash when being viewed by a mobile device. Can you reassure me? Thanks!

WebLionMedia

Hello, Thank you for letting me know. I have duplicated this bug on iPhone. With the current version is not crash so fast as on demo page, but anyway this happens. We will work to fix this issue. Thank you.

Hello,

Just submitted a help request to you.

Followed all documentation Cheked all pages checkbox as 1 page scrolling (parallax) Set the slide count set the reading setting

yet, home is blank

TQ

ah, and the comment are closed text is also there

WebLionMedia

Fixed. Please check your email.

Please I need help. not appear on the blog content menu is blank when I open it.

http://www.cevrto.com.br/
Default-user

click read more Nothing appears on the post.

WebLionMedia

Hi, please check in a few hours and download the version 1.4 with all issues fixed. Reinstall it and let me know if works. Thank you.

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