An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by tabvn

They will respond to buyers' questions via their own support system.

Go to item support

Frequently Asked Questions

How to Add new region in the theme ?

Clean URL don’t work ?

If you having issue with Clean URL

domain.com/user (don’t work) domain.com/?q=user (works)

+ that mean you are missing .htaccess file in your root of drupal site, fix it by download this file http://cl.ly/text/3K3v2b2R3410/ht.txt and save file name as .htaccess + or you did not enable clean URL in http://your-domain.com/?q=admin/config/search/clean-urls

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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