Hi, I can’t change the theme options. I can’t upload logo, change footer… nothing.
I need help please.
What do you mean it doesn’t allow you to select them? You can see them but you cannot click them? If this is the case, then it should to me like some other code is interfereing with the admin code. This can happen as a result of plugin’s not being coded correctly and they load their js on pages where they should not. Try to disable all plugins and see if this fixes the issue. Then you can begin to activate your plugins one by one until the problem re appears, they once you pinpoint the offending plugin, find a replacement for it.
Thank you. Solved. How I can change the black color of the menu?
That will change it to white color for example.
Hi Is there an option to display the slides without having to add text over it??
Also can the videos be played with sound
both is possible, for slides without text you would simply leave the caption fields empty. About the sound for the video background, it will require a small code tweak that we can help you with.
Hi, Will this get updated to WP 4.1?
Also I see in the URL that it’s using a # which I believe indicated AJAX and it’s not so SEO friendly. Is there a recommended SEO plugin to use with this theme?
Hi, This theme already supports WP 4.1.
The # character in the url is referring to a section ID from within the same page, its not loading anything using ajax. All pages/section will be indexed by search engines as normal. We can’t recommend any one SEO plugin, that’s down to personal preference. We’re not convinced that its needed at all. Content optimization and back links is far more important when it comes to SEO.
Hi, great theme! Love it.
Small question. I see that the full width sliders support background images as well as captions and buttons. Do they also support foreground .png images and text like a traditional slider?
Unfortunately not. Only support for foreground captions are as seen in the live demo. (the position of these are fixed) There’s no foreground png support either.
Portfolio section not displaying correctly in Safari
Can you please say how can i do for this issue on the portfolio section?
Hi, No answers are given in our forums inside hidden content, that’s used only to allow our customers to post their urls or login data privately (only staff can see it). I recommend that you open a new thread about your issue in the forum for this theme, you can find it here: http://support.pixelentity.com/forums/47-Magnum-WordPress-Theme
When I test the contact form, the message does not show who the sender is so I can’t reply to any messages. In the email where their name or contact email should be is the last sentence of the message. How do i fix this? I’ve created a thread on pixelenity with my hidden login but i have not yet gotten a response.
Your help greatly appreciated. ASAP
Hi, Please share the link to your forum thread so I can check on its status?
Any resolution for the portfolio bug issue?
Hi, To what issue are you referring? Can you share a link to a support forum thread or some thing else which would allow me to see the bug?
Hey! Thank you for your prompt response. I tried looking into the forum but I couldn’t find the thread for it. It’s this huge gap showing at the bottom of the footer in the portfolio section in Firefox. Is there a thread you can share where I can find a solution for it? See link for the screenshot: http://i.imgur.com/pepTA8G.jpg?1
Thanks for your time and let me know if I need to write a ticket for it.
Hi, I’m not seeing anything like this in our online theme demo, which leads me to believe that its related to your website setup, or something else specific to your page. Head over to our support forums for this theme and open a thread about this issue. Make sure to include a link to your page and one of our support team devs will take a look and get back to you. You can find the forum here: http://support.pixelentity.com/forums/47-Magnum-WordPress-Theme
Thank you so much for trying to help. Here is the link to the thread I created:
I have installed and uploaded the demo content but links on header always goes to new page not on the section of the content as shown in demo, please sugest
HI, I suggest that your read the help docs, go to the menu section and see the section about creating a scrolling menu link. That should help you out.
In the doc, there is not option of creating creating a scrolling menu link please guide me
Hi, Here’s the process:
1. Create Master Page (Splash page seen first upon load)
2. Create Sub-section (Scroll to section) This is made using a page which has it’s parent page set to the master page (set this in page attributes box in edit page sidebar in admin).
3. In Edit menu area of admin, Add the sub page to the menu. Save. Once this is clicked in the main menu and its parent page is the master page, it will scroll to that section.
I have done the same, but not get success. my website is http://www.tathagattechnologies.com/ please check and suggest if we missed something
Hi, Change get_page_template( $item->post_parent ) to get_page_template_slug( $item->post_parent ) in theme folder/theme/php/PeThemeMagnum.php
thanks, Now it works
I can’t seem to figure it out. How can I remove the ABOUT and BLOG menu. Thanks in advance.
Hi, In the edit menu part of WP admin, drag those items out of the menu area.
Thank you sir.
Oh I got a new question. When I check my project on a tablet it looks and works fine but when I go to my smartphone the logo doesn’t resize like the others. Please advise.
Please share your website url with us where we can see the problem.
Hi, Make your logo an image and it should resize normally, right now its text. There’s a field to insert an image logo in the theme options panel. Use that one.
Is that also for the one on the Landing page over the “Hello”?
Also from the menu it doesn’t seem to scroll down to the page anymore.
Please head over to our support forum for this theme, open a new thread about these issues and include a link to your page. One of our guys will take a look.
I’ve tried to upload the Magnum Theme in wp. But I get the message this theme cannot be installed because the style.css stylesheet is missing. I use wp from hostnet. A dutch hosting service. Can you help me out?
sorry for your problems.
This issue happens if you try uploading the whole .zip package you download from ThemeForest.
Instead, open that .zip and in it you will find another one titles magnum.theme.zip, that’s the one you need to upload.
Thank you for your response, the problem is solved. Unfortunately I bumped in to another one. I tried to upload my video as a full screen header with the YouTube link. But when I save the changes and preview the website it keeps running in a loading modus. How can I get my own video full screen in the homepage?
can you please open a support thread on our forums here: http://support.pixelentity.com/forums/47-Magnum-WordPress-Theme
One of our support agents will take a look at your problems as soon as possible.
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