56 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I keep getting this error when I try to add the revolution slider: Error: Only up to 6 modules are supported in this layout. If you need more add your own layout.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi How can I update the WPBakery Visual Composer? I’m getting an error : “Error! Envato API error: Username and/or API Key invalid”. Thx

Default-user

Ii know it can be updated manually but I need a license key to get it updated automatically and the one Item Purchase Code seems to be not working. The contents on my site its not responsive and I think? it will solve my problem. Everything else is responsive apart from the content, any idea why?

Default-user

problem solved

Default-user

the question about the license code for WPBakery is still valid.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Ridazh Purchased

i purchased and diploye it but revolution slider plugin need updates. and when i click on update it can show to purchase then update. what is this??

ArtofThemes

Dear, This theme will be updated soon. So, you can download the current version of the plugins. Thank you & Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
leoquus Purchased

Hi,

Can i create a new profile with a new colour scheme? I only have the choice pf preset when I add a profile

Thanks

ArtofThemes

Hi Leoquus, Yes, it’s possible. You can review this article to get an idea of Create a new profile:

http://www.artofthemes.com/documentation/wordpress/magnus/#!/create_a_new_profile

I hope this will be useful. Thank you & Regards, AOT

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Ridazh Purchased

page is underconstruction

ArtofThemes

Dear, We are sorry! Our web site is down for maintenance. We apologize for any inconvenience this may cause. Please, try again later. Thank you very much & Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am thinking of buying this theme and wanted to know can you add your own favicon with this theme. A friend of mine says All in one favicon plugin does not work with Magnus. Is this correct or how can you add your own favicon?? A wordpress W as my icon is not good enough.

ArtofThemes

Hi, You can try this solution for your favicon: You can upload it here: www.your-domain.com/wp-content/themes/magnus/favicon.ico And then refresh your page (You may need to clear the cache). You will see the favicon. I hope could help you. Thank you very much & Regards,

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Visual Composer does not properly activate. Even using this themes purchase code does not work. Please tell me the correct licence key for this. thanks.

ArtofThemes

Dear Mdtohmdesign, There is no need to activate anything. You shouldn’t need a license to use the Visual Composer that is included with this theme.

The developer’s license, (which we are using) along with permission from the plugins author, grants us the privilege to include the Visual Composer with this theme.

Thank you very much for your interest, Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I recently bought this theme and I have two problems: 1. After I’ve set the new logo, when you enter on the website, you see for approx 0,5 sec a biger pixelised logo image and after that the site looks normal. 2. There is a section where i want to show some articles (blog style). By default, when i put in the menu a button to show an article category it’s working but it look verry unprofessional. Can I modify somehow that?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tunatan Purchased

Hi, I have a problem same as user “darius2u” After I’ve set the new logo, when you enter on the website, you see for approx 0,5 sec a biger pixelised logo image and blurred, pixelised bigger background after that the site looks normal. Do you have a solution for this? it is passing very fast but that much disturbing.

ArtofThemes

Dear Tunatan, We haven’t found a solution yet. We apologize for any inconvenience this may cause. Thank you, Regards,

ArtofThemes

Dear Tunatan, this situation is related to Visual Composer. If you want, you can try a different page builder. Thank you, & Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

So, I have this theme but it have a bug unresolved so far by it’s autors. How about you gave me my money back guys?

ArtofThemes

Dear Darius2u, this situation is related to Visual Composer. If you want, you can try a different page builder. Thank you, & Regards,

Default-user

This its not true. I didn’t use Visual Composer at all. Better find another excuse because I paid 45 $ foar a theme that i cannot use.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I change the width of the main bottom footer to match my theme width. ie page width 1800 and footer 1800. Instead footer is only 960

Many thanks

ArtofThemes

Hi Jacksuegeorgia, Did you try this solution?

Admin Dashboard / Magnus / Theme Options / Profiles Tab / Footer Settings / Footer Styles = Make your choice.

Also, you can use these files: www.your-domain.com/wp-admin/wp-content/themes/magnus/css/footerstyle/footerstyleXX.css

I hope this will be useful. Thank you & Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gregxter Purchased

hi Header image resizes while the page is loading and the menu is all over the site until the website is fully loaded on mobile devices.(header image resizes on desktop as well) Any idea why is this happening? I noticed this not only on my site but on other guys sites using this theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
webscj Purchased

How often do you update the plugins in this theme? I have noticed that the Visual Composer is behind a few versions.

It would be nice to have the ability to keep this updated at the same time as the plugins is available.

ArtofThemes

Dear Webscj, You can open a ticket in our help desk: artofthemes.ticksy.com

Thank you very much & Regards,

Default-user
webscj Purchased

Thanks, just created a ticket for this: http://artofthemes.ticksy.com/ticket/183342

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Guys this theme has the exact features my customer is looking for. But for reading the comments here I have the feeling that you have low priority supporting this theme, is that right? Is there a estimation when the preview will be available? Is the Visual Composer issue solved, or is there a decision to drop it?

It looks very promising theme, just need to be actually working….

ArtofThemes

Dear Liat120, Firstly, Thank you very much for your kind words.. But, I could not find a solution to this issue.. I think that we have reached a solution soon.. Also, We want to support, everyone..

But nevertheless, I apologize for any inconvenience this may cause! Thank you & Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gregxter Purchased

When can we expect Warp update??!! Version 7.2 is already available and we’re still on 6.4.4 ??? You now we can’t update it ourselves so get the theme updated !

ArtofThemes

Dear Gregxter, We are working on resolving these issues. We have a plan like that. But yet, I think it’s early to say anything.

Thank you very much for your interest, Yours sincerely,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
babsesun Purchased

Please when are you going to update this theme? There are several updates needed. And please what is the situation as regards the compactibility of visual composer plugin? My site drags when loading, everything looks scattered at first before fully loading, this is my major worry. Please find a solution to these things.

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