An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by DoubleMThemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from DoubleMThemes:

We provide support in our forums as ThemeForest comments are not searchable and our support guys work just there

Support is only provided to verified buyers, so please, send us a contact message from our profile page.

Feel free to contact us.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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