194 comments found

I’ve been working with Wordpress for a long time and love the themes here on Theme forest! Best selection of premium themes.

This is an awesome theme and the support is fantastic! I’ve needed some CSS customizing as I turn up a new website and every ticket I open is handled within 24hrs. In a couple cases we had to go back and forth to make things work the way that I envisioned it, but they always come through!! Thanks Guys

http://www.growyourlocal.com/
vamtam

Thank you so much for your fantastic review!

I’m interesting this theme. Is it possible to add local languange? Is it difficult? Thank you

Default-user

Moreover, when using Google Chrome I cannot click on the tab “Business Look, Responsive Design, Video presentation or Contact us” to change the slide. Can use only the left/right arrow to change it.

vamtam

Hi the theme comes with pot file you have to only translate the strings. This is the standard WordPress method.

Chrome – I am on Chrome but I don’t have the issue. What is your OS, resolution and Chrome version?

Regards: Nikolay

Great theme 5 stars! quick question. Is there any css I can add to slightly adjust the logo up or down more? It seems just off a bit want it to be even with the menu.

Also is there an easy way to make a space for a banner ad on the top right header?

vamtam

Replied to your ticket.

Is it safe to update Woo to the 2.2 version?

Cheers

vamtam

Hi, yes it is safe. Make sure the theme and all the plugins are the latest version, including WordPress.

Here is a guide: http://support.vamtam.com/solution/categories/2296/folders/268518/articles/200952-how-to-update-a-vamtam-theme-and-the-bundled-plugins-

Please next time kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Default-user

Thanks Nikolay, I posted here in case anyone else was having the same question ;)

Cheers

Just purchased this theme but on installation I get blank screen. I loaded it through FTP and when I try to activate it – blank screen.

On checking the error logs:

Fri Nov 07 01:37:15 2014 [client xx.xxx.xxx.218] PHP Fatal error: require_once(): Failed opening required ’./wpv_common/wpv_framework.php’ (include_path=’.:’) in /var/www/vhosts/xxxx.com/ethan.xxxxx.com/wp-content/themes/makalu/functions.php on line 3

I have checked – all said files seem to be in place.

What could be the problem?

vamtam
Hi,

thank you for choosing our theme!

Please delete the folder and install the theme form the admin panel following this guide: http://support.vamtam.com/solution/categories/2296/folders/268518/articles/200951-how-to-install-the-theme-via-the-admin-panel-

Please next time kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

cegrecu Purchased

Hello Vamtam,

The theme I bought it look great, thank you.

You have another theme that is called Lawyers, can you please tell me what fonts you used on this theme (Lawyers), I would like to use for the theme already bought.

thank you again.

vamtam

Hi there, we use Montserrat and Libre Baskerville.

Regards: Nikolay

Default-user
cegrecu Purchased

Thank you!

Regards, Ciprian

Hi, I just sent a support ticket and waiting for help :) Thanks

vamtam

Is it not replied to? What is the ticket number?

HEY EVERYONE :)

Thank you for your interest in our theme!

If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased our theme, please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk 
 Knowledgebase
Installation Guide
How to Update Guide
Video Guides for Beginners

Thanks so much!

VamTam Team

Update Makalu 11

Updated: November 29 2014

How to update to Makalu 11

WordPress 4.01 tabs / accordions title fix
Various minor fixes and improvements

Changelog

Changelog Makalu



Hi, I got problem after updating theme to the latest version. I sent the ticket to your support dept. Hope will get it soon :) Thanks

vamtam

Hi, what is your ticket number?

Moagi Purchased

Hello quick question how do i add a sentence under a news items like in your demo? Am referring to the example on home page 1 that has the title “The face you will remember” i want to add text under the title like in your example.

Regards, Moagi

vamtam

Hi Moagi, this is an option of the shortcode Blog. You have 3 different styles with plenty of options.

Regards: Nikolay

Red99 Purchased

Hello Nikolay. Great theme, fab layouts and codes..thanks. Please can you help me with these quick questions on my TEST site.

Q1. Where to turn on post pagination for Blog Layout 3 page (my news page). I have 6 posts per page but 10 posts published ? The setting does not show if you choose ‘small images in columns’ Q2. Strangely some of my (standard) post types do not display the post snippet on the Home6 layout page.

Please see www.test.binary-magic.co.uk for test pages.

Thanks in advance and Regards

vamtam
Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Red99
Red99 Purchased

Nikolay, thanks for your help and I realise now about pagination of posts “you can’t have pagination and sorting at the same time”.

Just for info, I solved the problem with Post snippets disappearing. When I saved a post it added a [column] code. Manually removed [column] and snippet appeared again.

vamtam

Hi, saving a post shouldn’t add a [collumn]. Can you please open a ticket to have a look. I will need admin credentials.

Regards: Nikolay

cegrecu Purchased

Hi Nikolay,

One question please: How can I change the header text: Sitemap | Why Buy The Theme ?.

Where I find this code to change the text and link related?

thank you ciprian

vamtam
Hi,

thank you for choosing our theme!

This is a custom menu – you can customizes in Appearance – Menus

Please next time kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

The theme is WordPress 4.1 compatible

by
by
by
by
by
by