99 comments found

Is the theme compatible with the latest Wordpress 3.6 update?

jonathan01

We are still in the process of testing everything, but we haven’t found any issues yet with any of the other themes and they are all coded by the same person, so you should be good.

Thanks

Default-user

Thank you.

Jonathan,

I want to say that I really love the theme and everything that comes with it but I have one major complaint. When using the Theme Options page within the Wordpress Admin Panel, the “Reset” button is much more of an eye-catching call to action than the “Save” button. For this reason, I’ve now inadvertently hit reset 3 times now and without any JS or warning prompt asking “Are you sure you want to reset”, it resets. This is VERY frustrating. Even though I know what I want my design to look like, having to go back through and restyle everything after mistakenly hitting the reset is absolutely unnecessary. So what am I saying? In a future update (hopefully near), can you please:
  1. Make the “Reset” button less noticeable and attractive to the eyes. I know you’ve got good UX down so it’s sufficient to say, look at any blu-ray player, cable box, or any sort of component box and you’ll see the power button is much larger than the reset button, it’s just easier for us this way.
  2. Make the “Save Changes” much more attractive and eye-catching.
  3. Make a warning prompt or something that asks “Are you sure you want to reset all styles?” upon hitting the “Reset” button.

Please understand my frustration when I say purchasing a premium theme as awesome as this one, it’s disappointing that this one little thing makes for a backend that isn’t the same caliber product as what is displayed on the frontend.

Thanks for everything so far and keep up the awesome work!

Mike

jonathan01

Thank you for the kind comments and the feedback Mike, I’m really sorry you’ve had a bad experience with the theme options page. We actually integrate a 3rd party solution into the theme for the theme options and I believe, on our next update we will be updating the the theme options to the latest release of that particular feature, we will certainly check it out and take into consideration your comments.

My tweets stopped working. I have placed the div class=”tweet” code as outlined in the documentation and it was working correctly before. http://caricanary.com/contact/ Any idea what’s gone wrong?

jonathan01

Hi, that API was retired by Twitter back in June, you will have to Google this (as you have to set up your Twitter account differently) or just find a plugin that will work.

Thanks

caricanary

Is there an update for the twitter plugin you were using to meet the new API requirements? Or can you recommend a plugin?

jonathan01

Hi – no we are leaving that as an option for the buyer as there are so many plugins and half still don’t work and then most buyers have given up jumping through the hoops Twitter have put in place. I don’t have a recommended one at this moment in time but would suggest heavily reading support questions on a plugin before trying as I mentioned earlier people are still having issues unfortunately with so many that say they work and don’t.

Jonathan

Hi Jonathan,

My client just bought this template and we are now installing the demo. Unfortunately the Homepage slider cropping funtionality doesn’t work: http://217.199.187.64/foc-uk.com/?page_id=7 Would you be able to help us out with this?

Thanks in advance.

Ada

jonathan01

Hi – I’m not sure what you mean by cropping is not working, we don’t crop, if you set the background color as instructed and then stretch the browser window wider again – you will see the slider image will not go over the text areas underneath.

Hi Jonathan,

Hope you are well. My client just purchased your theme and installed the demo XML file with all plugins. Unfortunately the homepage isn’t right. The cropping functionality for the slider is not working, would you be able to help out me with this?

Thanks in advance,

Ada

Default-user

Hi Jonathan, Thanks for your fast response. I will ask my client for the purchase code to register in the support center, but in the mean time, could you please just have a look and tell me what’s wrong? http://217.199.187.64/foc-uk.com/?page_id=7 I do have all the documentation and files that came with it, I followed all the procedures on the PDF document. Maybe I missed something. Thanks again,

Ada

jonathan01

Hi again – support questions are only accepted and responded to once the purchase can be confirmed and only through the support center I’m sorry.

Once you submit your ticket we will be able to assist no problem.

Jonathan

Default-user

Coolio,

I just got the license code from my client. I will repost all the details on the Support centre page. I will attach a screenshot of the homepage, so it is easier for you to see how it looks on my side.

Thanks again and speak soon,

Ada

Hey Jonathan, Just a quick question this time: How can I exclude specific pages from showing up in the main navigation on the mobile version of my site? Currently it is simply picking up all pages that exist.

Thanks. Still loving Mammoth! Philipp

jonathan01

Hi – the theme uses the menu function built in to WP – we don’t provide a different menu option for mobile, if you follow your instructions on setting up your menu – the pages that show up there are the pages that you dropped into the primary menu.

Default-user

Thanks. Not quite what I was looking for but I found a way to make things work for me within the options the theme provides. Thanks.

jonathan01

It’s actually WordPress that powers menu not the theme – but happy you got things working!

jonathan

ginhut Purchased

Hi, what is the current version of this theme? I can’t seem to tell from anywhere specific and want to see if I should upgrade.

Thanks! Gina

jonathan01

I would simply look at header.php – if the date of the file is older than April 29th then you have the old file and should upgrade.

As I said we didn’t have version numbers old the older files, we are in the process of updating all themes with this feature along with many upgrades.

Many thanks

ginhut
ginhut Purchased

Oh sorry, I didn’t understand what you meant by introduce this. I will just upgrade and then know for sure. Thanks for your help.

jonathan01

You’re welcome – don’t forget we have a dedicated support center also for any questions:

http://cr3ativ.ticksy.com

Jonathan

Good evening from California. I am evaluating several themes at the request of a client. To that end, I have a few quick questions that I hope you can answer for me:

  1. Single page scrolling templates are great for story telling segments but not for a whole site of this size. Is mixing story-style pages (single page, parallax) with standard single-page sections (page.php) supported?
  2. Is it possible to create multiple parallax sections or is that a home page only feature?
  3. Are bulky JS files conditionally called on a page? Loading up the entire JS and CSS library for a slider on a single-post blog page is a waste of processing power.
  4. Does the theme use a hook/action model for child themeing or is it a get_template_part() model? Or is the code all inline in a few large files?

Thanks for taking the time to answer these questions. Without access to the theme code, it can be difficult to evaluate the flexibility and quality of a commercial product before purchasing it.

Best Regards, Ian Armstrong / Imperative Ideas

jonathan01

That’s an error from Twitters API – we don’t actually use that twitter feed now so we should remove as it’s the old twitter api1 that doesn’t exist anymore and isn’t part of the theme as we recommend users use one of the available plugins and do their own oAuthentication that is now required.

The other error is actually my missing avatar from gravatar – need to fix that it seems.

Jonathan

isarmstrong

No worries, again, I appreciate the fast replies. The only things I could critique are that if you aren’t conditionally loading assets when you enqueue your scripts, you should probably minify most of these scripts and stick them all in a single plugins.js file. Flexslider probably doesn’t need to be on every page either.

Overall though, this is a lot cleaner than most of the code I’m looking at today.

jonathan01

We actually have a large update coming out early new year as this is the last of our WP themes to be fully updated with more cleaner code etc – we never minify scripts as that’s bad for buyers and it’s best done by the buyer / buyers developer once they have finished tweaking everything. The conditional will be in place with the new update along with everything being moved to plugins for short codes / custom post types etc. Of course this is a free update to buyers.

Many thanks again.

Jonathan

Hi Jonathan,

I love the Gutenberg & Elite theme, so I guess I’ll love this one too. Just two pre-sales questions:

1. Is it possible to add the google translate widget in the header? (without the theme flipping) 2. Is it possible to put videos in the slider?

Thanks!

Ayla

jonathan01

Hi – there’s no reason why the translate wouldn’t work, we personally haven’t tried it, but I don’t see any reason why it wouldn’t be fine. As for the slider, we only use the featured image, so you would have to change the slider functionality in order to place videos in there.

aylaverheijen

Thanks, that’ll do!

jonathan01

No worries!

why do things not look right when i install it. fresh wordpress, installed the theme. first i notice the widgets menu item is gone. the site looks like it has no theme/style i get javascript error of no jquery?

Default-user

“jQuery is not defined ” , and it’s a fresh install. not to sure i am happy with this theme with all the problems it is having right of the bat.

jonathan01

Hi – WordPress provides JQuery, not a theme, that’s 100% not correct at all. Second, you have to set your theme up by either importing the content (fia XML supplied in your download) or setting the items in the theme options panel – you’re included instructions are exceptionally well detailed and you should follow them.

We don’t sell themes that don’t work, obviously, and therefore there is an issue somewhere. We are here to help but unfortunately you haven’t issued a support ticket (which is explained in your documentation, the item description page, the support tab and finally also on my profile page).

Please don’t scream and shout that all the things are broken, they are not I can assure you and so can my 30,000 + buyers.

Why not hop over to support, register and submit links to your site, info on your issues, but first sit down with a drink and take some time to go through the documentation, download and install the free plugins as part of your install and see where we are at once you’ve completed those steps.

We are here to help.

Jonathan

jonathan01

Thanks for submitting your ticket to the support center!

so, my review of this theme. I like the fact that they really work on simple is better. And it is. It’s nice and clean too. Coding looks nice and clean too so far, not bloated like a lot of themes on here. However, to date this is the most difficult theme i have ever had to work with, from trying to get things to look like in their demo to just trying to get things to look right and not slightly out of whack.

jonathan01

Hi Pixel, thanks for the feedback & the kind comments. I’m not sure why the functions.php file never fully loaded to your site, but that was the issue.

lluisot Purchased

Hello, Jonathan:

I can’t get the post extract in the blog page (it shows the full text of every post). What am I doing wrong?

Thanks

jonathan01

Hi – it sounds like you aren’t using the <!-more-> tag inside WP. If you have any other questions, please follow the link in your documentation and use the support center.

bgodnik Purchased

I say the same thing for all of your themes I purchased thus far. Beautiful, clean, modern design. Excellent code and superb customer support. Please keep it up.

jonathan01

Ah thanks so much – you just made my day buddy!

Hi, in the code of the “Single Portfolio” template, I see that if there is more than one “attachment”/image, instead of displaying the Post Thumbnail, a Slider with the different images should appear. That’s exactly what I need!

But how can I make this work? How can I put attachments into the Portfolio Item, so that they show in the Slider?

Thanks in advance!

jonathan01

Hi – all support is offered via the support center outlined in your documentation, the support tab of the item, the item description page and also my profile page – here’s a link for you also:

http://cr3ativ.ticksy.com

Please open a ticket and we will reply.

Also you meat want to checkout the documentation in clouded in the download which details most things.

Jonathan

hwrd Purchased

Hi,

Can this theme support a square logo or logo that is taller than it is wide?

Thanks!

jonathan01

Greetings – indeed it can. Depending on the size it should require no work or tweaking, if however it does you can just open a support ticket and we would help, but again it should have no issues.

Jonathan

lluisot Purchased

Hello.

I have a little problem with mammoth theme. I use the wpml plugin for multilingual sites and I’ve done staff items and its translations. I’ve done a Team / Staff page with cr3ativStaff template page selected. All is ok since here. The front page shows the staff items correctly. But when I do the translations of the Team / Staff page, the front page of each language shows the staff items in spanish (the original language).

May you help me, please?

jonathan01

Hi – you will need to open a ticket at cr3ativ.ticksy.com as detailed in your documentation with a link to your site and the steps you have taken thus far.

hi I have a client who loves your theme but would like to incorporate a shopping cart into it, as well as social contact point and a twitter feed. can you advise if this can be done with Mammoth please. thanks

jonathan01

Yes, we can support that, but because we don’t currently show any of it, you would need to adjust the CSS styles if you wanted it to match in more with the site.

Hey,

I’m very happy with my purchasing decision. The backend functionality looks great. So far I’ve just encountered just one issue. Please have a look at http://www.murray-macgregor.com.

When using only one slider image the images drops a bit. How can this be resolved?

Thanks for your help, Philipp

jonathan01
Hi Philipp and thanks for the kind comments, please remember this is a comment area, not a support area. You can follow the link in your documentation to open a ticket should you need any further support, but since you are only ever planning to use 1 image instead of using the ‘slider’ area – you would need to adjust the margin to be something like this (you can place this in your Custom CSS box under theme options: .slider {margin: -117px auto 0;}

Hi Jonathan,

I really like the design of this theme. I have 2 pre-sale questions.

1. Is this compatible with wordpress 4.0? 2. Is it possible to integrate woo commerce without allot of hassle?

With kind regards,

Ashwin

jonathan01

Hi, yes it is compatible with both. However, it’s not styled for WooCommerce plugin so if you want it to match in you would have to add the appropriate CSS

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