Cr3ativThemes

Cr3ativThemes does not currently provide support for this item.

109 comments found.

Hi,

We just purchase this theme, installed it, and pulled in the demo xml file, but it doesn’t pull anything in but and about page and some layout colors:

http://www.wardstileworks.com/

Does this not pull in the slider or any other actual pages, callouts, content, shortcodes, etc?

Thank you!

Hi – please use the ticketing system for support so we can better assist you.

Hi!

We have purchased the them and are still setting things up, and realized that the homepage slider is hidden in mobile view. We do not wish to hide the slider, we would like it to display even on mobile devices. Is there a setting to make sure it displays on mobile as well?

Thank you much!

Hi – please use the ticketing system for support. The slider is hidden from view using CSS as it takes up way to much prime real-estate on the smaller devices.

Hi!

We have purchased this theme and are setting up the portfolio. Can you let us know how to change/remove the css that causes the portfolio images to be black and white when not being hovered over? We’d like them full color at default but keep the slight opacity on hover.

Thank you!

Hi – try this – in the custom css box under Appearance > Theme Options > Custom CSS place this: a img {filter:none;}.

If you need anything further please use the support link in your documentation.

hi! that css worked, but had to add !important to it:

a img {filter:none!important;}

thank you so much! :)

You are welcome! :)

Does the Mammoth theme have a option for mobile to make a Three Line Menu Navicon? Thanks!

Hi – currently no, it’s just a select menu as the mobile navigation. You could request a quote for a customization to change this or customize this yourself if you are familiar with HTML, CSS and PHP.

Hi, I’m thinking of buying this theme for a client but want to learn a few things first: – For the portfolio page, is there a way to change the layout so there are 4 columns of portfolio blocks rather than the 2 shown in the example? – Same of the staff index page, Is it possible to adjust the columns there and make the images a bit smaller? If so, can these be accomplished within the theme settings or would I have to use CSS? Thanks in advance!

Hi – absolutely you can do this with CSS. Unfortunately it’s not a theme option. If you decide to purchase and need assistance with a couple of small css tweaks (such as this) you can nip over to the support area and we’d be happy to help.

Thanks for getting back to me so quickly. Sounds good!

Hi, i just bought this theme for a client. Don’t know why but when i resize the screen to view the mobile version there is no menu displayed. Any solutions?

many thanks

Hi – you don’t show a purchased badge? Maybe you used a different account? As directed in your documentation, please open a support ticket at the support center after confirming your purchase verification code. Thank you!

I’m troubleshooting for a friend who purchased this theme and my problem is that the social icons are not loading properly. Instead of images appearing, it only shows the letters. For example, I have the letter “F” entered in for social icon 1, and instead of an icon on the page, it just shows the letter “F”. How can I resolve this?

Sounds like the site is having trouble displaying SVG files. You can correct this in the .htaccess by placing this:

AddType image/svg+xml svg AddType image/svg+xml svgz

If you need further support, get the license # of the item off your friend and open a ticket at cr3ativ.ticksy.com

UPDATE! V2.5.1

Greetings everyone,

we just pushed a new BIG update to this theme. For those upgrading their version please ensure you read the documentation for suggested methods of updating as the built-in CPT have now been replaced by free plugins for the slider and portfolio sections:

Update on 05/20/16 – v2.5.1 NOTE TO CUSTOMERS: This is a full point upgrade. Please review the documentation BEFORE making any changes! Built-in Portfolio and Slider items are no longer supported, you will need to review the documentation on how we suggest switching. New responsive menu added – please name your menu primary (if it’s not already).

You can view the documentation here

Thank you!

demonhawk

demonhawk Purchased

brilliant theme! but one little problem: my portfolio doesn’t show up in my homepage (i choosed home #3 as standard): www.textspektrum.de maybe you can help me out

Hi – can you please open a ticket at cr3ativ.ticksy.com with a link to your site and an admin login please?

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