An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, mustachethemes, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from mustachethemes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
Do you offer support for this theme?
We believe every client should be happy, so we’ll do my best to assist all of you with whatever issues you have with the template. We’ll answer questions about minor customization as well, but not for some more advanced customization requests or re-design requests. If you have any issues with 3rd party plugins, we suggest you to contact the plugin’s developer, as he knows better the code of that plugin and can better assist you.
Are the demo images included?
No, the content is for presentation purposes only and it’s merely an example of how your website will look, but you need to use your own images. Buy them here: http://photodune.net/
Is this Template responsive?
Yes the template supports multiple platforms, which makes the website look attractive on desktops, tablets, smartphones, and other mobile devices.
Are the psd files included?
Yes, 4 psd files.
How many Predefined color stylesheets I will get?
- Light / Orange
- Light / Blue
- Light / Green
- Light / Red
Is the newsletter form working?
Yes! Once the user complete the newsletter form you get the information into your email account.
Is the “Request information” form working?
Yes! Once the user complete the form you get the information into your email account.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.