349 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I can’t seem to upload an image to my header or logo anymore? It was working fine last week but when I went to upload a new image (.png, 688KB) this week nothing is uploading at all anymore.

Any ideas?

Thank you!

tommusrhodus

Hey there,

What’s changed since last week? The theme wouldn’t just suddenly stop letting you upload items, have you installed or updated plugins etc.

Cheers

Default-user

Hi again,

Thanks so much for getting back to me! I’ve actually figured that last problem out ( think I was uploading the wrong dimensions) but now I have a new problem!

I can’t get the EXIF metadata to disappear from the carousel on the homepage? I have unchecked the box in Media Settings -> Image Gallery Carousel -> Metadata but it doesn’t seem to be making any difference.

Any idea?

Thank you!

tommusrhodus

Hey there,

Is the carousel generated by a plugin or by the theme? I don’t think anything in the theme handles EXIF data.

Cheers

Default-user

Not sure if it’s the theme or plugin – it’s in the main Settings -> Media -> Image Gallery Carousel ….?

One other question, what are the exact dimensions of featured images I should be uploading to get equal squares on the latest posts page grid? As you can see here they are currently appearing at different sizes – http://joanneobriendesigner.com/television/

Again, thank you :)

tommusrhodus

Yeah, that’s a plugin :)

Ensure your featured images are at least 440×330px

Cheers!

Default-user

Thank you so much! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

We’re interested in buying your theme. Could you clarify those things for us please:
  1. Showcase portfolio: When you hover over an image, can we add a third line to mention the brand of the product: name / category / brand?
  2. Is it possible to have images that are fixed, that wouldn’t go down whenever new images are uploaded? And can we have sliding images instead of just one?
  3. In the product detail page, can we add a custom button next to the social buttons?
  4. In the product detail page can we add “related projects” at the bottom of the page?
  5. Thank you!
tommusrhodus

Hey there,

By product do you mean project? Or are you talking about the shop area of the site?

Cheers

Default-user

Hi, sorry for the confusion, I am talking about the project. We don’t need the shop area. Thx!

tommusrhodus

Sweet :)

1. Yep.

2. You can control image order with a plugin, but no, it’s only a single image.

3. Yeah with a tiny bit of theme customisation.

4. Yes, but only if you’re not using the animated post loading, with a standard page refresh (see classic portfolio, showcase portfolio can also do this) you’ll get related projects.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Greetings,

I have an open ticket (4393), almost a week old. If you can help me with that, I would appreciate it. Thank you.

xx I bought the Marble-Flat Theme and when I fill the “Need Premium Support and Auto Updates ?” section. The purchase is invalid.

I’m using the code that is in the downloaded plain text. I downloaded this code from: Themeforest Account > Downloads > “green download button” > License certificate and purchase order xx

tommusrhodus

Hey there :)

1. That ticket ID is not one of my own, you must have left a ticket with Envato rather than at my support site, so there was no way for me to reply :)

2. Because revolution slider was included in your theme download, you don’t have a standalone license for it, so you’re not entitled to those extra features (provided by the rev slider guys) don’t worry though, you don’t actually need to do this registration.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When I installed Woocommerce my admin went blank. Any ideas?

tommusrhodus

Hey there,

You need to increase your PHP memory limit, here’s how: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Cheers!

Default-user

Thanks! It worked.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

- Would it possible to link “testimonial” to specific “product”?

- if yes then would it be possible to display testimonials from “testimonial page” on “products page” above “related products” section

Testimonial page: http://demo.yithemes.com/socute/testimonials/

Products page http://demo.yithemes.com/socute/product/casual-t-shirt/

tommusrhodus

Hey there,

No, sorry, neither of these are available in the default marble theme.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
MyraD Purchased

Hi, I’m trying to get a (small) rev slider in a page with the page builder, but it doens’t show (I see a grey block). I pasted the code into a text block.

The slider does work when I paste the code in the editor. Is it possible to make it work in the page builder?

Thanks!

tommusrhodus

Can you please provide a link to the page in question so we can take a look?

Cheers

tommusrhodus

Please use the “disable autop” checkbox on the text block, this should then work just fine :)

Cheers

Default-user
MyraD Purchased

Correct! Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
MyraD Purchased

Hi, about the text in a rev slider; it changes when logging out wp. E.g. when selecting “large bold white” it is text without serif (open sans?) But live I see a text with serifs (Times new roman?). Checking elements css It’s also open sans.. but that doesn’t show? www. mironthemoon .nl nieuwesite

tommusrhodus

Your site is correctly showing open sans:

Cheers!

Default-user
MyraD Purchased

Weird, because I’m seeing: http://awesomescreenshot.com/0bb33tyh92

On my mobile phone I see open sans as well, so prob my computer is not working well..

Thanks!

tommusrhodus

Try clearing your browser cache or have a try in another browser, but looks cool for every browser I can test here :)

Your site is also looking very, very nice :)

Cheers!

Default-user
MyraD Purchased

Thanks for the compliment, but on another laptop it’s the same, as well in IE and Firefox browsers (I use Chrome). It has always been open sans, so clearing the browser cache has no effect. What else could I do?

tommusrhodus

Hey there,

Sorry, a little confused there, are you saying you’re getting the same result across all browsers?

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
chrisc87 Purchased

Hey there,

Is it possible to add the same filter thats on the Classic Portfolio to Shop Showcase?

I could really use a filter that can sort by category or meta tags!

tommusrhodus

Not at the moment, I’ll make a note of this though and see if I can add this as a theme option :)

Cheers!

Default-user
chrisc87 Purchased

Ah alright.

Btw, I can’t seem to figure this out.If you take a look at my page here, there is a scrolling feed above my Footer:

http://www.hayhayhayama.com/about/

Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Nullam id dolor id nibh ultricies vehicula ut id elit. Praesent commodo cursus magna. Nikolas Brooten

What is this and how do I edit or get rid of it?

tommusrhodus

That’s a “testimonials” block in the page builder, it’s being added to your page either from a child page, or from within the page builder template you’ve already added.

Cheers

Default-user
chrisc87 Purchased

ahhh found it. thanks mate!

great layout to work with :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gwenaelleb Purchased

HI, I’ve bought your theme and i would like to change the text “load more” from the home showcas but i can’t find the file were i can change it. Can you tell me were i can find it please?

thank you.

tommusrhodus

Hey there,

Check out /ebor_framework/theme_functions.php in the theme files.

Cheers!

Default-user
gwenaelleb Purchased

thank you! cheers!!

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