revaxarts

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220 comments found.

How does it work, a pre-sales question? do you have a video tour guide for it ?

I purchased this template and really like it BUT I’m not able to change the Headline font in the code. Since I am using MailChimp, do I have to use their fonts??

I just want to ask something to get it straight before I purchase this product:

Will I only get ONE email template to use? I like the drag and drop builder, seems very convenient, but can I only do this once? From the comments it seems like that is the case.

For $19 – I can create one template. Each time I want a new template I have to pay another $19?

Thanks.

Hello. When buying the template I can do several parcels or the value is for each shipment? The idea is to make multiple submissions to a single customer.

Hello—

Trying to connect to Mailchimp API but keep getting “Mailchimp API isn’t available at the moment”

Thoughts?

Hi,

Pre-sales question.

Is this readily compatible with Aweber?

If not, can I still use this in Aweber somehow?

— Raj

Hi I bought today the template and the builder and uploaded on my own server.

When testing suddenly it start giving the message “OOPS… SOMETHING WENT WRONG HERE”.

How can I fix that?

I was supposed to send a campaign today and the piece of the e-mail was meant to be constructed with this builder.

Thank you

Hi, I bought but when I open the template builder I get an error that says it cannot connect to the server. Please advise, thanks.

Hello,

I bought yesterday the template builder – in the preview version the newsletter ist responsive, but after downloading the file as html – then it is not responsive. Is this a bug or do I something wrong?

Thanks

seems seller is not responding to questions here?? Doesn’t look serious..

I also checked and found it is not working correctly.

Hi, looks great. Does anyone have any experience using this with send.co? Any issues or does it work smoothly?

Hi Does support this theme from RTL?

Grateful

milkbar

milkbar Purchased

Hi, I am getting an error message on mailchimp. On the pricing table ‘basic, pro etc’ one of the boxes is greyed out and says ‘editing disabled’

I’ve seen this before and would like to know how to fix this as it’s an important part of my newsletter design.

Thanks

HI!

This is odd, I’m sorry

Have you contacted MailChimp about that issue? My templates were tested and worked with the editor

Thanks!
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HELPDESK | NEWSLETTER | TWITTER

YGE

YGE Purchased

I bought this product and I’m very disappointed Just very little customizable No answer from the seller to my questions

Not serious

Time and money lost

Hi!

I’m sorry for my absence the last month but cause of private reasons I wasn’t able to answer support or do my usual business.

Can you please resubmit your support request to speed thing up?

Thanks!
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HELPDESK | NEWSLETTER | TWITTER

how can i use it? can i install to wordpress

Hi!

If you’re using MyMail you have to upload the market_for_mymail.zip file via Newsletter => Templates

Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER

Dear Xaver, can you please help us with an color schema error with the Market Template, I am using the last version for MyMail and Market. Please, reproduce the error like that:

1. If you select and set colors from the Palette color and SAVE, you will se the schema of color a keep it ok. Mymail respect the colors schema.

2. BUT If you modify manually any color for any component, example.. edit the color for button and headings, and Save the newsletter. -> Now you will see how the color for ‘Lines’ disappear and sometimes is not possible change the colours correctly for ‘Contrast Link Color’.

I appreciate your help, because it is really a problem..once you have the newsletter almost ready and after is not possible change the colours correctly.

Thanks for your support and comments.

Hi!

I’m sorry but that’s one of the limitations MyMail templates have. I’m happy for any feedback and try to improve this as best as aI can

Thanks for the feedback!
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HELPDESK | NEWSLETTER | TWITTER

Hi Xaver, umm but Why if you change the color of any element using the mouse and selecting any color from the palette and save, every work works fine..! But if you do the same result editing manually the ’#color’ Or well just making a copy-paste action for a color taken from other element and after save, you will see how the color schema is affected and sometimes disordered… I can’t understand the difference between these ways to do the same result ? so.. it always works if you use the mouse to get a color from the palette…. I can’t see this behavior related with the Limitations MyMail that you mentioned before.

There’s a hidden textarea with modules which also get a color update. This is maybe the reason

Does it support hotspot / image maps?

Although there’s no dedicate module included it should work. Check this article for more info

Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER

Dear,

1- Regarding Template Builder 2 and My Template Builder, is there any restrictions on using them .. time based or number of templates to create.

2- I am seeing several comments that the templates are not responsive … is that true.

3- A lot of comments are complaining regarding issues with mailchimp … should we expect any problems?

4- Is there a refund policy if we found any problem.

5- What is the support you provide after purchase, i can see there is no one replying on users comments

Hi!

1) No, there are no restriction in terms of amount you create.

2) The templates are responsive although they show their full responsiveness only on mobile phones. Please check this article

3) I don’t have problems on MailChimp right now but if you expecting any just let me know and I’ll investigate

4) If the template doesn’t work as described you can request a refund directly @ Envato

5) I do my best do keep up but since I’m currently on a journey it may take some days to get a respon

Thanks!
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HELPDESK | NEWSLETTER | TWITTER

Internora

Internora Purchased

In the preview option from Mailchimp the template doesn´t look responsive. I would appreciate your feedback in this issue.

Hi!

please check this article

Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER

Hi, Can I use it with prestashop? If I copy/paste code in prestashop mail, it will work properly? Thank you

Hi,

Sorry MyMail is WordPress only!
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HELPDESK | NEWSLETTER | TWITTER

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