173 comments found

Shugah Purchased

I’m having the same issue so I sent you a note about it on the board. Please let me know how to fix the spacing or padding within the template so that it displays exactly as it does in preview. Thanks.

Shugah Purchased

The developer does not respond to multiple requests sent to his direct email address, his support page, his twitter account or this board. Purchase at your own risk. I’m requesting a refund. :(

revaxarts-support

Hi Shugah!

Sorry for the delay! I’m currently have a huge support queue and cannot process all request right on time

For what I can see you had problems with MailChimp and the template and I’m currently waiting for a response of MailChimp Support regarding this issue.

I’ve encounter some issue with the MailChimp Editor in the past but since this is something I can’t influence I can’t really give support in this manner.

My templates have all been tested with Litmus and manually on certain ESPs and wouldn’t be successful if they have major problems with them.

Hope that makes sense.

Thanks for understanding!
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Dear All,

How can we update this template for MyMail plugin?

Regards,
MOSTASHAROON

revaxarts-support

Hi!

You can simple replace the files via FTP. keep in mind you have to update old file if you have changed them!

Hope that helps!
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MOSTASHAROON

Thank you for your quick response.

Can you please explain to me replace which by what?

In the market folder I have the following;

img (folder) colors.json (file) index.html (file) notification.html (file)

Where should I go in the myMail plugin folder to overwrite its files and folder by these files and folder?

Also which file needs to be updated ?

revaxarts-support

Hi

There’s a “market” folder at wp-content/uploads/myMail/templates

which contains the files.

As mentioned you should backup the old data if you have modified them!
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S0N1A-M Purchased

I’m having the same problem and have tried using template builder. Just purchased this and seems unusable at this stage if I still need to fiddle around with html. Looking forward to a reply.

revaxarts-support

Hi!

Yes, you should have HTML skill when working with email templates. You can also use an editor of your ESP

Hope that helps!
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Hi,

Question before I buy this item.

Are the above problems regarding Mailchimp resolved?

Thanks.

Robbert

revaxarts-support

HI!

Sorry about which issue do you talking about?
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Pre-sale Question:

Does this template work with the email platform Mail Dog? Thank you!

revaxarts-support

Hi!

If Mail Dog can handle HTML emails it should work. Please make sure this is possible!

Thanks!
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it looks like this is not what I’m looking for, I just bought it right now, any way to get a refund?

revaxarts-support

HI!

Sorry this didn’t work for you!

I’m not able to handle refunds so please contact Envato directly!

Thanks!
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fpm1090 Purchased

Does this template work with Madmimi? Thanks, Ferenc

revaxarts-support

Sorry, no support!
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I am tying to get the template builder but when I enter my purchase code it says it is invalid. Please help!! Thanks

revaxarts-support

Can you please send me the code via my profile page so I can check?

Thanks!
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Hello, How do I use this set this template up with Mailchimp

revaxarts-support

You should use the template builder to upload it to MailChimp!

Hope that helps!
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Hello, I downloaded this template as part of the Christmas special so I do not have a purchase code. How do I use the template builder without one?

Thank you so much for making this available. It looks great and I can’t wait to start using it with MailChimp.

Thanks.

revaxarts-support

Hi!

Sorry, this is only for buyers.

You have to upload the template builder to your own website

https://help.revaxarts.com/how-can-i-upload-my-template-to-my-website/ Thanks!


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Thanks for offering this as part of the Christmas special! I am excited to use this. Could you provide me with a code to access the online template builder? Since it was part of the giveaway, I did not receive a code.

revaxarts-support

Hi!

Sorry, this is only for buyers.

You have to upload the template builder to your own website

https://help.revaxarts.com/how-can-i-upload-my-template-to-my-website/

Thanks!
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We tried StoreMail recently and found out (expensive mistake), it will not use contents from Posts / CPT’s etc.. like the default ‘mymail’ template will ?

Will this template / template builder allow WP content from Posts & importantly CPT’s like the default ‘mymail’ template ?

R

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