173 comments found

jcoulaud Purchased

Hi ! Very nice template !

I just have one problem. When I look at the template on my Gmail account, I can’t see the lines which separated the block if you see what I mean.. But I can see those lines on my Mail App (on my iMac).

Have you an idea ?

Default-user
jcoulaud Purchased

But I did not check “inline CSS” actually ! I’ll try

Default-user
jcoulaud Purchased

It works, perfect ! Thx !

revaxarts

ok, great!

In responsive displays, i am trying to center-align the text using the 2-columns layout snippet from template maker.

If there is enough text to cover 100% width, the text will be aligned correctly. However, with shorter text, the td won’t stretch to 100% and alignment will be off (see photo).

\\

Is there a css fix?

revaxarts

You could add an extra class to the td and target this class in the style section with width:460px !important; and width:310px !important;

simonswiss

Yup, that worked, thanks!

Not sure why width:100% !important; didn’t work, but the specific widths for both media queries worked a charm.

Thanks again!

revaxarts

Ok, great!

is there a Christmas template in the pack ?

revaxarts

No, Sorry!

can we replace the to newsletter Text Heading with am image. if yes, how?

revaxarts

sure, just replace the element with an img tag

Hope that helps!

Default-user

any example

revaxarts
Search for
<td rowspan="1" align="left" valign="bottom" class="h1">
    <span>Market</span>
</td>
and replace it with
<td rowspan="1" align="left" valign="bottom" class="h1">    <img src="YOUR IMAGEPATH" width="100" height="50" alt="" />
</td>
xlt2010 Purchased

Hi, where I can found instructions on how to configure it to work on my server? I use Aruba and I receive an error when loading the files at the beginning.

[link removed]

Thank you!

revaxarts

Sorry I have to flag your comment. Please don’t post links to the file!

Also use http://rxa.li/support for questions. Thanks!

Default-user
xlt2010 Purchased

I need to specify special permission on Aruba? I get some strange errors.

checking server configuration…

Pop-up: No response from the server! Would you like to check the configuration? Click on: Yes

Error page:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

However if I click cancel it works, I see the preview all + the 3 Steps. I can’t DOWNLOAD so i must copy the code.

revaxarts

Sorry don’t know Aruba.

You have to upload your template to the server anyway!

This template does not seem to be responsive on the Galaxy S4. Do you have a media tag to add for the Gs4?

revaxarts

The reason you don’t see a responsive template is media queries look like this

@media only screen and (max-device-width: 480px)

while on my demo sites for I use

@media only screen and (max-width: 480px)

This is required that only devices with a max device width of 480 pixels use the responsive feature

To allow media queries only on that devices (which they are made for) helps to get rid of unexpected results in Thunderbird and Apple mail.

You can remove the “device” from the media query to see how it looks in the browser

Hope that explains it!

Thanks!

Default-user

I know that the responsive is not working in the browser because of that, but on my Galaxy s4 Android phone in the email program the email is not showing as responsive like it is on the iphone 5’s mail program. So i was figuring obviously since the screen is in a larger pixel format than the iphone, that an extra media query would need to be added.

revaxarts

you can increase the number (480) to the width of your device

Does the template builder install into MailChimp so that while in MailChimp, you can easily create and modify layouts?

revaxarts

No, It’s a standalone sw!

I am new to responsive email template building. I am using Adestra. Is it as simple as creating the layout that I want and placing the html into Adestra. And then edit the text and place images whilst in Adestra, and this will then be a fully responsive email.

revaxarts

Hi!

I don’t now Adestra but as long as it supports HTML you can use this template

Please ask the support of Asestra for more information!

Thanks!

After completing a basic newsletter layout in your Template Builder I try to upload to Campaign Monitor and get this error message:

“You need have at least one singleline /, multiline / or img editable=”true” / tag in your template. Without these, your clients can’t add any content to their emails (and are better off sending a regular campaign instead of using a template).”

Do I have to edit the newsletter in HTML even though I checked the box that says “use CM editor for layout”.

Apologies for my basic tech skills & Thank You for your help!

revaxarts

Hi!

Do you uses any modules? Maybe your server cannot handle the upload or alters it. Can you try with http://mytemplatebuilder.revaxarts-themes.com/

Thanks!

HI,

I’ve downloaded the files and when I view them in a web browser on my localhost the examples (e.g. version1/big_intro.html) doesn’t appear to resize responsively when I change the browser size.

Any ideas why this might be?

Many thanks, Chris

revaxarts
The reason you don’t see a responsive template is media queries look like this
@media only screen and (max-device-width: 480px)
while on my demo sites for I use
@media only screen and (max-width: 480px)

This is required that only devices with a max device width of 480 pixels use the responsive feature

To allow media queries only on that devices (which they are made for) helps to get rid of unexpected results in Thunderbird and Apple mail.

You can remove the “device” from the media query to see how it looks in the browser

Hope that explains it!

Thanks!

Dumb question, Trying to understand the way I should use this. If I want to customize colors, add photos, insert my custom text should I do that by modifying the html directly? What am I exactly buying here? In other words I want to start creating my own newsletter and I’ll be using mailchimp to send them… do I need something else to start creating this? or just with these templates I should be good to go? this is a new world for me… thanks in advanced

revaxarts

Hi!

You’re buying (or you have bought) the template with all it’s variation and the template builder which helps you to generate the layout. After uploading to MC you can edit it there.

You can change the content via HTML too but the template builder wasn’t designed for this purpose

Hope that helps!

How to I delete pending subscribers? Why does not the system remove pending subscribers after a given time? Please reply helping to reduce spam

Now that I have purchased it how do I access the Template Builder?

revaxarts

Hi!

The template builder is located in the _tempaltebuilder directory or online via a purchasecode here: http://mytemplatebuilder.revaxarts-themes.com/

Thanks!

My apologies, wrong comment section. Template is great!

revaxarts

HI KBS!

I’m sorry for the troubles. Unfortunately the Support system has changed last year and is now located here: http://rxa.li/support

Can you please send me a message or describe your problem again?

Thanks!

Hi,

Great work, I use mailjet instead of mailchimp, can you add connection to mailjet as well please?

revaxarts

Hi!

I’ve never worked with Mailjet so I have no idea how their editor works. I’ll put it on my todo list though

Thanks for the feedback!

Also, I have removed the word device from line below: @media only screen and (max-width: 480px)

although when I use the preview button it shows it is responsive, but when the actual email is received, it is very un-responsive. Please advise ASAP cos I need to send emails today and if it not what I am looking for then I would need a refund.

Default-user

BTW, I have tested on both mobile devices and desktops, after sending the emails out, I use mailjet for my purpose which allows HTML emails

revaxarts

Hi KingKenny!

On which device are you testing? I’ve tested with Litmus were they show up correctly

Thanks!

Hi, I’m having trouble editing the buttons read more:

I created a template with custom color as it has in the documentation, I created a version 25, added color in the JS file and so far so good. But now I’m inserting images and customizing within Mailchimp and I’m having trouble editing the button. In reality he has to stay in the color pink. Before editing the button, he is correct in pink color (see image mc.png).

But when I edit the button all the buttons it back to blue. Where am I going wrong? (see preview.png image)

Any idea?

revaxarts

Hi!

Seems the buttons inline background color get changed or overwritten. Have you altered the CSS somehow?

You can always edit the raw HTML if the editor cannot handle that. Please contact MailChimp Support for further assistance!

Thanks!

Pre Sales question Is your product compatible with http://www.dotmailer.co.uk/?link=logo or http://www.dotmailer.com/ Might not be known to you, but a very popular Corporate Email marketing tool

revaxarts

HI!

If this service supports HTML email templates you can use it. I don’t know about customisations and editable regions though

Thanks!

Hi I sent an email, but never received a reply to my problem. I looked through the docs, but nothing there. I have made a template in Mailchimp from the builder. I added two sets of text boxed with images wrapped inside. Now the image have dimensions on them, but when I click the edit button, the images are not there to change. Can you tell me how I can get images in the text boxes, with inset images, please. Thanks

revaxarts

Hi rob!

This is unfortunately a problem by MailChimp. Please first remove the whole text, insert change the image, and re insert the text

Hope that helps!

robCODE

I will do a test, but I didn’t quite understand what you meant by “insert change the image”

revaxarts

sorry, that was a typo:

  • remove the whole text (to “reveal” the image)
  • change the image
  • insert the text again

I just purchased the template and for some reason the file is rendering corrupt using WinRar. Any suggestions?

revaxarts

Sorry about that!

Can you please re download it or use 7zip to extract files?

If this problem still occurs please contact Envato support

Thanks!

by
by
by
by
by
by