934 comments found

GOOD AFTERNOON!

We are delighted to provide the most prompt and knowledgeable customer service and support to all of our customers. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.

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- Astoundify Team

Hi,

Once the seller contacts an author on the author page, what happens exactly? Is the messaging system internal or external?

Default-user

2. Does this support pre approvals? Or something similar to fiverr when they can say the work is done.

Astoundify

Hey there,

1. It is external; they are sent an email and communication is continued through that method. This is controlled via the Frontend Submissions plugin and there are thoughts about adding an internal messaging system in the future.

2. Unfortunately not, sorry.

So you do want Pre-Sales questions here?

I put one several days ago (one page back), that has gone unanswered. I’ve also tried emailing you twice through your author page, but still have not been answered on why the pages aren’t scrolling on some browsers.

So do you pick an choose which pre-sales questions you answer? Just wondering if my question didn’t meet the grade needed to be answered, or something like that?

Again, I posted a few questions, one page back, several days ago, that still hasn’t been addressed.

Thanks

Astoundify

Sorry about that. We’ve answered your initial inquiry.

homme143 Purchased

Hey,

I would like to know if the Registration page is meant to go to a Wordpress registration page – and Login page is supposed to go to a Wordpress login page? Thanks.

Astoundify

Hey homme, Thanks for purchasing one of our themes! We can’t thank you enough.

If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.

Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.

Cheers!

Astoundify Team.

Hi there,

Is there a way to use the theme for NON digital products? Thanks, Charlie

Hi,

Is there a way to use NON digital shippable products. And can be change the author word in the theme to seller.

Like author since should be seller since?

Is that possible.

And can we have a message box of single product page as well?

Thanks, Mohammed

Astoundify

We have a tutorial on how to create a tangible/physical marketplace. I would recommend reading and watching the tutorials.

Video Tutorial: http://docs.astoundify.com/article/20-setting-up-a-physical-marketplace-with-marketify

Documentation: https://easydigitaldownloads.com/docs/setting-simple-shipping-frontend-submissions/

News Article: https://easydigitaldownloads.com/blog/simple-shipping-version-2-0-now-supports-frontend-submissions/

It is simple to change the word author to seller in the theme settings.

Hello, I am planning to buy the theme, two problems here for me, is there any modification available?

1. Your header is too large dominating the content. Is there any option to reduce the header height? 2. The post page title is in the header, I want it in the body just above the post. Is it possible without lot of customization? Can I I increase Search bar size and bring it ti Header Area? 3. Is there an option available to include to “Make an Offer” with “Buy Now” option? If people like some product If they want to propose different price they could use Make an Offer option. Please let me know. Thank you!

Hello, I am planning to buy the theme, two problems here for me, is there any modification available?

1. Your header is too large dominating the content. Is there any option to reduce the header height? 2. The post page title is in the header, I want it in the body just above the post. Is it possible without lot of customization? Can I I increase Search bar size and bring it ti Header Area? 3. Is there an option available to include to “Make an Offer” with “Buy Now” option? If people like some product If they want to propose different price they could use Make an Offer option. Please let me know. Thank you!

Physical products – is there a function that allows the seller to enter details of their product? For example: condition, size, color, etc.

Thank you in advance!

Astoundify

Easy Digital Downloads only supports one variable example: just size. not size, color.

Default-user

That might be a deal breaker. Can you think of any way that we could allow a seller to specify more than one variable?

Astoundify

Yep, many people say the same thing, this is an issue with Easy Digital Downloads (Limitation of the plugin) Unless I’m missing something you might want to chat to the Easy Digital Downloads developers.

Hello,

Love your theme deeply. Just pre-sales question here. I like your theme with Marketplace bundle from EDD, is all the add-on like (FES, Reviews, Commissions, Points and Rewards) that show on your demo page included on this theme? or do I need to buy it separately?

/regards

Astoundify

Purchase it separately, the theme does not include plugins.

When a customer clicks the BUY button (to buy a stock photo) I would want to send them to the page of my stock photo agent for that photograph. Can this be done rather than taking payment via Marketify?

mobytelab Purchased

I purchased the theme, it’s good. I imported the data, but it seems the page “Become an author” not found. Please let me know how to get that. Thanks.

Astoundify

Please get in touch with support so they can help you with the “Become an author” page.

If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.

Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.

Astoundify Team.

great theme…..unfortunately only for online downloads. I need a similar theme for “also” real physical products….like a sistercompany of ebay in the netherlands…..http://www.marktplaats.nl/

BusinessNL

I will wait patiently

BusinessNL

I hope it will be a truly revolutionary new theme ;-)

May i know how do we edit the “shop page”? I want to change the default 4 products per row to 3 products per row (in the “Shop Page – All Downloads” Section”). Thanks!

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