1108 comments found

mgtaylay Purchased

Hi,

(1) My Site Show this message “Easy Digital Downloads needs to complete a database upgrade that was previously started, click here to resume the upgrade.”

i click in “here” but nothing change , always show this message , How to Solve it ?

(2) My Site are using MarketifyVersion: 1.2.1.1 , i think this is not update version ?? if there have any new version how to update it ? i never see any update .

Default-user
mgtaylay Purchased

Thz For your Help !!

i have another problem

i want to create author profile page like your demo “https://demo.astoundify.com/marketify/vendor/zedpromedia/”

but i don’t known how to do it

my site are happening like this “https://www.pemstore.com/vendor/admin”

plz help me

Astoundify

Hey, can we please keep our communication inside the support system? It’s not efficient for us and you to provide information in two different channels :)

It sounds like you need theme support. The ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-sales questions. Your question is regarding the author profile page and should be directed to our support department for help.

If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.

Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.

Default-user

Hi,

Thz for your help , now i solve author page problem . but i have another question :( if customer do “sign out” redirect to WP-Sign in page, i don’t want to show WP Sign-in page How to solve it

thz

Have you thought about adding a list-style view for the shop (opposed to just the current grid view)? It would be a great addition to this theme.

Thanks.

Astoundify

We have yes, it would be great for audio files. We do plan on updating the design of Marketify over the next coming months and this could be one of those features we add.

Cheers! Adam

Default-user

That would be awesome! And yeah, audio files is my reason for wanting it.

Hi,

I’m trying to figure out how to change the 3 bar color for the menu on mobile. You can see here that the menu is all white, but I’m just trying to make the bar color black so it is visible.

http://i.imgur.com/8jgtmRA.png

Glassheads.co

Astoundify

Hey, can we please keep our communication inside the support system? It’s not efficient for us and you to provide information in two different channels :)

The ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-sales questions. Your question is regarding changing colors and should be directed to our support department for help.

If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.

Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.

Cheers! Adam

Default-user

I did…But no one responded.

Astoundify

Spencer replied Mar 4, 11:26 am. Please check your emails. https://dl.dropboxusercontent.com/spa/nnc1royxnaf5onn/d4482yi9.jpg

Cheers! Adam

Hi there

I have a pre-sale question to you. I have read through all the plugins and documentation you have provided with the theme.. but it still becomes convenient to re-confirm it from you.

I am looking for a solution that can provide me following functionality.

1. Integrating point system. The seller or buyer needs to first buy points from us before doing any sale/purchase of an item. That means all the transactions in the website will be points except of the ones that are bought from us.

Can this be integrated in this theme?

Thanks.

Astoundify

Hey there,

1. Are you talking about the Points and Rewards plugin? https://easydigitaldownloads.com/extensions/points-rewards/

We have not tested the Points and Rewards plugin with the theme so we cannot give any guarantees that this plugin would not cause any issues as we have never taken a look at the plugins code.

Cheers! Adam

Hi there – I have 1 issue. I’ve just migrated my site to the root folder after the build was completed and suddenly the featured/popular widget is not working on the homepage or on the shop page. Is there something that is stopping it from displaying? I’m hoping to be able to get just a basic idea without having to purchase extra support :)

http://www.quickhouse.ca

Thanks – let me know…Cheers, Niki

Default-user

please disregard…I’ve gotten it fixed…

Astoundify

Thanks for the update.

Cheers! Adam

kaneisgr8 Purchased

Hi we have raised a ticket with you, and heard nothing back, what is the average response time.

Astoundify

Someone will contact you today. Response times are listed on our site after you submit a request.

Cheers! Adam

nashryker Purchased

Pre-sales question: Can my marketplace handle digital products and physical products at the same time? In other words – I don’t have to set it up for just one or the other do I?

Thanks

Astoundify

Hey there,

You cannot with the Easy Digital Downloads plugin sell both digital products and physical products at the same time, this is a limitation of the eCommerce plugin. For more details regarding this please contact Easy Digital Downloads plugin support.

Cheers! Adam

I have just purchase this theme, but some of the widgets (Display featured and popular Downloads in sliding grid on home page & Easy Digital Download Frontend Submissions Product Details on product single page) are not working. Please help. One more thing I want to add some extra custom fields in download details & want to add this field in filter option in download listing page (like categories & tags) please suggest any plugin available for that.

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