74 comments found

vmcduarte Purchased

Hello, I have made the quickstart instalation if this template in my website www.traderscouncil.com. However the logo is not showing and the header/menu bar is not fixed in the top. How can I solve this? Thank you.

dhsign

Hello,

can you send me your hosting details (and admin access) on support@dhtheme.com. It looks like a server issue.

Best regards, Jordan

CecileD Purchased

Hello,

Icons, that I insert in a module or in an article, disappear when I save my modifications.

Best regards,

Cécile

dhsign

I’m glad to hear it :)

CecileD
CecileD Purchased

And for my second problem ? ;-) The advanced search isn’t display correctly …

dhsign

I didn’t understand it, sorry :) Can you send me a link to your site at: support@dhtheme.com

Jordan

hi, Regarding the rolling font-awesome icons on the front page, is it possible to replace with an image in the icon-stack? Many Thanks JP

dhsign

Hello,

yes, you can replace the whole icon span with this and just change your image path and dimensions:

<img class="size-auto" title="" src="image_path/meeting.png" alt="" height="100" width="100" />

Best regards, Jordan

Hi,

Your template is great – I keep getting the “Warning JInstaller: :Install: Cannot find Joomla XML setup file” when I try to install the quickstart 3X package.

I am trying to install it on Joomla 3.2. Can you help?

Thanks!

dhsign

Hi Sandra,

you’re trying to install the quickstart from the Site admin/ Extensions manager, but the quickstart doesn’t work like that. The quickstart package has Joomla + all extensions + demo content all in one. To install it you need to do it like a normal Joomla installation – upload all the files from the quickstart zip package to your server and start a regular Joomla installation. On Step 3 choose Test Sample Data and click next. This will load all demo content and the site will look exactly like the demo.

If you have any problems installing the quickstart please send me an email to support@dhtheme.com and I’ll be happy to help you.

Best regards, Jordan

Default-user

Great thanks!

dhsign

I hope everything is fine now :)

If I wanted to change the pre-set colors, it’s posible?

dhsign

Hello,

yes, you can change the colors, but via the css files. This template does not have color picker.

Of course I can change the colors for you if you can’t do it yourself.

Best regards, Jordan

Hi there can i add some adverting on the home page and news pages ??? please assist me

dhsign

Hello,

if you mean advertising I can assist you. I’ll need your template license code first :)

Best regards, Jordan

Default-user

hi, brob, i am trying to find a themes last three days and i got it your themes, and this is good work. before i buy this i have to asked something, 01. advertising now is clear 02. can i use 2 columns articles? meaning left side English as a same page right side Arabic? 03. can i input the search options on menu bar area ? 04. can i integrate forum later on ?

dhsign

Hello,

- about the articles – I’m not sure I understand – if you want to have on 1 page articles in English and beside them articles in Arabic – yes, but it’s just a Joomla default article display, all you need to do is add one English article and then one Arabic and so on.

- about the search – it’s not meant to be beside the menu;

- forum – of course you can.

Best regards, Jordan

bvtrappen Purchased

Hi. After upgrading to Universal Analytics in Google Analytics, and entering the new tracing code in the template, the analytics doesnt work anymore. Does the template not accept the new universal analytics code?

dhsign

Hello,

it’s possible sometimes when adding the Google code in the template settings the analytics to not work properly. I’ll suggest to use one of these plugins:

http://extensions.joomla.org/extensions/site-management/analytics/site-analytics-google-based

Best regards, Jordan

hi i installed 3.2.1 latest one , and install themes masoko-joomla-3X-template-only-dhtheme.zip file, and my home page showing “Joomla! Testing” page, is it correct ? and your documents says we have to install “masoko-joomla-3X-quickstart-package-dhtheme.zip” when i install this zip it will not install correctly , witch one is correct pack ? pls assist ..

dhsign

Hello,

you need to install the Joomla 3.X quickstart package, but you need to install it as a regular Joomla installation. This means that you need to delete your current Joomla > unzip the quickstart package on your hard drive and upload the files and folders on your server > then start the installation as you will install only Joomla > the important step is Step 3 from the installation process when you need to choose Test Sample Data > with this option you will install all the demo content with all extensions.

Basically the quickstart package is = Joomla 3.2.1 + Masoko template + all demo content + extensions. You don’t need only Joomla installed first.

If you need more help with the installation please send me your hosting details on support@dhtheme.com

Best regards, Jordan

P.S. If you have cPanel you can upload the whole qucikstart zip file on your server root folder and unzip it there directly, it will save you a great deal of time.

May i know how you hide single article at services tab menu?

dhsign

Hello,

to enable the article display in Services you need to the following:
  • Go ot Extensions
  • Template manager
  • Masoko
  • Click on the Profiles tab
  • From the fisrt drop down option (where is stated “default”) select “frontpage”
  • A button called “Assign Pages” will show on the right side – click on it
  • You’ll see that Home menu and Services are selected
  • Click Home (this will unselect Services) and save (you can hold Ctrl and click directly on Services, this will also unselect it)
Best regards, Jordan
Default-user

Thank you very much… :)

dhsign

You’re welcome :)

When i configure “show author” to yes, it doesnt appear on the site. What do i do to make it appear?

dhsign

Hello,

note that the menu settings can override the article ones. So when you turn on “show author” in the article options, the menu option can be still to “No/ Hide”

Best regards, Jordan

Default-user

Both have been turned on/ set to show. Nothing appears..

dhsign

Can you send me your your site url and admin details on support@dhtheme.com so I can take a look.

Jordan

Hi Good day. I would like to know how to change the Icons in the Marketing mix moduleand where are they located in the template. I have searched all .jpg and .png files and I have not found them. Thank you.

dhsign

Hello,

these icons are not images, they are Font Awesome Icons and you can check the full list of icons here: http://dhtheme.com/masoko-demo/index.php/features/font-awesome

Before editing the Marketing Mix module be sure to disable your text editor from Global Configuration, because your editor may strip the code.

Best regards, Jordan

Default-user

Wow. That was fast, Great support. Thank you. And that works great. Thanks for that text editor tip. I was about to lose it with Joomla stripping my code. I’m not a great fan of it, but this client wanted to use it. Thanks again.

dhsign

You’re welcome :)

ulab7 Purchased

Great template! Love it! :)

dhsign

Hey! Thank you :)

I’ve sent you an email already.

Jordan

Hello, before the purchase, I wanted to ask you abouy Paypal plugin compatible with the Theme. Do u know some pliugin to buy on internet with these Theme? Can u recomended me one? Thanx

dhsign

Hello,

there are a lot of PayPal modules/ plugins that you can use. You need to specify the options that you need. I’ll suggest to look into this section and find the one for you: http://extensions.joomla.org/extensions/e-commerce/payment-systems

All of the extensions should be compatible with this template. Of course if you choose a paid one I’ll suggest to first ask the developers if there are some known problems with Warp 6 Framework (the template is based on this framework).

Best regards, Jordan

Hi, can I use google fonts instead fonts inside theme? I need Open Sans or PT Sans with Cyrillic, but there’s only Latin symbols.

dhsign

Hello,

can you email on support@dhtheme.com and I will explain how to add Open Sans from Google Fonts.

Best regards, Jordan

Default-user

One more question about revolution slider, I must buy it separately for use? I installed theme without demo content.

dhsign

It is included in the quickstart package, but if you send me temporary access to your hosting I will install it for you.

Jordan

Hi, do you have a complete training material? If not, how can I change the default color. Now I need to click into the “Colors” menu and select the wanted color everytime. I want it to show as default when anytime access the site. Thx.

Default-user

oh I found the document in the zip file, and I sent you email about another question. Thx.

dhsign

Hi,

I’ve just sent you an email.

Best regards, Jordan

Hello, does your template include a twitter box? If not is it compatible to other twitter boxes? We need one on frontpage.

dhsign

Hello,

with the quickstart package you have Widgetkit’s Twitter module, which you can see here: http://www.yootheme.com/widgetkit/examples/twitter

Of course you can use any other extension from JED: http://extensions.joomla.org/extensions/social-web/social-display/twitter-display

Best regards, Jordan

cu3edesign

Hi, so I can use the widgetkit Twitter in footer instead of “Our Services”

dhsign

Yes you can, BUT to be honest this is not the best solution, because sometimes Widgetkit’s Twitter doesn’t work properly. I’ll suggest to use a different extensions according to your needs.

Jordan

Hi There,

I have tried to log into your site for support but it says my code is invalid.

Can you please help.

dhsign

Hello,

can you try again, and if you’re not able to log in you can send me your purchase code here: support@dhtheme.com

and I will register you and send your details.

Best regards, Jordan

tgwada Purchased

Hello and thx for this job.

I try to modify the text une de module marketing mix, but when a save the changes it’s seem that the css is desactivated and i dont have picture and color but just text without css.

Can you help me?

thx

dhsign

Hi,

your text editor is stripping the code. You need to disable the text editor first from Global configuration > Text editor (Default editor) field > select None and save.

Then open the module and paste the original code (you can find the code in the documentation) > edit it as you like and save. After that you can turn on again the editor.

Best regards, Jordan

Default-user
tgwada Purchased

it work! Thak you very much :-)

Woeler Purchased

Hey,

How do I stop the menu from scrolling down with the user? I want it to stay at the top of the page.

Thanks

dhsign

Hi Woeler,

you need to modify the template.js file. You can send me an email here – support@dhtheme.com, with your ThemeForest username and I will send you the modified file.

Best regards, Jordan

Woeler
Woeler Purchased

Alright, I emailed you.

dhsign

Reply sent :)

custom.css includes in page before many other css files – thats not right :( Uzer must create second custom.css file for overwrite initial effects and styles.

dhsign

Hi,

please send me an email at support@dhtheme.com with your username and I will send you later on today an easy fix for this.

Note that every different color style has it’s own custom.css.

Best regards, Jordan

Default-user

i’ve added custom2.css in my case. I think, this must be corrected in next releases. Also I suppose it’s better to run google maps with scrollwheel: false option in sites – when cursor appears in map, visitors can’t scroll page down.

dhsign

Hi,

no need to add second custom.css, you can just reorder the loading of the css files.

About the map – this is an example map module, of course there are a lot of plugins and modules which can give you the desired options :)

Best regards, Jordan

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