This author will respond to buyers' questions and provides limited support through their own support system.
All Support is handled on our Support Forum Click Here.
Pre-Sales Questions are handled here in the comments
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Why register at support forum?
Themeforest support threads are not searchable. Since most questions are asked over and over again. A searchable forum will make it possible that you don’t even need to wait for my response, because it might be already there. So kindly register at our support forum on the above mentioned link.
Usual support response time is within 24 – 36 hours, except weekends.
Support is offered for free within a business day (Mon-Fri GMT+5:30). Support will be provided if the support question is beyond the scope of documentation file provided within the package.
Support for my items includes:
Item support does not include:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services.
- Support for third party software and plug-ins.