121 comments found

I bought this but only can find the mater skin. How do I get the Ana skin ? Is it a separate download or I need to change the theme options ? Please advise. Thanks !

meydjer

Inside the download package: “themes/mater-ana/mater-ana-upload_me.zip”

lewboy Purchased

Really cool theme…just purchased it a few days ago. Please can anyone tell me how the support system works as I’ve an outstanding ticket which hasn’t been answered for a few days, and I’m wondering if I’ve done something wrong. Thanks

meydjer

All tickets answered.

Hello, I love this site, but I am having a few issue. When I “view site” I can not then go back and edit the site using “edit page” or select any links (dashboard, themes…) from the left side toolbar. The main navigation (bio, blog…) buttons work, but everything else leads to the little dots counter, and it never loads. The only way to go back to the admin screen is to go back. This is making it very difficult to work on the site- please help!

Thanks, Kirsten

the site is: allisonwebberphotography.com

jakevdvf Purchased

I have set my site up using this great theme, just have to put all the content in. I am having trouble with the portfolio items, the portfolio items I have added don’t seem to work properly, I click on the cover image to open the portfolio but all I get is the loading icon. I’m using images around 1mb, that shouldn’t be too large. Can you help me with this? Thanks

meydjer

Please go to http://meydjer.ticksy.com/ and open a new ticket

Default-user
jakevdvf Purchased

Already did, Ticket #61825 Thanks

meydjer

Done.

Hi,

I want to add an external link in my menu and i want to open it in my own site. Is it possible to do this with your theme ?

Regards

meydjer

Sure. Thanks for asking.

Hello, first of all congratulations on a very beautiful theme. I would like to ask a couple of things, please. I want to use your theme to make a webpage for a band, which they want their story to be told through videos. Can i have a full background video on each page and probably hide any content area ? In addition how well does your theme plays with widgets in general and some, like Full Width Background Gallery with youtube Video, in particular ? Could i use something like that to achieve what i want or extend the functionality of the theme ?

Thank you very much!

meydjer

Q: “Can i have a full background video on each page and probably hide any content area ?”

A: Yes, you can.

/

Q: “In addition how well does your theme plays with widgets in general and some, like Full Width Background Gallery with youtube Video, in particular ? Could i use something like that to achieve what i want or extend the functionality of the theme ?”

A: To be honest, I never tried 3rd party plugins for for full width background galleries.

Hello, I installed this and think it’s okay, I will paguina start I should always put a page and I get a black box in the beginning, as I can remove? since in the demo is not?

meydjer

Hi,

Please, go to http://meydjer.ticksy.com/ and open a new ticket.

kntel Purchased

Hello, i have created a support ticket at your forum with the number 75655. It’s been three days now without a reply. What is your estimate reply time for support ? thank you.

meydjer

Replied. Sorry for any inconvenience.

I’m getting a mess of errors – out-of-memory as well as getfilesize() – and can hardly even use the Admin side. Is there an update for this?

Warning: getimagesize() expects parameter 1 to be string, object given in /home/mdamici/michaelamici.com/wp-content/themes/mater-ana/functions/snippets-n-plugins.php on line 97

thx mucho

Default-user

I found a fix for at least some of the problems: changed line 62 of snippets-n-plugins to:

$image_src_0 =  $image_src[0];
$cropped_img_url = str_replace( basename( $image_src_0 ), basename( $cropped_img_path ), $image_src_0 );
Default-user

I take it back, this is COMPLETELY not working, please see michaelamici.com/blog – theme is so broken for me, will there be an update?

meydjer

Send me admin access for your wp-admin and FTP and I’ll take a look.

Can i make a upgrade to wordpress 3.6, or are there any problems with it? thx boxster986

meydjer

Hey there,

This theme is not fully compatible with WordPress 3.6 yet. Stay tunned.

meydjer

Now you can upgrade. :)

I bought this a few months ago and I’m trying to edit the social media page. I have imported the XML file but the social media doesn’t show up the same way as the demo site. Is there a new code for the social media or a new update for the theme?

Default-user

I haven’t received a response to the ticket I have posted regarding my above concern and now I have one more. The welcome message on my page doesn’t work as well.

Default-user

I upgraded my WP version to .6 thinking this will solve my issue only to find out on one of your comments that this isn’t compatible with .6 yet.

meydjer

Sorry, I’ve made a mistake. This theme is already compatible with WordPress 3.6.

About your tickets, I just replied them.

Again, sorry for any inconvenience.

I so much love this theme. Sad to say that your support is not responsive enough and that it is still not compatible with the newest version. I already bought this though and I’m looking forward for your help.

Default-user

Thank you. Snippet worked for my social media. The welcome message does not work though.

Default-user

Meydjer the standard form post is not working too.

meydjer

Ticket replied.

Hi,

I’ve just bought your theme, but experienced some major issues I have to solve asap. I posted two tickets on the support forum. Do you answer them on a regular basis?

Default-user

Hi Meydjer,

it seems there is a bug within google fonts implementation. Please do take a look at my ticket asap. Cheers, Rory

meydjer

Ticket replied.

Default-user

thank you very much – fixed. Unfortunately, another bug is holding me back, I’ve created a new ticket for it. This time there is something wrong with creating thumbnails for the portfolio (as well as slider) sections. Waiting for your response. Regards, Rory

It’s been a week now since I posted my ticket… Could you please reply it?

meydjer

Replied

Default-user

Thank you!

Hi,

I couldn’t find the answer in the user guide. Could you please explain:

1) there are widget areas available: “All”, “Pages” – how to switch them on, how to use them?

2) there is a “middle banner area” – how to activate it?

Default-user

anyone there?

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/mater-fullscreen-image-video-background-wp/3047892/support we are not providing support for this theme anymore.

Hi, after i’ve activated Mater, in home page i read this messagge : “class=”home page page-id-262 page-template-default logged-in admin-bar no-customize-support” Could you help me? ( i upgraded at 3.6.1 wordpress )

Default-user

No sorry i still have this problem

Default-user

ok….i toggle ajax mode. now ok

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/mater-fullscreen-image-video-background-wp/3047892/support we are not providing support for this theme anymore.

Hi Meydjer, I am experiencing an inconvenient & uncomfortable situation with the built SEO mechanism. I fill all the necessary data but it disappears right after saving. All the SEO fields remain blank when I reopen the page. As far as I see it happens only one the homepage. The effect is absolutely unacceptable since Google shows only some junk in meta descr box. My client is very frustrated. Please answer my ticket asap.

PS. BTW. It would be neat if you could answer the above comment as well. This is not what someone’d call “dedicated support”, is it?

Default-user

OK, I’ve found a workaround by simply creating a new homepage and editing its SEO. Nonetheless, I sadly have to warn all the potential clients – if you are expecting the theme developer to help you out quickly and reliably – don’t buy this theme.

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/mater-fullscreen-image-video-background-wp/3047892/support we are not providing support for this theme anymore.

How I can update from version 1.2.4 to .1.2.5 ?

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/mater-fullscreen-image-video-background-wp/3047892/support we are not providing support for this theme anymore.

Hi,

Is there any way to change the portfolio so that it isn’t full screen?

I love this theme btw!!

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/mater-fullscreen-image-video-background-wp/3047892/support we are not providing support for this theme anymore.

by
by
by
by
by
by