110 comments found

Hi there, I would like to ask a few questions prior to purchase.

With the sign up for: Are you able to add your own fields? Are dropboxes available for the fields?

Ticket: Are you able to set up different tickets for different values? Are you able to set up a ‘free’ ticket, or a ‘pay on the day’ ticket?

Cheers Julie

Bebel

Hey,

there is no default way to add your own fields, also dropboxes would have to be custom coded, sorry :(

You can set up as many different events for as many venues as you want. And of course free tickets are possible :)

A few Prepurchase questions if you dont mind :)
1. Is the left side Events panel work from latest to oldest and visaversa?
2. If not, is it easy enough to adjust?
3. Does the Events on the front page auto scroll to each event? (I can see a left and right button on the top right of the posters, but they dont seem to do anything?)
4. How many events can you make on the frontpage?
5. Is the Images tab linked to each Event? Or is it all the images in the gallery?
6. Is the Where We Are tab also linked to each Event? Or is it for 1 main location?
7. Can you link the guestlist to facebook event pages?
8. Last question…how easy is it for me to link the Buy Tickets to South Africa’s main ticket system? (http://online.computicket.com – If I provide you with the API will you be willing to add it in?)

Looking forward to your feedback! :D

Bebel

thanks ;)

brokenbox

Thank you for the feedback, just one last question if I may. I saw in the post above that someone asked if its possible to set a different currency, but you never answered? If you’re using paypal only, I would assume that our Countries Currency isnt included? Would it be possible to add? i.e. ZAR (South African Rand)

Bebel

Hey,

Ups, we missed that one! Of course you can set different currencies! ;)

Supranu Purchased

Hello, I bought your theme there about a month. I want only registered who pay to appear in the guest lists, as well as the counter of the home page. (I guess that’s going on in the “guestlist.php” file) could you give me the code snippet to modify thank you. (c lament is translated with google translate)

Bebel

Hey man,

thanks for your purchase!

Would you mind posting your request in the support forum and maybe clarify again? We will do our best to get this sorted out for you, thanks!

Default-user
Supranu Purchased

thx

Hi, Theme Creator i looking for rather this theme or Matrix. But i have some question about the theme.

1. This 2 theme enable to translate to Chinese or compatible with WPML or others free translate plugin? I’m not familiar with POedit…. 2. Can this theme support Alipay gateway now or in future? 3. Can this theme integrate with weibo/sina/other social media except facebook,twiter,linkedin? 4. i’m amateur to wordpress and not understand the php code or css, can i handle these 2 theme by myself? 5. Paypal account must be business account? Premier account enable to use on the theme? 6. Customer enable to buy the item via moblie device?(if yes, what kind of paypal account is suitable for the payment) 8. Do i need to fill in the Paypal Application ID to the theme? 9. Only Matrix support responsive view?

Thank you, looking forward your reply.

Default-user

Hi, i mean the Event Guest List and Matrix

Bebel

Hey man,

the themes are not translation ready with those plugins, sorry! They do connect to twitter, facebook etc. For weiboo, sina and Alipay you need to do some coding work on your own as these services are not included. When handling the themes you will need experience with WordPress I am afraid. As for the PayPal account – the requirements depend on your country (normally you need a business account) only Matrix is responsive.

I have to say I am very disappointed with the lack of support and some very obvious issues with the product. There is no documentation regarding the integration with MailChimp and I can find nothing on the site that relates to mailchimp. The box where you check to add to a mailing list does nothing in relation to mailchimp.

Secondly there is a major bug where if someone tried to register twice they are able to include the same email. That second registration is completely lost because it is not captured in the list of users. This is an issue when people need to register for themselves and then a spouse (in our case).

I have used the support system and I have not received any support and it seems others have gotten the same lack of response.

Bebel

Hey,

very sorry for the bad experience :( I just dropped an email to the programmer asking to get back to you asap. This shouldn’t have happened!

Default-user

Thank you, I look forward to hearing from the programmer.

Default-user

I have still not heard from anyone regarding the open issues. Will someone please respond, otherwise I will just request a refund. This is really poor customer service and really poor documentation.

hello i need to do two things, can i edit and custom easily the sing up form? with this form can it be attached a profile picture of the guests? if not, how much it will cost to do it custom for me? thank you.

Bebel

Hey,

these features are not included, sorry.

You can ask on envatostudio.com for custom work – they have great prices over there!

Supranu Purchased

so I changed the theme that now manages the number of tickets available only to those who pay. I also add the feature so that people can choose the payment before ticket numbers they wish to purchase. If someone are interested to contact me.

Pre-sales question: does this support people purchasing multiple tickets for an event? Looks like everything I see just says single ticket.

Bebel

Hey,

only single tickets, sorry!

Default-user

Is there a plan to change this in the future? The single ticket functionality is very frustrating from a sales perspective.

Bebel

No plans at the moment, sorry :(

Hey, can I display the signed up customers?

Bebel

Hey,

thanks for your interest! No, that’s not possible, sorry!

Also, could I get a phone number instead of an email? How would that be achieved?

Bebel
Bebel Author

Hey,

sorry that’s not possible at the moment :(

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