120 comments found

Hello this theme is amazing but I’m having a few problems.

my website is http://www.bombsidity.com/

1. When you visite my website bombsidity.com it keeps landing on the blog page instead of showing the event a have posted. How can I fix this?

2. When you click on the parties page on my website on the upper right hand side everything shows up fine, but when I actually click on the event it takes me to a Error 404! Page Not Found. Why is this happening???

3. When ever I click on homepage it just goes to the blog /News & Infos page, if you click on Homepage on the events overview page it goes right back to the Blog/News & Infos page, how can I correct this so when homepage is click on it goes to the event that I have listed?

Bebel
Bebel Author

Hey,

please register at the support forums to get help. Our programmer will be there to help you out very quickly! http://support.thebebel.com/

Cheers
Bebel

Hello Bebel..!

Wondering if it's possible to have the audio play multiple songs...one after another? Instead of a loop of the same song? I love the theme..just want to have the ability to have multiple songs play and for it to not start over at the beginning once someone clicks on a different link?

Is there a plugin that you can recommend that’s compatible with this theme that would allow me to upload mp3’s that play continuously?

Thank you, WinnersKeepScore

Bebel
Bebel Author

Hey,

please register at the support forums to get help. Our programmer will be there to help you out very quickly! http://support.thebebel.com/

Cheers
Bebel

Hello,

Your theme looks great, and I am thinking about purchasing it. When will you upgrade support for WP 3.7.1?

I am looking forward to reading you, Theotime

Bebel
Bebel Author

Hey,

it is compatible with 3.7x without any problems. Will update the list now :)

Thanks
Bebel

I cant get ant help in support.. I just have one question, is it possible to just show the gallery instead of the sliding photos on the front page, if so how? I like the way the gallery lights up the pictures I rather that be the first thing people see..

Bebel
Bebel Author

Hey,

I can’t find any posts in the forums with your username. Can you please tell me, if you tried to sign up there?

I just checked – all support requests in the past two weeks have been properly answered to without any complaint.

We can give support for this theme only through our support forums here: http://support.thebebel.com/groups/matrix/

Thanks for understanding
Bebel

Default-user

my name is bombsidity on the support fourm

Bebel
Bebel Author

Hey,

the programmer responded to you. “Everything looks fine here! Seems you have fixed it?!” But you did not post a reply yet.

Please also try to be as detailed as possible, so further questions from the side of the programmer are not necessary :)

Cheers
Bebel

Can someone please help me asap. I already posted the following issue on the support forum but i still can’t seem to get any help. my name in the forum id bombsidity

I keep putting in my Paypal email address but I still don’t see the Paypal button or option when I do a sign up. My website it http://www.bombsidity.com . How do I fix this issue.

Thank you,

Bebel
Bebel Author

Hey,

please provide more details. Also, sending Essam the login data to your wordpress backend would speed things up. He was responding to your question a while ago: http://support.thebebel.com/groups/matrix/forum/topic/please-help/ – in case of starting two new threads it would be great if you gave further feedback on his statement.

Thanks a lot :) Bebel

Can someone please help me asap. I already posted the following issue on the support forum but i still can’t seem to get any help. my name in the forum id bombsidity

I keep putting in my Paypal email address but I still don’t see the Paypal button or option when I do a sign up. My website it http://www.bombsidity.com . How do I fix this issue.

Thank you,

Bebel
Bebel Author

Hey,

please provide more details. Also, sending our staff member the login data to your wordpress backend would speed things up. He was responding to your question a while ago: http://support.thebebel.com/groups/matrix/forum/topic/please-help/ – in case of starting two new threads it would be great if you gave further feedback on his statement.

Thanks a lot :)
Bebel

Are there any plans to update the css to have the homepage slider images scale for mobile? The ones in the example cut off on mobil and only show half the image.

Bebel
Bebel Author

Hey,

this is something we will certainly be addressing in future updates.

Cheers!
Bebel

Default-user

It’s a shame. I like the theme but the screen shots don’t match the actual mobile display so I will probably have to pass until I won’t have to fix after purchasing it, right after purchasing it :(. Almost 70% of my traffic is mobile.

What does that event timeline on the front page look like with dozens if not more events scheduled every day?

Bebel
Bebel Author

Hey,

sorry for the late reply! You can define yourself how many items to display or to show the timeline at all: http://i.imgur.com/aQRIjrs.png

Cheers!
Bebel

When will you release a new update ? Like better responsive design ? Would like to buy it.

It should be able to add its own color code.

for example I want to use the color of my logo, its also a type of green

Bebel
Bebel Author

Hey,

you can change all the colors easily in the backend.

What issues do you have with responsive?

Cheers

Bebel

I got a pre-sales question. Can I display different ticket prices on same event or isn’t this possible? Can I display only one event? Thanks.

Bebel
Bebel Author

Hey,

you can only display one ticket price I am afraid. It is possible of course to display only one event, yes :)

Cheers Bebel

Hi I saw you aupdate the theme… wher it is the change log?? thanks

On normal displays its a great theme, but on HD or Retina Displays… Than can u start counting the pixels…. Maybe this should become fixed.

Bebel

We will take a look at this!

Hey! Great Design, i have a question, when i sign up on event, i see the button to go to paypal, but paypal have a error configuration… 1° Its works module pay on paypal the ticket? 2° Its easy to change de cfg of module paypal? 3° There is some documentation to configure paypal?

Bebel

Hey,

the demo doesn’t have a working paypal integration of course ;) But if you install the theme on your own and follow the instructions everything should work just fine :-) So yes – Matrix comes with documentation on how to set everything up!

If you still run into trouble or have a question you can use our support forum where the programmer will answer all your questions.

Thanks for your interest! Bebel

Where to change this “Favourite drink” ? I want that there stands something other, I can’t find it in DB or somewhere else. Support in Forum needs rlly long :/

How do i remove the default homepage. I would like the upcoming events to show as soon as the website is entered. I have the “homepage” box in front of every page i click on the menu.

Bebel

Hey,

thats pretty easy to do. Go to Settings->Reading and set the front page displays to a static page. Then select the page you have set up to be your events overview page.

Cheers
Bebel

I’d like to purchase these theme but first i need to have this functionality: 1) multi-Language support 2) banner and sponsor plugin support

could you confirm me that your theme supported these functionality ?

thank you very much

Bebel

Hey,

thanks for your interest :)

1. You can translate the theme in the backend (though we do not use a plugin for that)

2. I cannot gurantee that the theme works with any plugin etc as there are too many ;) But it’s coded with best practice in mind and if you run into trouble our programer will be happy to lend a hand ;-)

Default-user

I’m using ADROTATE plug-in, coudl you verify if is OK with your template? tnx!

Bebel

Hey,

unfortunately I can not verify it as we don’t know the plugin and haven’t tested it. If thenplugin is coded with best practice in mind though I don’t see a big problem.

Cheers Bebel

Hi, thinking of purchasing your theme. I want to use this theme for running events. Do you think that would be appropriate? Also I would like to know if I can add my own link on the ‘Sign up’ button, so that they are directed to where I need them to go?

Many thanks

Chris.

Bebel

Hey,

sure you can change colors etc easily to make it your own :) As for the link: Just drop us a note on the support forum and our programmer will get back to you. I am sur it’s an easy task :)

Cheers

Bebel

Default-user

Hi there,

Thanks,

I’ve been to the support forum but, I have to have made a purchase before my questions can be answered? :(

I wouldn’t want to purchase to find out my preferences aren’t possible.

Many thanks,

Bebel

Hey,

yeah I understand :)

So I guess the only remaining problem is the link from the “sign up” button right? So if you purchase and post that request in the support forum the programmer will help you out there. If for some reason it is not possible to change the link because it is too much work or so you can ask for a refund and get your money back ok? :)

Cheers

Bebel

Great theme! I’m thinking of purchasing. I wanted to know, could I change the black background to white?

Bebel

Yes – no problem! You can easily change all colors in the backend! :)

Default-user

Awesome! Thanks!

ewise Purchased

Hi! I purchased. Are there any instructions on how to get it to look exactly like the demo?

Default-user
ewise Purchased

I think something is wrong with the theme. When I click the tabs, it goes no where. Please help!

Bebel

Hey,

for post purchase support, please head up to the support forums where our programmer can help you out swiftly: http://support.thebebel.com/

Thanks!
Bebel

Hey,

great theme. Some pre sale questions:

1. Is it possible to male different paypal accounts for each event or has there to be only one master account?

2. Is it possible to enlarge the sign up contact form .. with telephone nr., address … etc. We need more points for the inscription … is this possible – that we can change the Sign up form so we want and need it for each event?

Thanks for your quick Answer!

Default-user

Hello found the support forum – but there comes no email when i registered an account…. puhhh… hmmm ..

Could you tell please or could u ask your programmer, if it is possible to make the sign up form individual ?!

Tanks for quick answer.

Default-user

Hello once again … now i’m logged in – but i have to buy the theme first to get the code and than make my request (i need a key) ?!

Sorry but – who can tell me if the theme could make this happen what we want .. it not ok to buy first …

need now a quick answer .. time is short .. thanks…

Bebel

Hi,

sorry for the trouble :( yes – you need to buy first to engage in the forum. But here is the deal: Of course it is possible to add input fields as you want to – but it is not a default feature. So this has to be deon manually. But after you bought the theme you can ask the programmer in the forum how to do that and he will help you :) That might take a few days but he will be able to get this sorted out for you :)

Thanks

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