385 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hey BillyF,

I’am thinking about purchasing this awsome theme of yours!

Little Question: Is it possible for the theme to dispay the tiles over the full width of the screen, say 1680 px?

Keep up the good work!

billyf

Hi Kiwimedia,

Thanks for your interest in my theme! Although it’s not impossible to implement it, but it does involve some adjustment to the codes (not as complicated as, say, changing tile size). I can actually help you to fit the main page tiles at 1600px, but it will be rather difficult to change the settings for other pages as the images’ sizes will also have to be changed. Hence, it’s almost like recoding everything if you want every page to be at least 1600px wide and a web developer would be required for this amount of work.

Thank you.

Kiwimedia

Hello BillyF,

Thanks for your reaction. I only wish to change the main page tiles, and I would be very gratefull if you can help me with it :) I’am going to buy it right now !

billyf

Hi Kiwimedia,

Thanks for purchasing my theme :) Just send me an email when you have purchased together with your request so that I can get it done as soon as possible.

Thank you.

Kiwimedia

done and done ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am having issues with the navigation of photos on a slider for a portfolio page when using Chrome. When using a touch device, they work fine; however with a mouse on a PC, clicking the arrows and the little squares for the slider images don’t do anything. They seem to change by themselves according to a timer, but the user has no control over what they are viewing. In Firefox it doesn’t do this; but I am strictly a Chrome user and I feel like that’s the trend among the masses too. Thanks for any advice!

Edit: just tested this on a friend’s Mac using Chrome and the problem doesn’t exist. Perhaps I have a plugin that’s interfering or something?

billyf

Hello,

It’s the first time I’m hearing a report on such problem. I’m just wondering whether you have this problem in my demo site? If there’s no such problem there, can you give me the URL of your website so that I can check out what went wrong?

If the problem persists in my demo, can you please highlight where it happened? I couldn’t find such problem when I tested it in Chrome.

Thank you.

Default-user

It does indeed happen on the demo site as well. But only in Chrome for PC. I’ve tested it on my laptop and desktop with the same result on both my website and the demo site.

It happens on any slider image (both in the lightbox popup and the actual portfolio page) where you can click the rectangles or click the arrows to flip through. The only way I’m able to navigate through the slider is with the left and right arrow keys on the keyboard. I have tested in in Firefox and IE with no problems on both of my machines. So it’s very baffling.

I’ve tried disabling extensions in Chrome to see if it was something along those lines but I haven’t had success.

My website is http://adamroark.me. I haven’t implemented a slider in every page yet as I sort through this, but this one in particular is what I have been testing:

http://www.adamroark.me/portfolio/musc-library/

Thank you!

billyf

Hello,

Thanks for reporting the problem to me. However, when I tested it on my Windows 8 PC with Chrome Version 24.0.1312.52 m, the problem described by you did not occur.

Perhaps you can try updating your browser or reinstalling it? I am sorry to say that I can’t help much because the problem does not seem to be errors in the code, but rather, some variations between my browser and yours eventhough they are of the same software.

Thank you for your understanding and please keep me updated about this problem.

Default-user

Hi again, so after playing around with uninstalling Chrome and playing with plugins, the problem persists. But I have confirmed it’s only my computer, so it’s something weird I’ve done elsewhere. In trying to narrow that down, can you tell me what those pictures buttons use? Is it html5? I have noticed problems similar problems on Yahoo and I think something wonky is going on with my html5 somewhere.

billyf

The picture buttons are purely CSS + HTML (not even CSS3 or HTML5) which works nicely even in IE8. So, I’m sorry to say that I have totally no idea what might be the problem. Perhaps it would be good to post your question at Chrome’s support forum since the problem exists in other websites as well. They might have a better idea of what might have caused the problem.

Thanks and good luck getting the problem solved!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi Billy,

Just purchased your theme, and I am beginning the testing process. One thing that I have noticed is that the third-tier menu items on the header menu end up popping up over the second-tier items (versus out and to the side). This makes navigation a challenge when people are browsing; they cannot easily out of the third-tier options and look at the second-tier options. I have linked examples below:

http://i82.photobucket.com/albums/j242/donaldjlove/Web%20Stuff/Menus_zpsc8876fe2.png http://s82.beta.photobucket.com/user/donaldjlove/media/Web%20Stuff/Menus2_zps1f6239fa.png.html

Is this an issue that the development team is looking to fix? Or is this just a style preference that will not be changed any time soon? I need to know in order to decide how to proceed with my website layout.

Thank you.

billyf

Hi donaldjlove,

Thanks for purchasing my theme. Actually I have not supported 3rd tier drop-down menu but it is something which can be fixed rather easily. Please send me an email regarding this problem and I’ll fix it by the end of this week and include it in the next update as well.

Thank you and sorry about the problem.

Default-user

Billy,

I will send you the email straight away. Thank you for the very fast response.

billyf

Hi Don,

I’ve already sent the mail to you and please inform me of any bugs.

Thank you.

Default-user

The new CSS works great! Happy to give Matrix and billy a five-star rating. :)

billyf

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
erikotn Purchased

@billyf: I bought the theme. Since I’m not technical I choose a webhoster that has one-click-wordpress hosting (networksolutions.com). It gives me the option to upload the theme .zip file. However when I do that it gives me an error: “The package could not be installed. The theme is missing the style.css stylesheet.”

Any idea how I can solve this?

billyf

Hi erikotn,

Thanks for purchasing my theme. You need to first extract the .zip file downloaded from ThemeForest and only use either Matrix.zip or Matrix-Light.zip for direct theme installation using WordPress.

If you still have any problems, don’t hesitate to contact me again.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
erikotn Purchased

Sorry, I think I figured it out:)

billyf

No problem. Just saw this after replying to your last comment :p

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hong Kong
Digittao Purchased

Is there an easy way to install widgets on front page? Or it needs to be hard-coded for now? If it needs to go on the latter can you please pm me sample file(s) so I can diy?

billyf

Hello,

Thanks for purchasing my theme. Currently I have not included an area for widgets at the front page. Can I know at which location do you want to have the widgets?

Please send me an email (with your preference of the widget location as well) and I will give you the relevant files.

Thank you.

Digittao
Digittao Purchased

Thanks Billy for fixing my problems. So you are the magician!! Let me know if you are available for making the custom-field search function.

billyf

No problem! However, I’m sorry to say that I am not accepting any freelance job at the moment, so perhaps you can try getting a freelance web developer to do that for you. There are plenty of talented people in the forums, so posting your request there might get you few people who are interested in such project.

Thanks and good luck!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Glassfin Purchased

Hi Billyf,

I have the problem about the postpage and portfolio page “Facebook like” button don’t appear how many people like before roll-over. How can I fix it?

billyf

Hi Glassfin,

Can you try changing your permalink settings in Settings > Permalinks and make sure your URL ends with /, such as www.example.com/blog/123/?

If that doesn’t solve the problem, can I have a look at your website and access your WP admin panel to diagnose the problem and consecutively, make the necessary changes?

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey Billyf,

really nice work! I wonder if there is a big difference between the html-version and the wordpress-version of your theme. Can I find the small and mediumsized portfolio in wordpress, although they are not in live demo?

thanks for your reply

billyf

Hi Imaro,

Thanks for your interest in my item! The main difference between the HTML and WP version is that the latter is easier to be used but slightly less flexible than the former. Everything in the HTML version is also in the WP version, except the Twitter tile at the mainpage.

If you still have any doubts, feel free to contact me again.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Slovakia
dotblu Purchased

Helo, sorry , my english is bad, but: I purchased a installed Matrix template and i dont know use open tile link to lightbox. For example: http://amissio.openair.sk/I click to tile and no lightbox or no link. Please help me set this option as open to lightbot. On your demo site be function this.

billyf

Hello dotblu,

Thanks for purchasing my theme! I have already replied your email almost an hour ago. If you don’t mind, can I have access to your WordPress admin panel to diagnose the problem?

Thank you.

Default-user
dotblu Purchased

Thank You, I posted this info to your e-mail as reply.

billyf

I have already solved your problem now. Please check your email and do report to me if you have found any bugs.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi billy,

I apologize if these are dumb questions, but I did look in the manual and tried to look through the comments (no search function that I could see).

What are the “native” sizes of the small, medium, and large tiles in pixels? Also, what is the native size of the featured content graphic? And one last question, what is the overall width of the page?

Thanks for your help and the great theme!

billyf

Hi donaldjlove,

Thanks for purchasing my theme. The native sizes for small, medium and large are 150px x 150px, 310px x 150px and 310px x 310px. For featured content graphic, they can be of any size and will automatically be resized to fit the width of it. However, the optimum size is 310px wide and any height that you wish.

The overall width of the whole theme is 960px wide. It is responsive, hence it can be used on any screen smaller than it but the maximum width is only 960px. If you still have any questions / doubts, feel free to contact me again.

Thank you.

Default-user

Perfect. Thanks!

billyf

No problem :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Nice work, I would like to know how can i change the width of the whole theme, i know it is 960px, but i “need” it a little more wider…

Also im having troubles with other plugins with lightbox, how can i make it works? Thank u.

billyf

Hello,

Thanks for purchasing my theme! To change the width, it can be a simple or complex process depending on what you want to do. If you just want to increase the width of the homepage tiles to 1600px, I can do it for you easily. But if it involves other pages, then it will be a very complicated process as the image sizes would also be affected.

As for the plugins, it would be useful if you can tell me which are having problem so that I can determine whether it’s a problem with the plugin or my theme is causing that problem.

Please send an email to me with access to your WP admin panel if you want me to change the width for you.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
david49 Purchased

hi billyf! I tried different premalink but I still have the problem for “likes” in my posts: http://leftsideradio.net/2013/01/21/yg-ft-nipsey-hussle-you-broke/ Please, can you look at my website, you’ve always access my WP admin panel… thanx in advance! =)

billyf

Hi david49,

As I have mentioned earlier in another comment, it seems to be a problem caused by a bug in Facebook’s API. Right now I have found a solution to it and please send me an email so that I can send the updated file to you.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
danfelbm Purchased

Hello there,

I just sent you an e-mail through your Profile page here at Themeforest, but, should I request support here? or is fine if I sent you the message?

Regards

billyf

Hello danfelbm,

Thanks for purchasing my theme! You can contact me either here or through my email but I prefer the latter because I can get instant notification when you send me an email, but I won’t know you have posted something here until I check it manually.

I have sent the answer through your email and if you still have any doubts, feel free to contact me again.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I managed to broke done the admin side of the about-template. I wanted to add people to the the page and used html tags. Now I can’t delete those people anymore or add new people. Please help me.

billyf

Hello,

As a standard practise here in ThemeForest, we authors require buyers to verify themselves as true buyers by either posting the comment / email using the account which they used to purchase the theme, or send the purchase code to us via email before we can provide support. This is all due to the large number of our work being illegally distributed in the Internet.

Thanks for your understanding and sorry about any inconveniences.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m interested in buying the Matrix theme. It looks great at first glance but I still have a couple of questions:

1. Is it possible to hide the date on the post tile? And use a title instead? 2. Can I change the number and sizes of the tiles on the home page? 3. Can I create multiple portfolio type pages? 4. Is the space between the tiles adjustable? 5. Can I choose a custom background (color and/or picture)? 6. Is it possible to add Wordpress sidebar widgets? 7. And can I differ the widgets per page type?

Thanks in advance for your answers.

Best regards,

Domingo

billyf

Hi Domingo,

Thanks for your interest in my theme! Regarding your questions :

  1. Yes, you can disable the date by simply unchecking a checkbox when you create the post. As for showing titles, can I know where you want it to be shown? I can help you to make this customization.
  2. Yes, you can do that.
  3. Can you elaborate more on this? The theme supports most post formats as listed under ‘Main Features’ in the description, if that is what you want to know.
  4. Not with a single click / change of the code. The size and gap are result of careful calculation to ensure that the theme shows up nicely in most devices (do mind that it is a responsive theme), hence it is not recommended to change them although you can if you know some CSS / Javascript.
  5. Yes, you can do all these in the Theme Options page.
  6. The sidebar area has been configured in single posts and archives pages.
  7. If you know some PHP, you can certainly do that. However, I do not think WordPress offers that kind of settings / flexibility in its widgets admin panel, but please correct me if I’m wrong.

If you still have any questions, feel free to contact me again.

Thank you.

Default-user

Hi,

Thanks for your answers.

Regarding point 1: I think this will differ per tile. Is the position of the title customizable? And is it also possible to just fill a tile with a couple of sentences of static text?

Regarding point 3: I mean is it for example possible to create a homepage with tiles that link to the most recent post in general combined with links to pages, etc. and then another page called “projects” where I can show a different page with tiles containing only posts within the a category “projects”?

Regarding point 7: I’m also using the Thesis theme and from their tool I can create as many different sidebar widget areas as I want to. So, yes, it is possible within WP to do that (only not from the WP admin panel itself I think). I don’t really need this kind of freedom with your theme but is it still possible to add a widget myself on the sidebars you provide?

By the way, I’m a c# programmer myself and did some web projects in the past so I know something about HTML and CSS. Not familiar with PHP yet but I guess I will be able to figure out some things if necessary :-)

Best regards,

Domingo

billyf

Hi Domingo,

Point 1 : Unfortunately, you can’t have each tile showing different elements of a post. The effect will affect all the tiles together, i.e. if you want to show the title, all tiles will show the title of the post and the position will be the same for all the tiles. To fill the tile with a couple of sentences, I can make it show the excerpt on it (again, affects all the tiles). Otherwise, it would involved a lot of customization in the backend.

Point 3 : You can create ‘Link’ tiles which you can assign any URL to it. By doing so, you can use it to link to the page that you want to show, either a normal page, a category or even an external URL and yet you can customize the tile like you would for normal posts.

Point 7 : You can certainly add widgets to the sidebar, but so far the only widget area in my theme is the sidebar in posts / archives, not at the homepage / pages.

If you still have any doubts, don’t hesitate to contact me again.

Thank you.

Default-user

Hi again,

Point 1: Ok, I understand. But it would be possible to show title + excerpt on a tile isn’t it? I that case I could leave the excerpt empty if I don’t want to show it, or not? And is it possible to just show some static text on a tile (no link, no post, just some text)?

Point 3: I think it’s still not quite clear. My question is if it is possible to create as many “tiled” pages (like the homepage in your example) as I want to? Or is it just the home page that is with the tiles?

Point 7: That’s ok, I think it will be sufficient.

Best regards,

Domingo

billyf

Hello,

Point 1 : The excerpt is the first n number of words of your article (it’s how WordPress works). Unless your article does not have any words, there will certainly be words in an excerpt. If you want, I can use custom field for that so that when you don’t put anything, nothing will be shown. Whatever you put in the custom field will be shown letter-by-letter in this case.

Point 3 : It is possible, with some slight modifications. I can easily make the archive pages (categories, tags etc.) to be a tiled page, either exactly the same as the main page, or with the sidebar.

Thank you.

Default-user

Ok, thank you. I will buy your theme. It looks great and with some creativity I think I can work out the things I want :-)

billyf

Thanks for purchasing my theme :) If you come across any problems / questions, don’t hesitate to contact me for clarification.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
david49 Purchased

Hi!! I tried the file you sent me but it’s still bad… =(

billyf

Are you sure it isn’t working? I am seeing ‘1’ (which is the same as your actual ‘Likes’) in this page : http://leftsideradio.net/2013/01/24/fully-loaded-sfc/

Can you please post the link to the pages which you think isn’t working?

If the count is different from what is shown at the ‘Like’ button, then it is a bug in Facebook’s FQL (the method of retrieving the number of likes) which is also experienced by other people as shown here : https://developers.facebook.com/bugs/169035286562837/
billyf

That is really weird because everything is working well here. Have you cleared your browser cache? If the problem still remains after clearing your browser cache, can I know which browser are you using?

Here’s what I see : http://i49.tinypic.com/350nzb7.png

Thanks.

Default-user
david49 Purchased

ok I have google chrome on my pc windows 8. I just noticed that it’s ok with my Microsoft surface. The problem is my pc. I’ve clearing my browser cache and it’s ok now. Sorry to bother you for nothing. thank you

billyf

No problem. Just report any bugs to me if you’ve found any :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
1BJK903 Purchased

Mate, hi there!

I have a question about the theme… Is it possible to have two sliders on the home page? I want to have two sliders with a width of 400px each, which will have different slides on both of them…

billyf

Hello,

Well, it is not impossible to have 2 sliders at the homepage, but you will need to deal with it in HTML code for one of the sliders. Otherwise, it will be very difficult to add another slider through WordPress’s admin panel (a lot of job is involved there).

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
yagizc Purchased

Hi! thanks for this beautiful theme. i saw fcastrof asked a similar question like mine 2 months ago. I want to insert an accordion and a contact-form-7 plugin shortcode inside a tab shortcode. what i see after publish is shortcode of the accordion and the contact-form-7. how can i achieve this? thanks in advance

billyf

Hello,

Thanks for your purchasing this theme :) Basically you want to use a shortcode within the tab shortcode? Can you please send an email to me via my profile with your request so that I can give you the updated file?

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hong Kong
Digittao Purchased

Hi Billy,

Two new issues needing your help.

1. To insert a search box on in top left, site-wise.

2. Replace the side bar “comment” tile with a Linkedin share count tile. I see there is a plugin doing it already < http://wordpress.org/extend/plugins/linkedin-inshare-button/screenshots/ >. But I naturally wish the output to go in line with your beautiful tile style : )

Thanks

billyf

Hello,

Can you please send an email to me with the icon that you wish to use for the LinkedIn button? That will make it easier for me to make the changes and send you any new files (if needed).

Thank you.

Digittao
Digittao Purchased

Many thanks to your excellent support and fixing on my problems.

billyf

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Billy:

I am so enjoying the Matrix! It is the perfect platform for my entertainment blog, UrbanNewsUpdate.com. The theme is clean and modern. It contains a number of responsive features and options. I love the tiles, the fonts, and the color options. Also, the support is second to none.

I am looking forward to using the Matrix on other sites as well.

Thanks for your brilliance!

Monique Georges

billyf

Hi Monique,

Thanks for your compliment and support! I’m glad you like the theme :)

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