1345 comments found

Hello,

I would like to buy your theme but have only one problem. I need more menu items then there is in demo. Is it possible to adjust font size in theme option and space between menu items. Thank you

MVPThemes

Hi crodexter,

Changing the font size and spacing is something you would have to modify on your own, but you could also simply add a “More” menu item and add the additional menu items underneath the “More” item as submenus.

Menu’s aren’t working properly on iPad 2. Please visit the client website using your theme: http://1517legacy.com on an iPad 2 to see what we mean. Please let me know when the issue has been resolved.

Thanks in advance.

MVPThemes

Hi chaddweston,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, Congratulations for your theme. We are seriously thinking of buying your theme in order to renew our magazine. But we have a question related to the advertisment management (as you know, the main source of incoming of a media business). We don’t use Google Adsense, but ads are provided directly for our clients (JPEG, Gifs or Flash banners). How can we track the clicks and impressions of these banners? Can your theme provide this? Is there any compatible plugin to do it? Thank you in advance. Best regards. Juan.

MVPThemes

Hi Juan,

There isn’t a built-in tracking function with the theme, but you can use a third party tracking system like Google DFP, which will enable you to set up ad campaigns and track analytics. Google DFP will then give you code (similar to Google Adsense) that you can then place into the theme to get the ads to display on your site.

hi!

I am waiting for your reply, I opened ticket #9720 :)

Thank You

MVPThemes

Hi orcunarican,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

orcunarican

hi :) I re-opened ticket #9720

MVPThemes

Hi orcunarican,

You don’t need to mention anything here when you open or re-open a ticket. As I mentioned above, I typically answer tickets within 24 hours, but it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted.

Hi, I need help with a basic issue.

How do I to related posts show the posts by category instead of tags? Can you tell what I must to replace on functions.php file?

Thanks.

MVPThemes

Hi lpeixoto92,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

The related posts code in the functions.php file has the “Related Posts” header above the code, so if you are going to edit the code, you will see it within that section.

lpeixoto92

But aren’t you a developer theme? I’ve never received any help from you. Everything you know to do is copy and past “Unfortunately this is not a feature of the theme”. This is the worst support I’ve seen, I think for a theme cost this price, at least you should give a simple support like this or give me the walkthrough how to do that.

MVPThemes

Hi lpeixoto92,

As I mentioned above, I am unable to perform customizations for each of my customers, and what you are asking would be a customization and not standard theme support due to a bug or help with the setup of the theme.

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