1355 comments found

Hello,

I would like to buy your theme but have only one problem. I need more menu items then there is in demo. Is it possible to adjust font size in theme option and space between menu items. Thank you

MVPThemes

Hi crodexter,

Changing the font size and spacing is something you would have to modify on your own, but you could also simply add a “More” menu item and add the additional menu items underneath the “More” item as submenus.

Menu’s aren’t working properly on iPad 2. Please visit the client website using your theme: http://1517legacy.com on an iPad 2 to see what we mean. Please let me know when the issue has been resolved.

Thanks in advance.

MVPThemes

Hi chaddweston,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, Congratulations for your theme. We are seriously thinking of buying your theme in order to renew our magazine. But we have a question related to the advertisment management (as you know, the main source of incoming of a media business). We don’t use Google Adsense, but ads are provided directly for our clients (JPEG, Gifs or Flash banners). How can we track the clicks and impressions of these banners? Can your theme provide this? Is there any compatible plugin to do it? Thank you in advance. Best regards. Juan.

MVPThemes

Hi Juan,

There isn’t a built-in tracking function with the theme, but you can use a third party tracking system like Google DFP, which will enable you to set up ad campaigns and track analytics. Google DFP will then give you code (similar to Google Adsense) that you can then place into the theme to get the ads to display on your site.

hi!

I am waiting for your reply, I opened ticket #9720 :)

Thank You

MVPThemes

Hi orcunarican,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

orcunarican

hi :) I re-opened ticket #9720

MVPThemes

Hi orcunarican,

You don’t need to mention anything here when you open or re-open a ticket. As I mentioned above, I typically answer tickets within 24 hours, but it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted.

Hi, I need help with a basic issue.

How do I to related posts show the posts by category instead of tags? Can you tell what I must to replace on functions.php file?

Thanks.

MVPThemes

Hi lpeixoto92,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

The related posts code in the functions.php file has the “Related Posts” header above the code, so if you are going to edit the code, you will see it within that section.

lpeixoto92

But aren’t you a developer theme? I’ve never received any help from you. Everything you know to do is copy and past “Unfortunately this is not a feature of the theme”. This is the worst support I’ve seen, I think for a theme cost this price, at least you should give a simple support like this or give me the walkthrough how to do that.

MVPThemes

Hi lpeixoto92,

As I mentioned above, I am unable to perform customizations for each of my customers, and what you are asking would be a customization and not standard theme support due to a bug or help with the setup of the theme.

Danston Purchased

Hi,

Currently all my posts shows the feature slider show, but in the homepage, its not showing up. How do i activate that? The news sticker is not showing my posts either. What could have gone wrong?

Please help!

MVPThemes

Hi Danston,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Default-user
Danston Purchased

It worked when i first installed the theme into wordpress, after a period it disappeared. Now i dont see the featured slider and news ticker appearing back. I have submitted a ticket and will wait for your response.

Hi again,

I have to issues to resolve:

1st: Is it possible to change the sidebar of the categories pages? Curruntly it is the same of the single posts, and I canĀ“t to add an advertisement from Google because already theres 3 ads blocks (Top, into the post and at the final of the post).

2nd: The size of slider is diferent on Google Chrome and Firefox. How do I to fix that?

Thank you.

MVPThemes

Hi lpeixoto92,

1) Unfortunately, this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

2) Please submit a ticket at the Support Center and I’ll look into this for you.

Hi,

I want to buy this theme. Do you have a theme in the Turkish language option?

If you’ll take.

Thanks . best regards.

MVPThemes

Hi ekselans,

The theme comes with translation files, so you will be able to translate the theme into any language, including Turkish.

Dear team

I want to purchase the theme but want to put my own videos and pictures on the site, is this possible?

MVPThemes

Hi harry8888,

Yes, you can certainly do that. In fact, the theme does not come with the images and videos from the demo, so you would need to provide them yourself.

And while you can embed videos into posts, you will not be able to display videos on the homepage or archive pages.

Default-user

thank you for your feedback, i am grateful

dear team

i will be buying the template today but just have these questions before my purchase.

1) is it just a one off charge fore the template? 2) do you have to pay for updates ? 3) do you get free support ?

thank you

Default-user

thank you for your recommendation. if i have further questions after I purchased your theme, shall i post them here or directly?

Default-user

I mean directly to you through DM ? sorry about the questions, first time I am doing this. i am grateful for your help.

MVPThemes

Hi harry8888,

If you have any questions after purchasing the theme, you can submit a ticket at the Support Center and I’ll be happy to help.

Hi – is it possible to have different ads on different sections of the site? So the leaderboard ad, for instance, would have Ad1 on the home page, Ad2 on Category 1 page, Ad 3 on Category 2 page, etc… ? Is that possible?

Thanks!

MVPThemes

Hi brwniydgirl,

Unfortunately, this is not a feature of the theme. You could use a third party service like Google DFP so that you could rotate ads within the same ad spot, but there would be no way currently to separate the ad unit to different pages.

harry8888 Purchased

great theme :)

Default-user
harry8888 Purchased

what is the link for the support site? I am setting up a home page, category pages and article pages but wanting the same type of layout. thank you for your help. harry

p.s, the template is very good.

Default-user
harry8888 Purchased

your support site

MVPThemes

Hi harry8888,

Here is the link to the Support Center. Thanks again!

Hello again, MPV Themes. I have MaxMag for a whole year now and couldn’t be happier with the theme, both user experience and serp results. I’ve just received an update of the theme and I have two questions: 1) A friend have done some MINOR changes to the menu and the rest of the site (its ubber menu now). If I install the update, will I lose these changes? 2) Does the new update support one_half and one_third columns? Thanks in advance for the response and keep up the good work! MaxMAG is just great. Claudia

MVPThemes

Hi Claudia,

1) It all depends on when you last updated the theme, but chances are, you will have to update all of the files in the theme. And if you made any changes directly to the theme files, you will lose those changes. However, the theme comes with a Custom CSS section in the Theme Options where you can enter any custom CSS changes, and you won’t lose those changes after an update. You can also create a Child Theme, and you won’t lose any changes by using that either.

2) Unfortunately, the shortcodes were removed in a much earlier version do to changes in the Themeforest guidelines, so you will have to use a separate plugin in order to create columns in your posts.

harry8888 Purchased

Dear Team

I am very new to wordpress and using your theme for my venture.

I noticed there was an update for the theme, could you possibly guide me on how to update this theme on wordpress? I have tried many times but I am not sure I am doing the right thing to update the theme.

thank you for your help

regards

harry

MVPThemes

Hi Harry,

Please make sure you select the “All files & documentation” option when downloading your theme files and then follow the instructions in the documentation for updating your theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Hi~ I purchased MAX MAG. I would like to insert ‘revolution slider’ on upper side. Is it possible?

MVPThemes

Hi groupsocial,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers.

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