78 comments found

I have Max theme in one page style, and I have 2 questions
1. How you set your demo site the “Home” in the main menu? It’s works like scroll top, but mine works like reload page.
2. There are something wrong in my portfolio. Firstly, the thumbnail are missing in Chrome but work normal in firefox. Secondly, when I click on a work, the thumbnail will always show in the display area above the work.

Both are not working like your demo site.

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

I bought the theme recently, and chose it because of the combo: responsive & parallax effect. It appears that the parallax effect doesn’t work on mobile and tablet. That’s quite a shame even if the theme stays very nice.

ThemeLuxe

Ya, sorry this is a limitation of mobile devices and not much we can do anything about. While it’s possible to mimic the parallax effect on mobiles, it honestly looks pretty awful and hinders performance. If mobile browsers are updated to handle this, the theme will do the same.

Hello, I asked about changing the header after the slide like a month ago, and just wanted to let you know it worked out perfect (using my own distribution of Revslider).

There are a couple of bugs that I found during this time.

First, the menu has heavy issues when you see the page from an iPad in portrait mode (You can use chrome to emulate this) in your own demo, I’ve been testing in my iPad2 and i’m trying to display the mobile-menu navigation on this screen resolution, since it displays the entire menú by default, and I gotta say it looks ugly.

About this point, can you help me trigger the mobile-menu in my custom media queries to fix this?. since display none or block into my media queries doesn’t work. I might have to ask to the guy who bought the template so i can get to the forums and ask there?.

Second the parallax effect is not the greatest i’ve seen, for some reason i’m having troubles to fix certain display resolutions. but this is not my priority right now.

Thanks in advice!.

ThemeLuxe

The bug with the ipad menu was resolved in the latest update (a few days ago). So downloading and updating to the latest version will fix this in portrait mode.

For any other unresolved issues, you can post on our support forum and I’ll help you out.

http://themeluxe.com/support
Default-user

Thanks i’ll take care of updating the template then, should had checked if there were any updates first, my bad.

I’ll let you know if anything, but so far it’s a really good template to work with!.

ThemeLuxe

Glad to hear it! If you run into any issues please do post on the forum and I’ll try to get them worked out as quickly as possible.

Hi admin,

I bought a Max theme in your site and am trying to customize it but am experiencing difficulties in some parts. I keenly followed the procedure on Max Documentation and my major part of enquiry is, when I am trying to import the (redux_options_luxe.Json) file the theme option Export/import part it is not active and with that I can’t customize the theme. What can be the problem? Kindly assist..

Regards,

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

mzuker Purchased
Hi, how i can avoid cropping words in the iphone like in this image? https://dl.dropboxusercontent.com/u/12558375/ME-APETECE/help.png
Default-user
mzuker Purchased

we have latest version

Default-user
mzuker Purchased

PS. please answer from here, i dont have time to signup to your support forum for something like this. You already can see i purchased.

ThemeLuxe

This is a browser-specific issue that isn’t part of the theme, but I’ve already answered it in the forum. Do a search for it.

And if you do have future requests I do ask that you sign up at the support forum. It’s not that much work on your part for free lifetime support.

SPVL Purchased

Hi nice theme I have a question about the top sticky menu.

Where can I change the sticky menu to appear only half way the page?

Now when I scroll a little bit it already appears. But I want it to appear after a little more scrolling. Is this possible? And where could I change this?

Thanks allot!

ThemeLuxe

Yes you can set this in theme options. If you have more questions please post on our support forum and we’ll help out – http://themeluxe.com/support

Default-user
SPVL Purchased

Thanks allot you guys are amazing keep doing good stuff!

Greetings,

Danny

SPVL Purchased

Hi the portfolio blocks on the demo content is shown in full width on the homepage. How do I achieve that? When I put the shortcode [portfolio columns=”4”] it gets wrapped.

How can I achieve full width portfolio blocks?

Thanks allot!

Default-user
SPVL Purchased

Nevermind… Solved! – Great theme!

SPVL Purchased

When I try to put up a testominal, the featured image gets cropped to 80×80px so it wont fit in the circle.

It looks like this: http://cl.ly/image/1d2D322s1r1V

How can I fix this?

Thanks!

Default-user
SPVL Purchased

Forget this one.. fixed! Went into the settings page of wordpress and changed the thumbnail crop size from 80×80 to 150×150.

Great theme!

Hello there

I’m stuck with a rather simple question I guess: How can I do subpages? I. e. like the pages found under “Shortcodes” in the demo?

My own setup is like this:

Home (One Page Holder)
- Page
- Page
- Page

Working fine. But I need to add some pages that are NOT part of that One Pager, i. e. an imprint page. That should be a “subpage”, like the shortcode pages from the demo.

How to manage that? Everytime I try to adress pages not part of my One Page Holder, I get a 404 error.

GOLDLAND

Edit: Subpages depend on the correct permalink structure. Fixed for now.

Remzo Purchased

Hi Somehow i was thrown out of the support forum (i don’t know what happened, my mail server doesn’t seem so reliable).

I reconnected (remzo2), but the confirmation mail does not arrive at my mailbox (although it is the right address in the preferences).

BTW great theme, would recommend it to everyone!

ThemeLuxe

Can you give me your email address? I’ll confirm your account.

ThemeLuxe

Confirmed- you should be able to login now.

hey,

we have display error with testimonials pictures on mac safari :/

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

Hey, Just bought the theme Have uploaded the demo content and am trying to edit the slider on the home page, but can not find any slider anywhere. The demo content comes with one, and I see it working on the site but have no idea where to edit it. Can not find the images in media or in the slider area, so it seems there is no place to edit it.

I am referring to the top header slider ’ We are a creative Agency’. Can you please let me know where and how to access these slides and edit them please.

Thank you.

Default-user

I also can not find a way to get the text on the sliders to appear the same like in the demo. How do you get the font to be big and centred? And the box below with the link?

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

I have a bug regarding iPad support: Animations are not working, what’s up with that?

GOLDLAND

Problem was: In script. js, the “if” rule for tablet devices was empty. Why that? I’ve put a function for the animation stuff into that and got the stuff running again. I’m just wondering: Why was that “if” rule empty?

So, for everyone else encountering the problem, line 327:

if( /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent) ) { $(window).scroll(function(){ startAnimation(); }); startAnimation(); var $elem = $(’.luxe-animate’); $elem.css(‘visibility’, ‘visible’); }

ThemeLuxe

This is an old version and also covered on our support forum. You can post there if you run into any more issues – http://themeluxe.com/support

SPVL Purchased

Great theme, but I want to add a blog to a page how do I do that? You have a shortcode for blog, because I want to display it on the homepage with the rest of my content.

Thanks,

SPVL

ThemeLuxe

This is currently not available within the theme. If you want to display the blog on the homepage (inside the one-page-holder) then you could use a plugin on the wordpress plugin directory. Should be plenty that are capable of this.

Hello, I would like to re-order the home page. I want the portfolio to be on the top, right under the header, then services. Is this possible? Also how can I change the distance between the different sections on the home page, there is a very larger margin between each section.

Thank you.

ThemeLuxe

Please post on our support forum – http://themeluxe.com/support

mitch621 Purchased

Hello,

I’ve got some problems with special characters like é è à.

When I would like to change that Leads to New Actions[/bigheader]

into è à…[/bigheader] the line disapear after saving it.

Is there a solution?

ThemeLuxe

If this is related to our theme then you should post on the support forum – http://themeluxe.com/support

But these don’t look like our shortcodes.

Hi! I want to know could you change in mobile version the style of switching between items in About section? For example make it in slider style? We would like to see it easier to understanding for users. Thank you!

ThemeLuxe

Not with the current shortcode, but you could download another plugin and use it here instead.

We have purchased the Max 1.4 theme and installed with no problems the first time. Upon subsequently installing again later, I cannot get the Theme Options to appear in any of that sections menu (General Settings, Header, Body, Footer, Portfolio, etc).

First I have read every related post that mentions “Theme Options” on the Themeluxe support forum.

The first time, we didn’t install any plugins and Theme Options worked while on new installation we installed recommended plugins, but I don’t think thats it because I deactivated all of them and that didn’t fix it. I think there may be a Javascript conflict somewhere (seeing Javascript:void(0); in Chrome status). Have done multiple clean installs and checked all possible server side settings that I can think of to no avail.

Any ideas or help would be greatly appreciated.

Thanks

ThemeLuxe

You should post on the support problem if you’re having this issue, as we don’t handle support here.

However, I don’t see any purchases of our themes with this account. You’ll need the account you purchased with in order to post.

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