217 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, We really like your beautiful themes, thank you. I am considering your template for a customer that eventually would like to sell products and pay for appointments online. Is your theme compatible with woocommerce? Thank you, Francoise

THEMEPLE

Hello,

Sorry theme isn’t compatible yet with woocommerce.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased the theme and also cannot fit my logo in the allotted space. How do you change it to put a bigger logo? I could not find a ticket on your support page that answers this…

Default-user

...nvm I figured it out… Great Theme BTW!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
fguyaux Purchased

Hi It is possible to import the css that you are using in the layerslider demo ? or import the slider examples. I did not find it in the demo content. Thank you

THEMEPLE

Hello can be found into the main package in the Documentation folder. The file layer_dummy.txt contain the dummy data for the layerslider that can be imported.

Let us know.

Best Regards!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Hello, is there a simple way to remove the “read more” link from the service elements? As an alternative I tried using a Plain Text element but I really want to have an icon and I can’t seem to figure out how the shortcodes for icons work. In fact I don’t think they are working. When I click on the shortcode button for icons in the drop down menu of a page, I don’t see a selection of icons, just a field for color and size. The preview window is empty. I’m not sure what this means. The theme says I have access to many icons. Where are they? Thank you. I like the look of this theme but am still getting used to the page builder. Maybe it will grow on me.

THEMEPLE

Hello,

You can disable the read more link if you use the services_small elements by type this line into Theme Options > Styling > Custom Css Box

.services_small a.read_m{display:none;}

To add the icon you have only to fellow this syntax:

[icon]moon-phone[/icon]

List with all the icons names can be found in that file:

template_inc/icons.php there you also can activate all the icons by removing the ”//” comments before its names.

Let us know if you want further help :).

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

BIG PROBLEM FOR ME: This is bootstrap 2.2.1… NOT bootstrap 3. Is there an upgrade to bootstrap 3?

THEMEPLE

Hello,

Sure we are considering to update the theme to the latest boostrap version.

You can also update the boostrap files by replacing them.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, Can we open the posts with click on featured images? Thanks, regards.

THEMEPLE

Hello,

Yes with little customization can be possible.

We can help you to do that.

Let us know.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I just bought this theme and it is so buggy in tons of different areas.

I am requesting a refund. How do I do that?

THEMEPLE

Hello,

Sorry!

Please contact our support page: themeple.ticksy.com or try to contact the envato support for the refund.

Take a look to the Documentation and video tutorials.

Let us know.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hello,

I have a major problem with the theme.

Link to the individual product is wrong; infact does not lead to the product but still to this page: http://maximus.themeple.co/?portfolio=single-portfolio-10

How can I fix the problem?

THEMEPLE

Hello,

What version of the theme have you downloaded ?

Let us know.

Best Regards!

Default-user

I downloaded version 2.1

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • India

Hi,

I just bought the template. It works great but I have issue in mobile menu its not working?

Kindly help me.

http://kirshi.co/
THEMEPLE

Hello,

This is strange anyway please try to replace the file wp-content/maximus/css/bootstrap-responsive.css with

http://maximus.themeple.co/wp-content/themes/maximus/css/bootstrap-responsive.css

Let us know.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I try to show a vimeo video using the Maximus Video Widget. But all it shows is a URL. I would like to have preview of the video, where the user can click onto to start the video. Is that possible? Thanks!

THEMEPLE

Hello,

Please can you send to us your online link and we will take a look why of this issue.

Write to our support page: themeple.ticksy.com

Let us know.

Best Regards!

Default-user

I created a ticket.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Have you created the support ticket system only to open the ticket system and not to reply.

THEMEPLE

Hello,

Sorry, there was weekends days this is the reason some of the tickets take time for response.

Best Regards!

Default-user

Please revert me back soon.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

How can I customize individual links on portfolio items to link directly to a single page, the portfolio item has a link icon – how can I change this for each individual portfolio item ? is it in dumm data.xml file ?

THEMEPLE

Hello,

Please open a ticket into support page: themeple.ticksy.com.

Let us know.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Are you people going to provide support?

THEMEPLE

Hello,

Please be patient.

What ticket no have you in the support page.

Let us know.

Best Regards!

Default-user

105217

Default-user

ticker no – #105217

THEMEPLE

Hello,

Please take a look to your ticket.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, looks like a really sleek template.

Can I upload my own images and logos?

Thanks.

THEMEPLE

Yes sure you can.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi Themeple ! I’ve a problem when i select the overall pages layout by “Boxed”. The responsive doesn’t work. - the navigate menu is on the right page and not center - on my pages, the container height isn’t at 100%... I’ve my website on local so it’s difficult to show you. If it’s necessary, i could install it on the web. Maybe you have already encountered this problem. Regards

THEMEPLE

Hello,

We have made a new update that will be launched today online.

Let us know.

Best Regards!

Default-user

I download your file bootstrap-responsive.css on a old post & it seems to work :) i’m waiting your update

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, We bought the template 2 days ago and we are having problems with the featured portfolio. The elements of the portfolio show on the home page, but there are no photos in the thumbnails(only black square) and clicking on the thumbnail takes us directly here – http://maximus.themeple.co/?portfolio=single-portfolio-10. You can see the problem on our site here – http://kipi.bg/ Another problem we are dealing with is the fact that we cannot change the size of the images in the single portfolio window. We want them to be smaller but we cannot find an option for that. Can you help us with finding the solutions to these issues? Thanks!

THEMEPLE

Hello,

About the first issue will be fixed asap with the new update.

The update will be launched today.

Size of the single portfolio images can be change only with code customization.

Let us know.

Best Regards!

Default-user

Hello again, we updated today but two of the problems still remain. The thumbnails of the portfolio photos on the home page are still only black squares, with no photo actually inside them. You can still check on the link from my previous link. Also, the size of the photos in single portfolio cannot be modified. Help us, please?

THEMEPLE

Hello,

Sorry, but now i see your featured portfolio element that was linked normally.

Anyway please open a ticket on our support page: themeple.ticksy.com.

And we will take a look.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

In the “Our Client” slider… Is there any way to make this slide automatically vs. using the arrow buttons?

Please ignore – I opened a ticket… Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi ! I don’t understand how works the breadcrumbs on your template. I’ve created 1 category : Blog + 3 sub categories. When i go to one of my sub categories, breadcrumbs stays on Home & it’s writes Archive on Title… You can show it at this adress : http://www.encreverte.fr/ams Maybe i miss something to configure. Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • India

Hi, How to expand space of the custom logo of company? Also I want increase the height and level the space..

THEMEPLE

Hello,

Please open a ticket on our suppport page: themeple.ticksy.com

Let us know.

Best Regards!

  • Has been a member for 0-1 years

Hello, before buy the template, I would like to know if it is responsive, because it isn’t in “boxed layout” in my ipad. Thanks,

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