266 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi THEMEPLE,

A few questions…

1. Can we adjust the height of the main pic 2. How customizable is the theme? Full control panel? 3. Can certain features be turned off?

Thanks…

THEMEPLE

Hello,

1.) Sure you can its easily from panel

2.) Fully customizable with colors, fonts spaces etc..

3.)We have an Advanced Theme Options that offer to the users the possibility to customize everything.

Best Regards!

Default-user

Thanks for the prompt reply!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • United States

Displays horribly on my iPhone 5 ios 7.02 as of Oct. 16, 2013 And you guys call this a responsive theme??!! No way!! :(

THEMEPLE

Hello,

Sorry but the theme was tested today and looks ok on iphone 5 .

Please take a look again.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Malaysia

the logo text is overlapping with the logo. how do i shift the logo text further to the right?

THEMEPLE

Hello,

We just tested the theme on iphone 5 and the theme looks ok.

Please open a ticket on our support page: themeple.ticksy.com

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Malaysia

the theme looks terrible in mobile. will this be fix?

THEMEPLE

We just tested the theme on iphone 5 and the theme looks ok.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jen74 Purchased

hi I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.

  • Has been a member for 0-1 years

In ipad is not responsive (boxed layout) are you going to fixed? thanks,

THEMEPLE

Hello,

Please take a look again.

We have fixed any issue with responsive.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jen74 Purchased

you have been doing some updates on this theme do I have to download the whole thing again?

And I write above question again: I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.

THEMEPLE

Hello,

Please send to us your online link and we will see what cause this issue.

Let us know.

Best Regards!

Default-user
jen74 Purchased

can I send you guys the link in a email instead of posting it here?

THEMEPLE

Hello,

Please send this link by open a private ticket on our support page: themeple.ticksy.com

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom

Hi, Unsure if I am being stupid or missing something but how does the layer slider work? I try to add it to a page following the documentation and it does not work!

Please help?

meandco

I am just trying to recreate the homepage on your demo but I don’t believe this actually works.

THEMEPLE

Hello,

Have you tried to install dummy data?

Let us know.

Best Regards!

meandco

No, not dummy data. Is this something I should do?

Thank you for the quick response.

Kind regards

meandco

Ok I just turned dummy data on and it showed over the top of my homepage a demo, I had to turn it off. But can I ask, what does this do? Thank you

meandco

Ok im all at a point where I am showing a slider area but no slides? Sorry to bug you but I am just wanting to get this working. http://damsonhealth.com/

THEMEPLE

Hello,

Have you tried to set the slider and the slides you will use for the home page ?

Please go to the home page and edit it.

In the slideshow section please select the slider you will use for ex: Layerslider and the slide you have create.

Click on save.

And you will see your slider will be show in the home page.

Also you can use our preview demo slider. Find it in Documentation folder in the file layer_dummy.txt and import the layerslider.

Let us know.

Best Regards!

meandco

Hello, Thank you

I have created the slider, but the issue is, it doesn’t show images.

I have tried the demo sliders but again they do not show up.

Here is a link: http://damsonhealth.com/

I hope you can help

Thank you in advance

THEMEPLE

Hello,

Please try to upload the images for the slides this is the reason you can’t see the layerslider.

If you can’t resolve the issue please open a ticket in our support page: themeple.ticksy.com and we will try to help you.

Best Regards!

meandco

No the banner (LayerSlider) doesn’t work at all. I’m a web developer and would know if their is an issue but following the guidelines and doing it in the most simple way, it still doesn’t work. Does anyone else have this problem as I feel this is a real issue.

I have a slider with new images in, I have the home page with it switched on, I am using a dynamic template for the homepage, yet it doesn’t work at all.

It’s very frustrating.

If I open a ticket, will it get raised?

meandco

Possibly any Layer doesn’t work in a page with a dynamic template?!

THEMEPLE

Hello,

No works perfectly we have tested it.

Sorry for any inconvenience.

We will take a look to your ticket.

Best Regards!

meandco

Hello

No it doesn’t work. I can see that.

Ok ill raise a ticket.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pdimaio Purchased

Hi, I love the theme so far, but have run into one issue, how do i remove the page name/breadcrumbs in the layout? i don’t want to show that on my home page.

Thanks,

THEMEPLE

Hello,

If you want to remove entire the page header you can disable it by editing the respective page. Switch off the page header option.

In case you want to remove only the breadcrumbs please add this line into Theme Options > Styling > Custom css box

.page_parents{display:none;}

Click on Save.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
THEMEPLE

Hello,

Please download the latest update of the theme.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
yonk Purchased

Hi! How can I add the “Search” and “Login” portions to the top-left of the site like how its done in the demo?

THEMEPLE

Hello,

Go to widgets and Drag n Drop the widget Top Navigation put it in the Top Header Left widget area.

Let us know.

Best Regards!

yonk
yonk Purchased

Hehe yea I discovered that a moment ago. Thanks for the quick response!

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 4-5 years

Why did the template dissapear for a few hours on themeforest?

THEMEPLE

Hello,

Sorry we have made an update and now the theme its already online.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DavidGC Purchased

Hi, I need to place a Bigger logo in header and I do not find the way to do it without creating other problems in template

THEMEPLE

Hello,

We have responded to your ticket.

Best regards!

Default-user
DavidGC Purchased

Your response does not work. Still having the same problem. When you make bigger the header, the header overlap page headers (breadcums), and home slider.

THEMEPLE

Hello,

Please can you send to us your online link and we will take a look.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Croatia
  • Has been a member for 2-3 years

Hello,

How can I translate pages in “Maximus Page Builder” with WPML?

What do I have to change in WPML so I can make that pages translatable?

Can I just use: http://codex.wordpress.org/Translating_WordPress#Localization_Technology on title fields?
THEMEPLE

Hello,

You have to create one page template in page builder for one language and one for the other language.

Also when you edit the pages for one language you have to select the page template you created in page builder for that specific language.

We recommend you to read the tutorial on how to configure and use WMPL plugin:

http://wpml.org/documentation/translating-your-contents/

Best Regards!

Default-user

Thanks :) Understood.

Default-user

Another question: What about blog page? I made a translated page of the default blog page. Blog page on the default language works fine, but not on the translations. I don’t get blog posts inside the translated blog page.

I’ve selected the blog page inside your framework (Select Blog Page).

Default-user

Forgot to make changes to Settings -> Reading. Srry, my bad :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Spain

Hello,

In the blog pages, the “Share This Story” icons doesn’t share it, just open the specific Social page. How can we share the post throught these icons?

Thanks!

THEMEPLE

Hello,

Please try to add into Theme Options > the sharing links that the socials gives to you.

Let us know if you want further help.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy

Hallo, i’m sorry for my english, I try to explain my problem: I want use the boxed layout but when I select does’t work. I’m going on the theme options and check Boxed layout, but I see no changes in the page… when i come back in theme option the “green check” is disappear.

Thank you

Default-user

I put the same question on the support forum. Thanks!

THEMEPLE

Hello,

Sorry we will take a look.

Best Regards!

Default-user

Thank you but I’m still waiting your support on support forum. I also noticed that everything I try to change in theme options with “green check” disappears from back end and has no effect on the front end. I can’t work with this theme…. please help me!!!!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello I have install this theme everything fresh installed new.

And I have to install and activated all the plugin into the wp.

I got problem now with 1) (LayerSlideWO] Slider not found, 2) LayserSlider:jQuery Transit issue

You can check here on my test site !

www.projekt-x.se

Please help me what to do. I tried disable revolution slider and the layerslide Wp works. but I want to have both ??? what to do now ?

THEMEPLE

Hello,

Have your read the documentation ?

Please try to edit the page you want to show the slider and in the Slideshow section please select the layerslider as slider and also you can select the slides you will use that was created in layerslider panel.

Keep in mind that you can use our layer dummy data too if you want to use the our demo layerslider. The file to import was in the documentation folder the file name is layer_dummy.txt.

Let us know if you want further help :)

Best Regards!

Default-user

Thanks for the fast response. But is there anywhere. I want to have a live chat with you. Its much better. Cause there is some problems need to be fix in livechat

Default-user

And there is something wrong with your import:

“Import Dummy Data. Option: Do you want images? YES”

Import dummy data from your server returns all the times “ERROR” !! ?

THEMEPLE

Hello,

Some hosting block the possibility to download files outside the hosting area.

Please try to install the dummy data without images.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I love your theme! Is there a way or an option to add a telephone number to the top of the header in addition to or in place of the social media icons, select a language, etc.? Also, could we add an email address up there, too?

Thanks!

THEMEPLE

Hello,

Yes sure its so easy to make that by adding the widget text in the top navigation widget area.

Let us know if you want further support.

Best Regards!

Default-user

I added a text widget to the Header Right Widgetized area, but the text is not showing up in the upper right area where the social icons would normally appear. Please help. Thanks.

Default-user

Nevermind. I figured it out.

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

hi there templet looks very nice. is there video upload option and video gallery page . can u please let me know

THEMEPLE

Hello,

Yes you can add video on single portfolio or blog also can add video in great gallery element:

http://maximus.themeple.co/?page_id=551

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
JSedman Purchased

[PRIVATE] Ticket #113706

Hello, you seem to have left me at a strange point on my ticket where I cannot log in as I don’t know what you are doing, and you haven’t responded for 4 hours.

I just need a quick answer in reply to your answer…

Possibly also take down ‘Average Response Speed: 30.5 Minutes’ as it’s been 4 hours an I paid for this.

Thank you

Default-user
JSedman Purchased

I can understand if you have a lot of inquiries but I still have no response and you did start answering my question.

“We are doing our best to answer your questions asap.

Monday to Friday, 9AM to 5PM (EET) +0200 UTC.”

That needs to be changed.

Default-user
JSedman Purchased

It is like Javascript doesn’t work just for the homepage or any page or the theme. Have you disabled javascript in this Theme?

I have hard coded my own banner into the header and yet it still doesn’t work.

Much confusion!!! Does this Theme work?!!

THEMEPLE

Hello,

Have you installed any third party wordpress theme?

Let us know.

Best Regards!

Default-user
JSedman Purchased

No just yours.

THEMEPLE

Sorry, i mean third party plugin.

Let us know.

Best Regards!

by
by
by
by
by
by