282 comments found

Hi THEMEPLE,

A few questions…

1. Can we adjust the height of the main pic 2. How customizable is the theme? Full control panel? 3. Can certain features be turned off?

Thanks…

THEMEPLE

Hello,

1.) Sure you can its easily from panel

2.) Fully customizable with colors, fonts spaces etc..

3.)We have an Advanced Theme Options that offer to the users the possibility to customize everything.

Best Regards!

Default-user

Thanks for the prompt reply!

Displays horribly on my iPhone 5 ios 7.02 as of Oct. 16, 2013 And you guys call this a responsive theme??!! No way!! :(

THEMEPLE

Hello,

Sorry but the theme was tested today and looks ok on iphone 5 .

Please take a look again.

Let us know.

Best Regards!

the logo text is overlapping with the logo. how do i shift the logo text further to the right?

THEMEPLE

Hello,

We just tested the theme on iphone 5 and the theme looks ok.

Please open a ticket on our support page: themeple.ticksy.com

Let us know.

Best Regards!

the theme looks terrible in mobile. will this be fix?

THEMEPLE

We just tested the theme on iphone 5 and the theme looks ok.

Best Regards!

jen74 Purchased

hi I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.

In ipad is not responsive (boxed layout) are you going to fixed? thanks,

THEMEPLE

Hello,

Please take a look again.

We have fixed any issue with responsive.

Best Regards!

jen74 Purchased

you have been doing some updates on this theme do I have to download the whole thing again?

And I write above question again: I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.

THEMEPLE

Hello,

Please send to us your online link and we will see what cause this issue.

Let us know.

Best Regards!

Default-user
jen74 Purchased

can I send you guys the link in a email instead of posting it here?

THEMEPLE

Hello,

Please send this link by open a private ticket on our support page: themeple.ticksy.com

Let us know.

Best Regards!

Hi, Unsure if I am being stupid or missing something but how does the layer slider work? I try to add it to a page following the documentation and it does not work!

Please help?

meandco

Possibly any Layer doesn’t work in a page with a dynamic template?!

THEMEPLE

Hello,

No works perfectly we have tested it.

Sorry for any inconvenience.

We will take a look to your ticket.

Best Regards!

meandco

Hello

No it doesn’t work. I can see that.

Ok ill raise a ticket.

Hi, I love the theme so far, but have run into one issue, how do i remove the page name/breadcrumbs in the layout? i don’t want to show that on my home page.

Thanks,

THEMEPLE

Hello,

If you want to remove entire the page header you can disable it by editing the respective page. Switch off the page header option.

In case you want to remove only the breadcrumbs please add this line into Theme Options > Styling > Custom css box

.page_parents{display:none;}

Click on Save.

Best Regards!

THEMEPLE

Hello,

Please download the latest update of the theme.

Let us know.

Best Regards!

yonk Purchased

Hi! How can I add the “Search” and “Login” portions to the top-left of the site like how its done in the demo?

THEMEPLE

Hello,

Go to widgets and Drag n Drop the widget Top Navigation put it in the Top Header Left widget area.

Let us know.

Best Regards!

yonk
yonk Purchased

Hehe yea I discovered that a moment ago. Thanks for the quick response!

Why did the template dissapear for a few hours on themeforest?

THEMEPLE

Hello,

Sorry we have made an update and now the theme its already online.

Best Regards!

Hi, I need to place a Bigger logo in header and I do not find the way to do it without creating other problems in template

THEMEPLE

Hello,

We have responded to your ticket.

Best regards!

Default-user

Your response does not work. Still having the same problem. When you make bigger the header, the header overlap page headers (breadcums), and home slider.

THEMEPLE

Hello,

Please can you send to us your online link and we will take a look.

Let us know.

Best Regards!

Hello,

How can I translate pages in “Maximus Page Builder” with WPML?

What do I have to change in WPML so I can make that pages translatable?

Can I just use: http://codex.wordpress.org/Translating_WordPress#Localization_Technology on title fields?
Default-user

Thanks :) Understood.

Default-user

Another question: What about blog page? I made a translated page of the default blog page. Blog page on the default language works fine, but not on the translations. I don’t get blog posts inside the translated blog page.

I’ve selected the blog page inside your framework (Select Blog Page).

Default-user

Forgot to make changes to Settings -> Reading. Srry, my bad :)

Hello,

In the blog pages, the “Share This Story” icons doesn’t share it, just open the specific Social page. How can we share the post throught these icons?

Thanks!

THEMEPLE

Hello,

Please try to add into Theme Options > the sharing links that the socials gives to you.

Let us know if you want further help.

Best Regards!

Hallo, i’m sorry for my english, I try to explain my problem: I want use the boxed layout but when I select does’t work. I’m going on the theme options and check Boxed layout, but I see no changes in the page… when i come back in theme option the “green check” is disappear.

Thank you

Default-user

I put the same question on the support forum. Thanks!

THEMEPLE

Hello,

Sorry we will take a look.

Best Regards!

Default-user

Thank you but I’m still waiting your support on support forum. I also noticed that everything I try to change in theme options with “green check” disappears from back end and has no effect on the front end. I can’t work with this theme…. please help me!!!!

Hello I have install this theme everything fresh installed new.

And I have to install and activated all the plugin into the wp.

I got problem now with 1) (LayerSlideWO] Slider not found, 2) LayserSlider:jQuery Transit issue

You can check here on my test site !

www.projekt-x.se

Please help me what to do. I tried disable revolution slider and the layerslide Wp works. but I want to have both ??? what to do now ?

Default-user

Thanks for the fast response. But is there anywhere. I want to have a live chat with you. Its much better. Cause there is some problems need to be fix in livechat

Default-user

And there is something wrong with your import:

“Import Dummy Data. Option: Do you want images? YES”

Import dummy data from your server returns all the times “ERROR” !! ?

THEMEPLE

Hello,

Some hosting block the possibility to download files outside the hosting area.

Please try to install the dummy data without images.

Let us know.

Best Regards!

I love your theme! Is there a way or an option to add a telephone number to the top of the header in addition to or in place of the social media icons, select a language, etc.? Also, could we add an email address up there, too?

Thanks!

THEMEPLE

Hello,

Yes sure its so easy to make that by adding the widget text in the top navigation widget area.

Let us know if you want further support.

Best Regards!

Default-user

I added a text widget to the Header Right Widgetized area, but the text is not showing up in the upper right area where the social icons would normally appear. Please help. Thanks.

Default-user

Nevermind. I figured it out.

hi there templet looks very nice. is there video upload option and video gallery page . can u please let me know

THEMEPLE

Hello,

Yes you can add video on single portfolio or blog also can add video in great gallery element:

http://maximus.themeple.co/?page_id=551

Let us know.

Best Regards!

[PRIVATE] Ticket #113706

Hello, you seem to have left me at a strange point on my ticket where I cannot log in as I don’t know what you are doing, and you haven’t responded for 4 hours.

I just need a quick answer in reply to your answer…

Possibly also take down ‘Average Response Speed: 30.5 Minutes’ as it’s been 4 hours an I paid for this.

Thank you

THEMEPLE

Hello,

Have you installed any third party wordpress theme?

Let us know.

Best Regards!

Default-user

No just yours.

THEMEPLE

Sorry, i mean third party plugin.

Let us know.

Best Regards!

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