88 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys,

I used the demo content to get the homepage right, but there is nothing showing up.

I installed all the required plugins

http://www.allesvoorjeuitzet.nl

Thanks

PremiumLayers

hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Support,

1st of all, your theme is great.

Contacting you coz i ran into some problems.

1st- On the lightbox on the product page. it says image 1/1 but i have alot of other images, see screenshot of what i meant – http://awesomescreenshot.com/03c2lknw1e

2nd, i cant scroll the images.

PremiumLayers

Hi and thanks for the purchase. Could you please open a support ticket in our support forum at http://wpbox.ticksy.com and provide your website link so we could check it live? Thanks.

Default-user

Sent a ticket but unable to recieve a reply..

PremiumLayers

Hi Bruce, we have receive your ticket 5 minutes ago so you’re in queue and we’ll make sure to get to you in a few hours.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to have 2 sidebars (right and left) in the shop page?

PremiumLayers

hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I want to get your theme but only on one condition.

Could you help me with how to make it catalog only.

That is to remove all prices. I don’t want to display any price on your site.

PremiumLayers

Hi, yes we can help to add styles to hide the price and add to cart fields.

  • Azerbaijan
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Sold between 1 and 100 dollars
gyunduz Purchased

Google fonts failed to load error. How to resolve it?

PremiumLayers

hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

gyunduz
gyunduz Purchased

Ok, I solved it.

Open the file /wp-includes/script-loader.php

Find : if ( 'off' !== _x( 'on', 'Open Sans font: on or off' ) ) { change to if ( 'off' !== _x( 'off', 'Open Sans font: on or off' ) ) {

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi

In the demo, it seems that there’s no breadcrumbs. Does your theme support breadcrumbs out of the box?

Thanks

PremiumLayers

Hi and thanks for your interest in Maxshop. We decided not to include the breadcrumbs with this theme. The programatically it exists however will need designing to be used.

  • Exclusive Author
  • Has been a member for 6-7 years

This is a beautiful theme. Does it support RTL languages?

Thanks

PremiumLayers

Hi and thanks. RTL version is not included unfortunately, maybe in some point within future updates. If you need a full RTL support, you might want to check our another theme – Unik.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this item weeks ago. I’ve been struggling having the translation works properly on this site.

After tons of tickets, screenshots, explanations and re-explanations ( everytime I get a new person replying to my last message from the ticket open, giving me no serious answer and then I need to explain again the issue), they told me that I need to re-install opencart, then the template and have to loose all the work I made on the website.

I have huge regrets regarding this buy… Customer service is extremely bad. They take lot of time before answering. Then when they answer, it isn’t worth the wait.

PremiumLayers

Hi Annye, I believe you have bought the opencart version, not the Wordpress one, could you please post this same comment under the corresponding theme? Thanks.

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