An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Yhthms, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from Yhthms:

Support for our items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Can i hide the top bar menu, social link , search box in primary menu bar?

Yes, you can hide it in theme options.

How many columns can i change in footer ?

Max: 6 & Min 2

Does this theme allow to create unlimited sidebar for posts/pages?

Definitely !

When i use Recent/popular posts shortcodes (or widget). can i show the posts from a catetory that i choose?

Yes, why not?

How to add icon to Menu home like Live Preview ?

In Appearance -> Menu

look at the top right of browser -> Screen Option -> Show advanced menu properties : check CSS Classes.

Now enter : “menu-item-home” to CSS Classes (optional) -> save menu -> done

or checkout screenshot

How to remove the Abstract (crisscross) background in top banner?

Go to Theme Options -> Styling Options :

Enter this line to Custom Css : #top-wrapper { background: none }

The dimension of images on slider:

940px (width) * 370px (height)

Footer is too big. Can i make it smaller?

Yes absolutely. You have three styles of footer (large, medium, small) to choose.

How to update the theme ?

Redownload the theme -> upload all files via FTP -> select over write.

If you having any problem with appearance of theme option, try switching to another themes and reactivating ;)

How to align the image logo to center ?

Add this to custom css in styling options

#logo.image-logo{text-align: center;float: none;}

How to align page title form Right to left?

Add this to custom css:

.page-title{ text-align: left !important;}

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.